Candlewood Suites Greenville

I requested a quiet room and was given a room with a family full of kids in the room above who woke up early and spent more than 2 hours jumping around , running and making constant LOUD noises that kept us awake after a late night. Despite my calls to the front desk requesting they go to the room to ask the parents to try to keep it quieter, the noise never ceased and was extremely LOUD -- like they were jumping off of furniture onto the floor. I do not understand when someone specifically goes out of the way to request a quiet room why they would not be located on the top floor.

Quiet location, easy to get to nature reserve, affordable restaurants and downtown Greenville by car. Room was spacious, well equipped and comfortable. Staff were polite, kind, but also respected your privacy, suitable with an extended stay place like Candlewood. Coffee provided in room along with popcorn. Gym was available though I was unable to use it. Plenty of parking. Wifi was good.

The room was not as clean as I would expect. Not terrible, but one would expect to find no crumbs, dirt etc and there was a little bit. Also, in communication beforehand the hotel had said there would be no charge for the dog, but on check out they charged us $20 plus all the taxes . I didn't want to give the lady on the desk a hard time - they work long hours on probably little pay - and we were in a rush, and also they didn't charge us the free-cancellation fee, so all in all it made little difference. But I would recommend other guests with dogs to make sure they clear this up.