Khách sạn ở Mexico City

Ưu điểm: From when we checked in to when we left two days later, our experience at the Four Seasons in Mexico City was a very pleasant one. The staff is professional and speaks very good English. The restaurant served very good food in a nice space (indoor and outdoor). We are looking forward to going back!

Ưu điểm: Comfortable bed, room size of suite.

Khuyết điểm: Bathroom poorly appointed, ventilation system not maintained or working. Shower was small and dated. Service staff at breakfast not helpful after ordering something off the menu, they told us we could make it ourselves at the buffet. Breakfast buffet a bit disappointing. Bar closes earlier than posted hours. Spotty slow internet Poor TV service

Ưu điểm: Fantastic hotel. Well oiled machine. Very clean and well kept. Central gardens amazingly manicured

Khuyết điểm: Nothing!! Maybe a bigger pool...

Ưu điểm: The service was excellent. When we made a comment about a service, they immediately rectified it. They truly had a customer is always correct attitude.

Ưu điểm: The rooms were nice. The staff was great and most were English speaking, which is nice for tourists. Very safe area to walk around at night.

Khuyết điểm: WIfi not included. That is just wrong.

Ưu điểm: Great deal with buffet breakfast and 24/7 cafe with food and non alcoholic beverages included in room rate! Room was quiet & service was excellent,

Khuyết điểm: Room was small and location was sometimes a challenge for traffic.

Ưu điểm: Staff was very friendly and helpful. Food was great. Pricing was a great bargain. Very centrally located for all the activities in El Centro. Bikes available for rent. Rooms spacious and very clean. Would recommend 100x over, even to people like my parents who are not as adventurous. Also free water botttles, fruit, and a 24 hour cafe at your disposal.

Khuyết điểm: Taxi arranged through hotel was much more expensive, which is obvious in retrospect but I should have asked price before asking them to call us one. Otherwise, perfect.

Ưu điểm: The staff was very friendly and always willing to help. Great location.

Ưu điểm: The extras which most hotels never provide

Khuyết điểm: Minor quibble - they need to add one English speaking TV channel such as BBCWorld

Ưu điểm: From the start, I was treated amazingly. Given a glass a champagne and told about the magaestic history of the hotel. The staff was very friendly and accomodating. Especially senor ernesto. Thank you!

Ưu điểm: Perfect location, beautiful, historic, high-class, staff is VERY friendly/accomadating/helpful/welcoming

Khuyết điểm: A bit outdated, in need of some renovations/modernization. It could be a truly luxurious experience if the lobby area were brought up to date. The piano bar/lounge could be wonderful if it were renovated. I envision something truly great in the future.

Ưu điểm: the glass ceiling in the lobby is very beautiful. Room is spacious. Location is great

Khuyết điểm: The bed is not very comfy. First room was noisy with machine working outside and we changed a room on the second day.

Ưu điểm: The staff was very curtious and helpful. They retrieved a forgotten cell phone. Arranged a driver and tour guide to Guadalupe. Came to room to open wine bottle.The roof restaurant and cafe food was excellant. Waiters pleasant.

Khuyết điểm: The small elevator somtimes had a strange odor. It was clean but could use some kind of air freshner.

Ưu điểm: The entire hotel is truly beautiful and classical. We loved the decor, the foyer, the staircase. The entire building was wonderful.

Khuyết điểm: The shower did not work for our entire stay despite reporting the problem to the staff on the first morning. I do not believe they looked at the problem. I was also given some very poor information regading the estimated cost of a taxi. However I still consider this a wonderful hotel if everything works.

Ưu điểm: Luxury with very few money. Huge room, bathroom, very quiet both inside and outside the room, right in the heart of Mexico City. I would really go again. Do not forget to visit the restaurant in the terrace for an excellent view of Zocalo.

Khuyết điểm: The best room in the hotel didn't have curtains and it took them 3 hours to prepare a new room for us.

Ưu điểm: Very convenient location

Ưu điểm: Their hospatality, great customer service, their breakfast delicious, my room was amazing peeeeerfect view to the Zócalo.

Khuyết điểm: N/A

Ưu điểm: Location. Staff members were very accommodating and did successfully resolve a major problem with noise.

Khuyết điểm: There was a terrible problem with noise late one night due to needed repairs. This should not have happened; an alternative should have been found., and conflict avoided.

Ưu điểm: Super friendly staff and great location.

Khuyết điểm: Need more sound proofing walls, you can hear your neighbors conversations.

Ưu điểm: Fantastic location in the heart of CDMX. Excellent service. Professional and personable staff work hard to make your stay enjoyable. Lovely boutique hotel.

