Khách sạn ở Honolulu nằm gần sân bay St. Augustine by-the-sea

Ưu điểm: 1k luxury suit that was definitely spacious

Khuyết điểm: Truly needs a face lift. Out dated and tired.

Ưu điểm: I can’t say enough about the staff! Always went extra mile for any needs.

Ưu điểm: Walk straight to ocean!! Our flight wasn't until evening, but they allowed us to keep our bags with them and the use of pool/shower/lounge area. Staff helpful in booking tours. The best room I've stayed in!!!

Ưu điểm: We loved the location of the property , the apartment was excellent , recently refurbished and serviced daily.

Khuyết điểm: The pool is located behind an old apartment block.

Ưu điểm: Great great location! Facing the Waikiki beach everyday! Totally cozy stay! You could get everything you need whatever the facility or the grocery. Nice staff. Much events in the lounge. Definitely will recommend to my friends. And will be my next Honolulu vacation stay!

Ưu điểm: Great location, beautiful decoration, kind staff and comfortable rooms with some conveniences and noise-canceling windows.

Khuyết điểm: Overpriced restaurant.

Ưu điểm: The security guard was cool and the maintainance guy was cool.. That's it

Khuyết điểm: Front desk, the room, and the hidden fees.. Wifi cost 12$ They hold 100$ Practically everything else.

Ưu điểm: So much!!! The staff was SO nice. Received a pineapple juice upon arrival, the staff invited us to wait in the lounge and sit down to check us in, and they accommodated our early check-in AND a room upgrade! Location is excellent and central, there is a bus stop right outside hotel. Attached coffee shop is excellent (get the banana bread!). There is always freshly infused water jugs and a water cooler to refill our Swells. We REALLY loved this hotel and highly recommend.

Khuyết điểm: Bed was a little too soft for our preference and pillows were dinky.

Ưu điểm: open city view from 8th floor, nice balcony, good location

Khuyết điểm: the hotel name surfjack a little misleading, small pool small lobby, expensive restaurant, vallet parking not the best quality. if you are a old couple and you stay for longer time I recommend to pay a little more and stay e.g at Alohilani resort.

Ưu điểm: Location

Khuyết điểm: Rooms a little small and needs updating especially bathrooms

Ưu điểm: A good vibe about the place. Pool is spectacular Staff very polite and helpful Nicely appointed bedrooms

Khuyết điểm: Restaurant ambiance was not as good as the rest of the Hotel, particularly the seating at the rear. You're charged a daily activities charge for stuff that most hotels would give you for free anyway. Cocktails very expensive. No free continental breakfast just tea and coffee. Location central but not great (15 minutes walk to Waikiki beach).

Ưu điểm: I liked how nice they were. Literally they gave us a hospitality room to rest before our flight free of Charge. The bartenders and staff were super nice

Khuyết điểm: The fact that we had to leave and didn't see more of hawaii

Ưu điểm: Design, size of property, warmth and professionalism of staff. Value is great and since I live on another Hawaiian island, I liked the location, a somewhat quiet area of Waikiki but very close to the action. Great for LGBT travellers as well. You are far enough from the madding crowds and most of the guests were warm and friendly.

Khuyết điểm: Pool needs to be heated and music is too loud. Also, (and I wish this was at every hotel), the shower was a bit complicated and took time to figure out how to properly adjust temperature, etc. Instructions would be helpful. Also, I called to find out where the channel guide for the tv was located and Front Desk did not know. Remodel those elevator cabs.....yuck!

Ưu điểm: This place was great for us being the budget travellers. The room was a little out dated but it was clean, spacious and had everything we wanted. I would recommend this hotel!

Ưu điểm: Exceeded expectations in every way possible! Amazing upgrades for my birthday including an incredible pool view and a bottle of champagne! I'd definitely recommend this hotel to anyone wanting to stay in Waikiki!

Ưu điểm: Great location, lovely staff, fantastic preservation of an original Hawaiian midcentury hotel! They sponsored a fantastic local walking tour guide too. These guys are great! Excellent vibe.

Khuyết điểm: The Australian dollar is pretty weak against the US dollar at the moment, so it was a bit pricier than I would have liked. Not the hotel’s fault though.

Ưu điểm: As a local resident, they dropped the resort fee for me and gave me a discount for park. Much mahalo. We stayed from time to time and the people at the front desk all recognized us.

Khuyết điểm: Nothing.

Ưu điểm: Location, staff, free events, shared pool at the Sheraton Waikiki for kids.

