Hotel Real Life

Location near the underground station.

1. My credit card was charged before I arrived, though it was marked on the booking confirmation "pay at the property". I wanted to pay in cash because it's cheaper for me. 2. The staff don't speak English and expect the guests to speak Turkish (!!!) 3. There were insects in the bathroom. 4. There was no upper sheet and no blanket. I was freezing at night.

The environment is too noisy. The fridge, air conditioner and intercom were not working.

2 tram stops to the downtown

BUGS!!! BUGS!!! THE HOTEL IS FULL OF BED BUGS! ITS ABSOLUTELY TERRIBLE! WHEN YOU SLEEP THEY BITE YOUR BODY AND FACE. THE FIRST AND THE SECOND NIGHTS MY LITTLE 7MONTHS SON WOKE UP WITH LOTS OF BITES ALL OVER HIS BODY AND FACE. THE THIRD NIGHT HE CRIED SO MUCH, I TURNED THE LIGHTS ON AND SAW BUGS ON THE PILLOW AND THE BLANKET. THE PERSONAL JUST SHRUNK THEIR SHOULDERS AND SAY THERE IS NO PROBLEM. THEY REFUSED TO RETURN MY MONEY FOR THE TERRIBLE STAYING IN THIS HOTEL. THEY JUST LAUGHED AT MY FACE. THE OWNER IS AWARE OF THE PROBLEM AND DOES NOTHING ABOUT IT. THEY JUST CHARGE YOU MONEY AND DO NOT CARE ABOUT SAFETY AND CLEANINESS. I have fotos and video as a proof!