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Room was very clean and comfortable
The people were nice
They had bed bugs in the room I stayed at. And one bite me and my kids i was not happy with it at all smh
Location to our event was great
Most of the staff members were great. You had 1 staff member that was not nice, her tone was very rude. Also due to the COVID, housekeeping was not cleaning rooms during the 2 night stay. Dirty towels left outside rooms or taken to front desk.
The lighting behind the bed.
The room was dirty. It was clear they didnâ€™t vacuum nor wipe down any of the surfaces. The shower head was old and not working well. Build up dirt in many places from not cleanig thoroughly. Sheets were itchy.
The cleanliness and friendliness
Room was great. Extremely clean! The front desk employee was the best! Helpful. Caring. Welcoming. And more I would love for her boss to know what a great employee they have.
Great staff and accommodations.
Not really. Overall a good experience!
Indoor pool and friendly front desk clerk that checked us in.
Great breakfast and it was quiet at night. Towel rack broke & they fixed it really fast. Also liked the indoor pool.
No. They were great!
The restroom by the pool was dirty
Tọa lạc ở Lake Charles, Best Western Plus Prien Lake Inn & Suites ở vùng ngoại ô, cách Sòng bạc Lauberge hồ Charles và Sòng bạc Golden Nugget 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng và dịch vụ nhận phòng cấp tốc. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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