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Ổnthg 3 20204,2
Not much to like it was basic and there was pubic hair in the shower from a previous occupant
One of the staff climbed onto our balcony early in the morning and literally used a tool to break into our bedroom through the balcony window / sliding door! My partner and I were naked in bed when this strange man broke in and walked into our bedroom. I asked him to get out and instead he stood there explaining that he had gone to the wrong room. On the third time I asked he finally went back out onto the balcony but he left the curtains wide open and the door he had come through open and unlocked while he had a conversation with someone on our balcony! I had to get out of bed still naked and go to close the curtains and lock the sliding door while he stood there outside in full view. We received a call from the reception shortly after to say sorry but they seemed to think that that was all there was to it. I asked to speak to a supervisor and they said ok but then didn’t bother to call us back. I rang again and they said that the supervisor was off today so I demanded to speak to someone in charge and they finally sent someone to our room that turned out to be a cleaning lady! She took our number and then left and we never heard back from anyone. Absolutely disgraceful customer service.
Bình thườngthg 3 20204,0
Was given a room that wasn’t made up at all so had to walk back to front desk to let them know that it wasn’t ready ? But was given another room with no hesitations and staff was very apologetic and sincere ! She was very polite ! And I was very happy with the room !
Tốtthg 3 20206,7
The property’s location is stellar, and the people there were beyond friendly.
The room definitely could stand to be updated. We did not get the room type that we booked. We ended up in a smaller room, and one of our teens ended up sleeping on the floor. Luckily our stay was a single night only.
Ổnthg 2 20205,0
The hotel appears from the street to be almost a tear down. We were surprised that it was a little better than we thought. Maid was very nice. Pool/spa are in terrible shape. Rooms are extremely old both in appearance and in age. No restaurant so nothing could be had. Price is cheapest in Kona. It shows it is cheap. AC was insufficient. Stayed there while house was being painted on the inside. Would not have stayed there, but couldn't get anyplace else. We survived
Tuyệt hảothg 2 20209,0
Everything else. My bed was comfortable. The view was great. The smell of the 9cean as you open your patio doors was amazing. I will definitely stay here again.
The shower head was on the floor. You had to hold it to take a shower and the water pressure was not good.
Uncle Billy's Kona Bay Hotel ở trung tâm Kailua-Kona, chỉ cách Khu lịch sử quốc gia Kaloko-Honokohau và Bãi biển Magic Sands 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, trang thiết bị giặt ủi và dịch vụ ATM/ngân hàng. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 1.580 đánh giá
Nghỉ dưỡng/thể thao
Những điều cần biết
- Mua sắm thật tuyệt
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Đánh giá về Uncle Billy's Kona Bay Hotel
Những thắng cảnh phổ biến nhất
- Mokuaikaua Church 205 m
- Hulihee Palace 233 m
- Ahu'ena Heiau 0,5 km
- Kailua Pier 0,5 km
- Kona Community Aquatic Center 1 km
- Manta Ray Dive Site 4,6 km
Phương thức giao thông
|Kona Intl||12,4 km|
|Waimea (Kamuela) Waimea Kohala||52,8 km|