NH Collection Mexico City Reforma

Location and value for money. Excellent breakfast

The breakfast was fenomenal, the room was extremely confortable and met all the expectations. The gym was also surprisingly good, it had plenty equipments for a hotel.

The bathroom was very small and the wi-fi was not great, but definitely nothing to impact your decision to stay here - the hotel is great!

This was our second stay and it was even better than the first! The staff go out of their way, particularly in the restaurant and bar, to ensure every need is catered for, with particularly shout outs to Adrian, Laura, Doris, Sylvia, Lopito and Rolando. They provided freshly made espresso when we arrived for breakfast and couldn't do enough to ensure we were well looked after. Lopito provides a huge range of freshly prepared juices and fruit. The restaurant is open throughout the day, allowing you to enjoy an extensive lunchtime buffet or a la carte menu when you wish. The front desk is efficient and billing was as expected. The pool and decking area is clean and maintained on a daily basis with fresh towels readily available. The general manager is very friendly and approachable and, once again, can't do enough to make sure you enjoy your stay. House keeping is efficient and discreet, with high standards of cleanliness. The air con in the room works well. And the hotel is in a great position for sightseeing...close to the Turibus routes to get about the city, and to walk to the park and all the restaurants, bars and sights around Reforma and Zona Rosa. Taxis have fixed prices from the hotel, and the front desk staff will readily arrange transport for you.

Fridays nights can be a bit noisy out on the street, sometimes through until 4am, but what can you expect when 22 million folk live here!