Shangri La's Tanjung Aru Resort And Spa

The staff were fabulous. They were always helpful, friendly and accommodating. The grounds of the resort are beautiful. The view and sunset from our room was spectacular! The Sunset bar was a great experience aswell. What I didn’t like was that the breakfast situation in the mornings. The breakfast was served in a large area called Cafe Tatu. My husband, myself and our five year old son arrived for breakfast the first morning of our stay. The place was that loud and crowded. When we were provided a table, we sat down and realised that we were in the middle of what I describe as Chinese/Korean hunger games! Seriously, we have never witnessed anything like this. The amount of people, the jossling for food, the loudness, the rudeness of the other people waiting, crowding around food stations. Honestly, we were so turned off that we complained. We accepted an offer to have a breakfast in the club lounge which was so much better. The club lounge was far more civilised and intimate for breakfast. We were looking for peace and tranquility at this resort and you don’t get that. Even in the pool, there were large numbers of Chinese/ Korean people that were in the pools with life jackets on. So in turn, the life guards were blowing whistles every minute and calling out to them regarding safety breeches in the pool. There was no peace or tranquility at this resort. It’s a huge resort and next time we will know better and opt for a smaller resort.