Khách sạn ở Mariánské Lázně nằm gần sân bay Marienbad Museum

Ưu điểm: very friendly staff, very nice room with a big balcony, dinner at the hotel restaurant was excellent for the reasonable price and good breakfast

Ưu điểm: Location was good. Breakfast was generally good, but paying extra for a cappuccino or an omelette is unusual. The outside facade was excellent, but many problems lurk within......

Khuyết điểm: No lift in the building!! And there are about 40 stairs to climb (with luggage) from the ground floor to the second floor, much of it via a spiral staircase. I'm pretty fit, but found it a bit of a chore to climb those stairs every night, especially after negotiating the north face of the Eiger beforehand (i.e. the hotel driveway)... Nowhere did it mention this in the hotel website. The driveway up to the hotel is at a very very steep angle, the steepest I have ever encountered at a hotel, so bring your crampons and safety ropes, you will certainly need them if there is any frost or ice. The second floor bedrooms are in the attic of the building, so there are no views at all (dormer windows pointing to the sky) and you have to duck your head even when getting into bed. I also had a skylight window directly over my bed, which was an 'interesting' touch. When I was booking the room it certainly didn't mention that I would be in the attic of the hotel with the sloping roof cutting off much of my room area (unless you like crawling on your hands and knees). My bathroom had no shower and the bath (which was huge and would have taken an hour to fill) was under the eaves of the building, so it was a bit of an acrobatic feat getting in and out of the bath to have a handheld shower each morning. The food in the restaurant is certainly tasty, but the dinner menu is ridiculously short with very few choices. I really have no idea why this hotel styles itself a 'Gourmet' Hotel. In the end, I found all of this rather tedious and would certainly not stay here again.

Ưu điểm: Fantastic food!

Khuyết điểm: Nothing

Ưu điểm: Excellent central location in the spa district of Mariánské Lázně. Good free parking behind the hotel. Friendly and helpful staff. The standard double rooms are in the upper floor under the roof as shown in the pictures. Our room was fairly large, nicely decorated and had a large bathroom. Everything was spotlessly clean. Wi-Fi was rather slow (<2 Mbps). The restaurant is indeed a gourmet restaurant. We had an excellent dinner for a very good price. Breakfast was also good but not particularly gourmet.

Ưu điểm: We spent 2 nights in this hotel and everything was beyond perfection. The room was extremely clean, the bed very comfortable, the breakfast excellent, the location perfect, ... We have been welcomed in the best way possible and for sure we will come back as soon as we can!! AMAZING!

Ưu điểm: Beautiful historic architecture in a serene town. Bathroom was well equipped and bed was comfortable.

Khuyết điểm: When we arrived, the staff told us the main spa facility is closed since last week due to mechanical failure. It was a huge disappointment for us because the main reason we chose this hotel was to enjoy the spa/pool facility. The hotel did not compensate any for the inconvenience. And the room was facing quite terrible view. Staying this hotel is relatively pricy (~$400 for two) and I assume it is because of the spa facility. The hotel should provide compensation and additional service (eg. upgrading the room) or even refund some money when they are not delivering the promised services.

Ưu điểm: Friendly and professional staff, spa facilities and dining

Ưu điểm: The hotel is really nice, clean, the bed very comfortable

Khuyết điểm: Coffee was pretty bad at breakfast. Breakfast in general could be improved.

Ưu điểm: Some of the staff was very attentive, others less so. Wonderful doctor and nurse and waitress [Alla]. Lots of choice at meal times. Nicely-appointed room. Wonderful walks around the town--woods and parks galore. The 24 medical treatments we each received did get a bit repetitive by the end of the week but the I would ask more hydrojet bed treatments next time.

Khuyết điểm: The hotel should spend a little energy on providing staff with basic English lessons. Some workers in the sauna and medical units misunderstood what we asked for so services were not properly provided. We can speak five languages but not Czech or Russian. At a five-star hotel, better linens should be available instead of polyester or mixed polyester-cotton. Toilet paper was like sand paper. Our biggest mistake was going for the full-board--too much food!

Khuyết điểm: Treatment programs not well done

Ưu điểm: Nearly everything was positive: every single person we encountered here provided top-notch service. The hotel itself was certainly interesting architecturally in the grand old 19th century style, and the hotel is maintained in excellent condition – definitely not the shabby chic one can sometimes encounter with hotels of this vintage. The breakfast buffet was extensive and very good. Being a spa hotel, of course, one must consider the spas. Again, they were well-maintained and well-staffed. From others among our party (wife included), I heard that massages and other special treatments (for additional cost) were also good. The Roman Spa in the hotel is elegant in appearance and enjoyable to experience. As it is possible to go to the other spas of the related hotels with the same door key/hotel pass, on a subsequent day, my wife and I walked through the long complex of interconnecting hotels to see some of the other spas. We especially enjoyed the pool with water features at the extreme opposite end of the complex, i.e., at Hvēzda (Aqua Wellness Center). The hotel is very well situated to enjoy some of the hiking paths in the area as well as Mariánské Lásnē, which is pretty now with fall colors. Although it rained part of the time we were there, it was also possible to do some hiking. OK, now for the couple of small quibbles. My wife and I had booked a double room; it was pretty small, considering the cost compared to other hotels in M.L. The other quibble is I really thought that at least one pool, preferably with vigorous water jets, would have hot water. Alas, not one could be found in the entire complex: the warmest we saw was 31º – what the ancients would call a Tepidarium. I admit you can go into one of many saunas to get hot, but that is not the same thing.

