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OK for an overnight stay when visiting the Royal Gardens of Herrenhausen (where the Castle/Schloss is to be rebuilt)
Reception unmanned when we arrived (Sunday early evening) and overnight. Access would have been impossible without a mobile phone and knowledge of German. When we called, the person answering gave instructions difficult to understand but involving use of a passcode to open a numbered slot adjacent to the front door where we found the card to open the front door and room electronically.
Nobody in the reception in the evening and at night. Walls need repainting. Some windows overlook a graveyard. Not enough tables in the breakfast room.
The hotel staff made an admirable effort to fix my problem.
The hotel website indicates that they have air-conditioning, mulitlingual staff, mini-bars, room service, and none of this is true. Also, the hotel allows smoking in one common area, surprising since Germany has banned smoking in public indoor areas.
Clean and nice.
Some rooms are located above market storage and there was loudly noise of electric motors in the early morning when the cooling system was operating.
Its location, levels of security & value for money
Staff were helpful
The 2 rooms I booked could not have been further away from each other. As a family this was not good. Also no reception staff available til 6pm.
The attitude of the staff
I had trouble getting out of the garage. Oh well! The staff came to our rescue.
Good car parking very secure
Smart people at the reception; cleanliness of room; good breakfast; room in a quite location; very close to transportation system to go to the city center.
Hotel in Herrenhausen ở Herrenhausen, Hannover, cách Vườn Herrenhausen và Công viên hải dương Sea Life Hannover 15 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm báo miễn phí ở sảnh, dịch vụ giặt ủi/giặt khô và nhân viên thông thạo nhiều ngôn ngữ. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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