Hf Fenix Lisboa

Loved the breakfast and the servers were just wonderful.

Internet kept dropping out. The elevators were slow and kept stopping at each floor for no reason. My mascara went missing which is very odd!!!

The breakfast selection was great and the staff were fantastic. Very friendly and accommodating. We arrived very early after a long flight and they managed to get us a room ready super early and made us feel like it was no trouble at all.

The housekeeping service wasn’t great. We had some used coffee cups left unwashed. The location is a bit uptown so a bit of a stroll to get to the restaurants etc. But if you want a quieter spot, it’s fantastic.

Friendly staff, good location. Great breakfast, lots of choice and constantly replenished by very friendly staff.

Outside area having work done so could not sit outside as hotel info states. Room was not ready when we arrived despite being 1.5 hours after official time we could check in. Seemed to be an issue not just for us as lots of people waiting. We were in all honesty sorted quickly but lots of others still waiting in reception who were there before us.