Ưu điểm: Best view of Zocalo, the front desk staff were very professional and accommodating. The free water bottles and apples were quite welcoming.

Khuyết điểm: Rooftop restaurant did not have a bar, you have to order and sit on a table to drink. I paid the most expensive mojitos I ever had $24 dollars for two to be exact plus tip for the waiter. The room I had was tiny with a 1foot by two slim overhead window, quite claustrophobic for me... The breakfast buffet was $24 dollars, really! You walk next block to Restaurant El Popular and order their menus for less than $6.

Ưu điểm: The rooms at the Zocalo Central are well accommodated and well maintained. The staff is phenomenally helpful and friendly, and the roof-top cafe has an unbelievable view of the national cathedral and central plaza below. For sightseeing purposes, one can't beat the location, which is merely steps away from the cathedral, Palacio Nacional, and the city's archeological site.

Ưu điểm: The wonderful location.

Khuyết điểm: Nothing

Ưu điểm: The hotel is located in a great location. The staff was great.

Khuyết điểm: The rooms are small.

Ưu điểm: The hotel is a gem. It is centrally located, very clean and the staff was amazing. They were friendly and helped us out with getting around the city. As soon as you walk in they make you feel welcomed. They greet you with a smile and a glass of authentic horchata or jamaica. Love it!! The evening guest services provides us with suggestions for excursions, which we took advantage of.

Khuyết điểm: The restaurant buffett was a bit overpriced. It does provide a great view, so that's what you mainly pay for.

Ưu điểm: The staff from arrival to departure did everything to make this a memorable trip. They went above and beyond most luxury hotels would do take care of their guests on a personal level. When we told them it was our anniversary they made each day a special one. The chef cooked us a special meal. I cannot say enough about our experience. For a large hotel to give personalized service at this level was indeed very satisfying. Would recommend this hotel very highly.

Ưu điểm: Good location

Khuyết điểm: Wifi did not work until around midnight of the night that I was there. Hot water in the shower didn't work either.

Ưu điểm: Great location. Friendly staff. Great breakfast. Very clean room with a great view. Spacious room.

Khuyết điểm: Very noisy ventilation system. The fan in the ventilation system made an incredible racket. Staff said it could not be fixed though they tried. Lights in the bathroom were delayed fluorescent bulbs which made being in the bathroom a dark experience.

Ưu điểm: Staff was extremely helpful in our stay there, I would totally stay at the Hyatt again !! Thank you

Ưu điểm: Location. The hotel was at walking distance to many tourists attractions as well as to best restaurants in town. Nice view of Chapultepec park. The concierge team was very helpful

Khuyết điểm: Windows need to be clean so that guests can enjoy the beautiful view of the park

Ưu điểm: Rooms clean, big. Staff were excellent

Ưu điểm: The hotel staff was great. They truly seemed to care and I loved how secure and safe I felt. The hotel is in a great location and I truly loved my time there.

Ưu điểm: Breakfast was incredible. Fantastic gym. Nice pool and jacuzzis. Great location in town. Near a metro stop. nice view from the executive floor.

Khuyết điểm: Way overpriced in every way. Poor value for money. Despite having room prices of $200 to $250 dollars per night, they charge you for wifi in your room, which is something that a $10 hotel often has for free.

Ưu điểm: Excellent service, great location with a mall directly below the hotel. Clean, hip. I would come back here again anytime.

Khuyết điểm: The square toilet seats don’t fit right to my seat.

Ưu điểm: Restaurante

Khuyết điểm: Location

Ưu điểm: The Hotel has a very good location. Rooms are clean and provide all amenities. The food is very well prepared and the Spa is top of the line.

Ưu điểm: The staff

Khuyết điểm: No free wifi

Ưu điểm: Very nice reception and excellent restaurant

Khuyết điểm: Room are very small

Ưu điểm: Great location, nice business stay.

Khuyết điểm: Upcharge for everything. Works for business, not as ideal for family.

Ưu điểm: I found the value for this hotel to be amazing. There were several restaurants to choose from in the lobby plus the bar stayed open past 2am. I thought the segregated spa was a bit odd, but my wife and I were able to get an excellent 90-minute couples massage. The hotel is close to the main park where there are plenty of attractions. The staff was always able to accommodate me and they were super friendly. Even though I speak Spanish, I didn't need to as the staff was very fluent in English. I would stay here again.

Khuyết điểm: I didn't like that the spa was segregated. I would like to have spent some time in the Jacuzzi with my wife, but that is not the case with the spa facility.