Khuyết điểm: My wife and I had booked a double room; it was pretty small, considering the cost compared to other hotels in M.L. The other quibble is I really thought that at least one pool, preferably with vigorous water jets, would have hot water. Alas, not one could be found in the entire complex: the warmest we saw was 31º – what the ancients would call a Tepidarium. I admit you can go into one of many saunas to get hot, but that is not the same thing.

Ưu điểm: Excellent buffets for breakfast and dinner. Beautiful wellness area with roman baths. Easy parking. Beautiful and tasteful Christmas decorations.

Khuyết điểm: Dry carbon dioxide bath treatment areas run down. Spa staff stingy with the sauna sheets.

Ưu điểm: Everything else was excellent.

Khuyết điểm: The treatment staff not speaking English, old ladies with rude attitude.

Ưu điểm: It was perfect! The hotel is a little palace! The ambience is just beautiful!

Ưu điểm: I liked the motion sensors in the hallways that came online as you walked added some spooky moments

Khuyết điểm: Front steps under repair, also needing a handrail. Would be good to add a none slip finish too, like sica sand in a clear epoxy.

Ưu điểm: Really great location. Very quite. Not far from Kolonada, about 5-6 min onfoot.

Khuyết điểm: - There are NO rooms with one big bed in reality, only shifted small beds. It is the most disgusting con; - Breakfast not so good as it could be; - Hotel is a little bit old, local repairs are desirable.

Ưu điểm: The hotel is located at the side of a forest and most of the sightseeing spots are in walking distance. The surroundings is so quiet that it is a good place to take a rest. The room is big and comfort.

Khuyết điểm: Everything is great.

Ưu điểm: Good breakfast, friendly and helpful staff, organized parking per request

Khuyết điểm: Cooling in the room could have been better during hot weather

Ưu điểm: Staff was very kind and helpful, the town and hotel are charming.

Ưu điểm: Very nice room, larger than expected (we stayed in a superior double room). Satellite TV with domestic, German, Russian and international channels. Bathroom and shower also great. The hotel also had a separate room close to the lobby, where it was possible to relax or work and order cafe or drinks from the reception.

Khuyết điểm: The room was a little cold at night, but the duvets were fine and so we slept well. Breakfast could have been better, especially the coffee. You just have to lower your expectations a little bit in this regard. Didn't try any spa services.

Ưu điểm: Place is very quite and nicely situated

Khuyết điểm: Personnel does not give enough information about facilities in the city

Ưu điểm: All staff were very friendly. Hotel is very quiet. I slept wonderfully. Large shower. I did not have to squeeze myself in. Given the number of guests, the breakfast was very decent and varied.

Khuyết điểm: Overall, the hotel is a bit outdated. It could do with some renovation.

Ưu điểm: spacious, comfortable room; breakfast variety

Khuyết điểm: toaster missing, electrical maintenance: several burned out bulbs were far away to be replaced in time

Ưu điểm: Friendly staff, clean rooms, excellent breakfast, good location, private parking, pool. Bed is huge

Ưu điểm: Everything was OK. Friendly stuff, clean spacious room, tasty breakfast. Good SPA area. Convenient location, bit far from railway station and grocery stores, but it costs just 5 eur to get there by taxi. Place around is good for walking and relaxing. I have to distinct massage therapist Olesya. Overall score - recommended.

Khuyết điểm: Room - I do not appreciate charging extra for the water, since water is vital necessity. SPA area - not a good idea to have pool an Jacuzzi combined. Better to have higher temperature for Jacuzzi, so that separated place needed.

Ưu điểm: The treatment spa was good.

Khuyết điểm: - Room has no coffee making kettle nor water boiler. - Restaurant has limited choices and the swimming pool as it was too small.

Ưu điểm: Spa facilities are great, delicious breakfast and location is great. We certainly would come back.

Ưu điểm: good location, buffet dinner was a bit simple but delicious, good breakfast

Khuyết điểm: Some waiters did not give us the same attention as they gave to elderly German guests. I understand that they are their targeted customers but still...

Ưu điểm: Doctor at the treatment center, dining room ,loby , spa area

Khuyết điểm: Smell of sigarets in mud treatment room, almost the same menue at the breakfast, at peak times only one clerk at front desk ,not all medical staff at treatments are really professional

Ưu điểm: I made a blind booking (because I just needed quick relax and recovery) but I made really great decision. The hotel is amazing. So quiet even it´s full and very well organized. The spa section is amazing and the lady at the reception is so nice and helpful. I totally appreciate she could remember me (always good feeling of being special ;) ). I got a massage from a masseuse named Renjith. It was just amazing. If you book a massage with this amazing guy..be prepared for whole new, wonderful experience. Ladies at the hotel reception were so nice and helpful too and high staff in the restaurant and lobby bar was very professional and super helpful.

