Khách sạn ở Mexico City

Ưu điểm: The service and property is world class. A true oasis in the hectic metroplex of CDMX. Thank you!

Ưu điểm: Service

Khuyết điểm: Full price is a little pricey

Ưu điểm: Lobster Taco in main restaurant exceptional , the Italian restaurants pasta was even better . Staff very helpful and professional , concierge organised guide to pyramids , ask them to get Mario for you !

Ưu điểm: Absolutely stunning hotel in the most amazing location, the staff were beyond helpful and welcomed us with champagne and chocolates. The bar is incredible, I can't recommend this hotel enough! Some reviews mention the pool is on the smaller side but there's never more than 4 or 5 people around it, and we were there when the hotel was sold out. Worth every penny!

Ưu điểm: Literally everything met my expectations as far as the reception and the room is concerned. The middle courtyard was a nice place to hang out and relax. The staff was curious and helpful.

Khuyết điểm: The restaurants can be much better. Breakfast was a challenge, and should have a much bigger presentation and selection. The staff was helpful, but the food can be much better.

Ưu điểm: Comfortable bed, room size of suite.

Khuyết điểm: Bathroom poorly appointed, ventilation system not maintained or working. Shower was small and dated. Service staff at breakfast not helpful after ordering something off the menu, they told us we could make it ourselves at the buffet. Breakfast buffet a bit disappointing. Bar closes earlier than posted hours. Spotty slow internet Poor TV service

Ưu điểm: What a fabulous hotel and staff. Located across the street from Chapultepec Park and within an easy walk of major museums. The courtyard is one of the most beautiful I've ever seen. Great restaurants to boot. For Americans, great value for the money.

Ưu điểm: The staff was great! I also really enjoyed that there were many areas to go and relax. I was with a big group of friends and we were able to spend time together without having to meet at a lobby as in many hotels. It was the perfect couples gateway.

Khuyết điểm: I think the lighting in the rooms is poor and not well designed. Also the rooms need more usb charging areas.

Ưu điểm: Everything

Ưu điểm: Greatest Four Season in the world from the service to the architecture !

Ưu điểm: Location is nice and safe. There are a lot of nice restaurants around the area.

Khuyết điểm: A bit far from downtown

Ưu điểm: Nice lobby and grounds, spacious room, great shower, very comfortable bed and quiet.

Ưu điểm: Exceptional hotel, more like a five star hotel. It is in a very safe neighbourhood, and a very large supermarket in the Dakota 95 Mall as well as a 7 Eleven is a few mins away. The staff are exceptional and were so helpful, showing me to my room and speaking great English. There is a young tall gentleman who mans the front desk in the day time and afternoon and he is extremely courteous and helpful. The room was immaculate. Extremely large, very much brand new, and ever so comfortable. This is the perfect hotel, and I cannot remember the last time I stayed at such a comfortable, clean and immaculately presented hotel. I stayed for five nights and was sad to leave! The service, location, room was outstanding. I would not hesitate to return. The price was great as well.

Khuyết điểm: They had no maps.

Ưu điểm: Room was amazing

Ưu điểm: Very convenient location

Ưu điểm: This isn’t a 4 star hotel. Is good 3 star is fair. The rooms are very big, and the bed is big. Generally it’s very clean but we found a lot of long long hairs in my room, which was off putting.

Khuyết điểm: The lights in the room are VERY confusing. The bed sheets and bathroom had very long hairs in. There is zero zero zero soundproofing from the hall of each floor. The bed sheets are fine but the top sheet is very plasticky, not pleasant to lie on top of. There’s a clear Lack of information in the hotel how to call downstairs to reception on on the phone in the room. Resulting in having to go down as we didn’t have a Mexican number to call from.

Ưu điểm: The room was gorgeous, the location was convenient, the staff was friendly and I would definitely recommend and stay here again myself.

Ưu điểm: Beautiful hotel, with incredibly friendly staff who speak fluent English and go out of their way to help with any need you have. Great rooftop balcony for hanging out if you are with friends. Rooms are large and spotless and very comfortable. A must stay if you are visiting Mexico City.

Ưu điểm: This hotel is the Waldorf Astoria of Mexico at Marriott prices!! The location is right in the center of the historic plaza next to the cathedral.The service was the best I have ever had They provide free champagne all day long in addition to bottled

Ưu điểm: From the start, I was treated amazingly. Given a glass a champagne and told about the magaestic history of the hotel. The staff was very friendly and accomodating. Especially senor ernesto. Thank you!

