Puro Kraków Kazimierz

Great location Lovely rooms

Nothing

Great place to stay , very stylish and modern , we loved the little touches . shopping mall nearby , took 10 mins with uber to get into the city centre . unlimited coffee won my heart , breakfast was nice too .

parking is quite expensive

Staff were very accommodating and the facilities were amazing! Room was perfect and location was just spot on! I would highly recommend this hotel and will definitely be returning!

Nothing - everything was perfect

We arrived late but were welcomed nicely by Maciek. The rooms are as high-tech and good as the reviews make them out to be! Note, there is a sensor under the bed so when you step out at night, a small light in the bathroom turns on! The AC was greatly appreciated and worked really well. The tablet in the room is also very impressive with the functions it has. The room size was good - not massive, but then again not too small. The space was used well and the bed was big and comfy. We were lucky enough to get a top floor outward facing room so we had a great view over the old Jewish cemetery and partial view of the river. The location is good. Just off the busy, main street and away from the noise but still a little walk to the old town square (15-20mins). However, Kazimierz is a much cosier part of Krakow so why be so bothered about the main square which is overrun by tourists! The staff really make an effort to help with any problem and even helped us with booking tours. The check out was simple and efficient and Viktoria made sure we had everything we need and stopped for a chat which was nice.

There were a few areas I feel could have been improved. The breakfast being one of them. While there is a lot to choose from, there was a lot that I wouldn't call breakfast foods. Such as sandwiches, pickles, fish, salads which were never touched. There were though, hams, cheeses, yoghurts, cereals, sausages, beans, eggs (scrambled only all week). pastries, pancakes. It really could have been improved by offering bacon and different egg varieties, or perhaps having part of the kitchen ready for fresh egg/omelette/specialty orders. Also the coffee was pretty bad. But this was the case for almost every place we visited in krakow. Each latte/capuccino needed double shot espresso to make it taste of anything and even then the coffee wasnt a nice roast - even when we ordered from the bakery which used a high-end espresso machine! Finally I would like to mention the bar in the evening. It seems a very ineffective bar to work in. Even with just a few tables, the bar staff seemed overrun and didn't have time to collect the few glasses that were left on the tables. They always seemed stressed and I never saw a clean bar once when there were guests (we stopped by for a drink a few times in the week). The were often sold out of the ingredients for a few of their signature cocktails and also the wait time was about 25 minutes for 2 drinks in a bar where there were perhaps in all 4 tables who all had drinks. That being said, these small inconveniences do not take away from the fact that this is a very nice hotel with staff who work hard - with it being very new, I'm sure these small things will work themselves out.

Everything as expected, very high standard

Bar was closed for staying guest Thursday due to same arrangement