Khuyết điểm: I had a little disappointed experience with one waitress in the restaurant. When I was asking about the dinner (they have a special buffet dinner) she told me, that she doesn´t know if I can have some food ala carte and she left me standing in the middle of the restaurant without helping or asking her colleagues for help. I know she was busy...but this is not the way how to handle the situation.

Ưu điểm: Steam room

Khuyết điểm: Dining room

Khuyết điểm: The breakfast... Rich but everything cooked in horrible way

Ưu điểm: Very tasty breakfast and a good swimming pool with a jacuzzi (downside - works only until 21-00). Very spacy free parking and located right in the forest - the air is wonderful. Just 5-minute walk until the springs.

Khuyết điểm: The bed was so hard! Maybe for a purpose, but for me, it was too much - slept badly. We had number 308 - near the elevator and it is very noisy because of it (at least until all the guests return back to their rooms).

Ưu điểm: Nice pool and friendly staff

Khuyết điểm: Nothing

Ưu điểm: The hotel is located on the main street of Mariansle Lazne, easy to get to by bus, taxi, or even on foot from the train station. The staff was exceptionally friendly and helpful: when we left a personal item in the room, they found it for us and sent it to our home address! We haven’t tried the pool / spa facilities, but the room was overall generous and good value for the low price.

Khuyết điểm: The only downside: the room was not stacked with tea or coffee, even though there is a water boiler. The toilet and shower in our room were very tiny; this is probably due to an old building being converted to a hotel.

Ưu điểm: Fantastic pool and wellness facilities

Ưu điểm: Location velice dobra a pestra snidane, byla jsem velice spokojena

Khuyết điểm: did not like the check-in time, had to wait for my room

Ưu điểm: Helpful and courteous staff. Huge size of the room. Location

Khuyết điểm: Uncomfortable bed, tiny shower room, no fridge in the room

Ưu điểm: Upon arrival we were met by a fantastic receptionist, who was friendly and really helpful explaining everything. He spoke at least 2 languages, and made us feel very welcome. We were luckily upgraded to a suite, which although unexpected was a nice surprise ... they'd made a small error regarding guests and available double rooms. From the outside, the building looks very old and attractive. Almost every window has a balcony, which looks great. The hotel itself is made up from 4 adjoining buildings which seem a little complicated to understand at first, but quite simply, choose the entrance with the receptionist desk. It is located at one end of a Main Street, close to many tourist attractions, and although some have said the 'Singing Fountain' to be too loud and disturbing, we found it to be 'not-so-loud' and actually a nice change to the norm, and reminded us that we were on holiday. There is no 'Parking Onsite', however you can unload your bags up to 30 minutes in front of the building. The pay-for parking, is located 5 minutes drive around the corner, and 2 minutes walk back to the hotel. Regarding car safety ... the car park is shared with the local Police, so it is safe.

Khuyết điểm: Sadly the advertisement for this premises was/is still incorrect. It is 'not' a wellness hotel, and it is 'not' a Spa ... what it is however, is a Rehabilitation Hotel for the older generation. Day to day : Without going into too much detail as there were a couple of staff members who were friendly ... the guests however, sadly were not. With ages ranging from 60-90 they were just unacceptably rude. From funny looks as they walked by as we waited for the lift to arrive, to, not replying to our ‘good morning/good evening’ as we passed in the corridors, just looking past us and pretended we were not there. Food/Dining : I did compare one even buffet meal to 'ants around an animal', as the older guests were not waiting in a civilised line, but just pushing in front of each other and grabbing at the food as if it was to be never refilled. The food itself however also did not appeal to us as the 4-stars on the advert was not what appeared before us. School dinners would be a very close approximation ... before Jamie Oliver arrived. The Clinic : We were 'told' to attend a Doctors Appointment on the first day, and then we would be given our ‘set timetable’ of the weekly treatments we would be receiving. We asked about the appointment, and were told that ‘if we did not attend, we could not use ‘any’ of the facilities. The down side to this is … when on holiday we want to relax and do what we want, ie, walking / eating / sight seeing etc. If you have something that you want to do, but then have to be back in-time for a treatment, then you end up cancelling the thing you wanted to do … that’s not a holiday, that’s a rehabilitation clinic. This was a major issue for us, and in all honesty ended our stay here prematurely. The 1 week booking was shortened with the assistance of the reception staff and everything was sorted out with complete friendliness and understanding.

Ưu điểm: It has a great location. Staff was very friendly but what bothered me that everyone(staff) starts talking to me either in Russian or German. But otherwise all good

Ưu điểm: Price. Breakfast was good.

Ưu điểm: Good brakfast, great location

Khuyết điểm: Small pool, they don't have own parking