Khuyết điểm: There's construction going on next door at the Sheraton Waikiki and a water main broke and we were told the hotel would lose pressure around 12-4am which was not a problem for us since we were sleeping. Overall, would stay here again!

Ưu điểm: Staff at breakfast. Relaxing ambience of the hotel. Location. Mai Tais

Khuyết điểm: Significant litter and food waste found left around the pool area daily. As a returning guest, it would be pleasing if welcomed back.

Ưu điểm: Obviously it was the location and historical significance of the hotel.

Khuyết điểm: The grounds surrounding the hotel are exquisite. The staff was very friendly and accommodating.

Ưu điểm: It's a beautiful hotel inside and out. The bed and the pillows are very comfortable. The bar and beach staff are excellent. The location is perfect for waikiki.

Khuyết điểm: We arrived st 1500 on 14th November and checked out at 10am 16th November. Spending nearly $900 for our time in the hotel. We couldn't access wifi in our room and so were changed into a different room after spending an hour on phone to a tech guy to try to sort. Eventually moved rooms at midnight having had to pack up all our belongings. As we had moved rooms, the next day our room wasnt cleaned until we asked housekeeping at 15.30. The room had not been on the list to clean. By that time our plans for the day had to be changed as a result, this made for a less than relaxing afternoon. HIDDEN COST - On check out, we were charged $80+ for 'resort amenities'. The staff member showed us a booklet we had never seen before, detailing what is including with this charge, this - high speed wifi throughout hotel. - one keepsake photos with complimentary portrait session - complimentary one day rental of GoPro - unlimited local, long distance , toll free and international calls - bottled water - fitness classes, resort cultural classes:lei making, yoga, huiwai-traditional hawaiian sunrise ceremony, hula lessons -complimnetary bag of signature baked goods from royal Hawaiian bakery -10% off retail gift box item royal Hawaiian bakery - sealife entrance buy one get one free - and more We had no booklet in either of the rooms in which we stayed , nor was this presented to us upon arrival/check in. We would have loved to go to cultural activities and so this had really disappointed us. When we brought this up with the manager at check out, I was disappointed at the response. He waived 1x$40 for the lack of wifi and apologised for the lack of room cleaning, but I feel this wasnt good enough, given that the only amenities we benefitted from were four bottles of water, wifi in the room on the second day (although not at the beach which is where we were all day) and 3x complimentary cookies.

Ưu điểm: Great location was great. Hotel staff was outstanding

Khuyết điểm: Pool area was small

Khuyết điểm: Based on our room I'm surprised this is a 5 star hotel. The room was barely big enough for bed and the bathroom was so small you couldn't even reach the toilet paper while sitting on the toilet. Horrible experience for the price we paid.

Ưu điểm: The restaurant and food in the hotel restaurant are excellent. Breakfast on the restaurant patio was wonderful and the wait staff were prompt and quick to adjust. ( I say that because one morning there was a false fire alarm and so many guests came to breakfast all at once, so the staff and the kitchen were slammed. They handled it without missing a beat.) It is pricey, but it's Hawaii and expensive to import anything so I can comprehend that part of the cost.

Khuyết điểm: Not a thing. The RHH is still the most elegant hotel on Waikiki. She quietly displays her history and past prominent visitors with pride. Her staff is cordial, kind and gracious with all guests. Her cleanliness and comfort are top notch. I have been blessed to stay in some phenomenal hotels with my job, but she rates in my top 5 with all of her attributes and qualities.

Ưu điểm: It was right on the beach.

Khuyết điểm: The service was not very good, our room went uncleaned for serveral days, everything was beyond expensive, nothing was complimentary, our room was quite small and simple for a 5 star resort.

Ưu điểm: location and staff amazing

Khuyết điểm: loved everything

Ưu điểm: Everything! Location. Staff, facilities.

Khuyết điểm: No

Ưu điểm: The hotel is beautiful and staff were really friendly..

Khuyết điểm: The room AC was not working. I called twice for someone to fix it and no one came. We had to get ready for an event and were sweating. My husband and I couldn't get comfortable and couldn't sleep.

Ưu điểm: The old Hawaii feel. I grew up in Honolulu in the mid 1950s.

Khuyết điểm: The Mai Tai Bar is too modern now.

Ưu điểm: Great stay. Staff was very friendly and provided wonderful service. The location was perfect and an easy walk to everything. All of the facilities were great but the infinity pool was beautiful overlooking the ocean. We would definitely stay again.

