Achat Plaza Karlsruhe

Great to be able to watch BBC1/2/4 :)

If a hotel was judged purely on its staff then the Achat Plaza would be in the 6* category. From start to (almost) finish; the staff at Achat have been amazing; whether front of house, bar, cleaners, management or maintenance everyone has been so friendly and welcoming. Without doubt this has to be the friendliest hotel we have ever stayed in and will live long in our memories. But it’s not just the staff; the whole hotel is first class, very clean, great environment and ambience and a real find! I know that next time we visit Karlsruhe we won’t need to hunt around for somewhere to stay!

There is nothing to dislike about the Achat Plaza!

Staff were super friendly and very accommodating.

The hotel is in the city centre, a short walk to the Karlsruhe Palace.

We travelled by car with a vegan son. The parking cost 19 eur per night - it could be free for the hotel guests. There aren't many choices for a vegan.

The bed was very comfortable and the spacious room was perfect for a family of 4. Room service was quick and super friendly

We had a little issue at check-in with the host, but it got quickly resolved with the help of a colleague. We were given a room at the smoking floor despite of staying with our 2 kids.