Ưu điểm: Sheets were awesome, and the infinity pool nice. The process to reserve pool lounges was awesome. Valet over night for guest could be cheaper than 45 dollars a day.

Khuyết điểm: Front desk attendant asked for my home address which I’ve never experienced. Was a little weird. She wrote it down just on scratch paper. The pool waitress was very inattentive to myself and a friend that stopped by for a visit. Although she repeadily attended to everyone else on the same row of lounge chairs.

Ưu điểm: Pool

Khuyết điểm: It was disappointing that we were not informed/warned about the renovations that were taking place upon booking our stay. We feel that it was very sneaky and dishonest of the Sheraton to not have informed us ahead of time. With this said, the renovations that were taking place were very disruptive with the noise pollution, as well as the ropes etc. that hung past the balcony disrupting the view of the ocean which we had paid a lot for and then our water being shut off for nearly an entire day which was extremely annoying and inconvenient when we needed water to shower, flush the toilet, wash our hands, brush our teeth etc. Apart from the disruptive renovations, our stay was satisfactory, but we don't believe the cost matches the value and therefore we won't be staying here again or recommending it to our family or friends.

Ưu điểm: Location and pool

Khuyết điểm: loud construction noise

Ưu điểm: location is ideal

Khuyết điểm: rooms are small for the price

Ưu điểm: Room size is good, There are many pools suitable for each generation. Location is supurb , next to Waikiki Royal center and torolly station located in the hotel.

Khuyết điểm: One day ,9th Feb. "no bed making" feels not so good and no compensation, no official apology. Transport service arrangement by reception was poor. even I asked arrangement via e mail , no actual arrangement was done on 5th Feb, we have to arrange another transportation to hotel, we noticed that we had to contact to other service department in the hotel.

Ưu điểm: The location, staff at check-in were great.

Khuyết điểm: The lobby was a bit crowded.

Ưu điểm: Location and view

Khuyết điểm: I've stayed in many hotels and the beds at the Sheraton were the most uncomfortable I've ever slept in.

Ưu điểm: At first I was put in the old area, which was quite frankly horrible. But I when I requested a new room I was given one of new ones without any drama. The new room as wonderful. I wish that I had just been given this room upfront to save me the trouble.

Ưu điểm: The pool!

Ưu điểm: Room was Very confortable, the pool réserved for adult only

Khuyết điểm: A lot of noise from air conditioning

Ưu điểm: Location was great and walking distance to the zoo. We loved the on site restaurant Momosan and ate there a few times.

Khuyết điểm: This should not have been in a 5 star category. The hotel was so dusty I started having respiratory issues. It might have had mold as well because my chest tightened up. After we moved to our next hotel, my coughing went away.

Ưu điểm: The location was perfect. My view of the ocean was unmatched.

Khuyết điểm: Cleaning staff was a little lacking. Our room and right outside the room had an interesting smell. Was a little unappealing.

Ưu điểm: Great location when you check-in great atmosphere the rules were just OK they look nothing like the lobby looks like they spent most of the money in the lobby had a couple of issues with staff members But overall my family and I had a great time

Khuyết điểm: The roofer just OK if you members of the staff need to look up the word Aloha so they could know what it means

Ưu điểm: Cleanliness Location

Khuyết điểm: Average anonymous hotel I could have been in Vegas by looking at the hotel

Ưu điểm: Proximity to beach and downtown. Close to many excellent restaurants.

Ưu điểm: Location

Khuyết điểm: Yes dated, rotted nightstand from fridge , smell

Ưu điểm: Excellent location and nice facilities.

Khuyết điểm: Charging too much for resort fee.

Ưu điểm: Location was great. Nice amenities on property.

Khuyết điểm: Over priced and daily parking fee.

Ưu điểm: The cleaning staff were phenomenal!

Khuyết điểm: The pictures and online description did not mention the exorbitant fees for cabanas or 1 on the lounges. Looking at the website, one wld think everything is available for your use. That it is included in your resort or hotel fee. I was disappointed!

Ưu điểm: Variety of amenities and resources within the property. The attraction and decor were also outstanding!

Ưu điểm: The water pressure in the shower was excellent! The staff asked us daily if there was anything they could do to improve our stay; it made us feel very welcome and that they were eager to make our stay the best it could be.

Khuyết điểm: Nothing; we have no complaints.

Ưu điểm: Location is awesome - almost right smack in the middle of everything.

Khuyết điểm: Pool is a little small. The jacuzzi was always full of people. The bathrooms are small (stayed in the Diamond Head Ocean View).