Ưu điểm: awesome experience, polite and resourceful staff

Ưu điểm: The lobby of this hotel is breathtakingly beautiful. The huge 1920 Tiffany stained glass ceiling is an amazing world treasure and the art deco lobby is very elegant. The rooms are very large, luxurious and nicely furnished. On arrival, there was a special welcome cake with our name written in chocolate. All of the staff, Gabriela, Jaime, Salvador, and Victor, were kind and welcoming. They really try to make your stay perfect. The breakfast buffet was fabulous! The location is very convenient to many attractions, the cathedral, the amazing Temple Mayor and museum, and lots of restaurants. Every time you go in and out, you enjoy the spectacularly lobby. The entryway is monitored by a staff member. They were all so nice! We enjoyed our stay and would definitely stay there again.

Khuyết điểm: There was nothing we didn’t like. It was way more wonderful than we could have imagined.

Ưu điểm: Lovely decor. Staff very helpful.

Khuyết điểm: Mattresses need replacing.

Ưu điểm: The history, ambiance and the breakfast.

Khuyết điểm: It was a bit cold.

Ưu điểm: The hotel staff, hospitality, and location was amazing.

Khuyết điểm: The hotel set us up with a driver for 2.5 days. The driver agreed to a price but later wanted 3 the amount. The hotel insisted that the driver was right even do market price is lower.

Khuyết điểm: Poor location in very noisy and crowded area Rooms were cold

Ưu điểm: Great ambiance in a stylish and authentic setting. Good restaurant with view over Zócalo

Khuyết điểm: No issues

Ưu điểm: Very helpful concierge. Can’t beat the location—so much nearby and so much activity on the square. Yet the second you stepped inside the hotel, it was peaceful and serene. Champagne on arrival!

Ưu điểm: Everything was perfect

Khuyết điểm: Nothing really

Ưu điểm: Everything.... welcoming staff , clean rooms, immediate attention to any problems.

Khuyết điểm: Just the noise from the street but it is so central that you expect it

Ưu điểm: Their hospatality, great customer service, their breakfast delicious, my room was amazing peeeeerfect view to the Zócalo.

Khuyết điểm: N/A

Ưu điểm: Super friendly staff and great location.

Khuyết điểm: Need more sound proofing walls, you can hear your neighbors conversations.

Ưu điểm: The staff here was incredibly helpful in everything, even went above and beyond to assist me in figuring out my transport situation to get to a later hotel.

Ưu điểm: Breakfast, location

Khuyết điểm: Location

Ưu điểm: Amazing staff and the rooms are great, so clean and comfy. Highly recommend.

Ưu điểm: Location can’t be beat if you want to stay in Historic District. Zocalo is directly across from hotel and the view from the rooftop open-air breakfast/ restaurant is marvelous. Cafe Central with complementary salads, sandwiches, and drinks is an added bonus that made our stay even more pleasurable. Breakfast was fresh, plentiful and delightfully served.

Khuyết điểm: Our room was quite small for a double bed and location of shelf is shower poorly planned. Even though two of us were occupants, during the five night stay , coffee/tea was replaced for a single and when we left tea bags for another evening, they were taken away and not replaced. Glasses from bathroom were removed for cleaning and not replaced. Minor issues that an be easily resolved with cleaning staff training or use of checklists.

Ưu điểm: The location at the heart of the city and the amazing helpfulness of the staff. They worked hard if sometimes ineffectively to fix problems, provide help and directions and answer questions. Breakfast good, internet free, great view from bar/restaurant.

Khuyết điểm: Room (only one with grab bars, necessary for my husband) was small, no place for suitcases except on the desk, no place for dopp kits except the small sink top, and few places to hang towels. Shower flooded the entire bathroom. Big roach came from drain.

Ưu điểm: We had a suite so it was huge, very comfortable bed, huge shower, huge TV, views overlooking the city square in front of the palace. Breakfasts in our deal were included and were fantastic at the top of the building with great views. Breakfast was plentiful and a good choice. Staff where very helpful. We also had access to the cafe in the foyer for all sorts of snacks, coffee, light rolls, this also was in our package and free to use whenever we wanted. Location was excellent, you can walk to everything, the hop on hop off buses were literally a 2 minute walk (great value and well worth doing especially the red and green route)

Khuyết điểm: Slight disadvantage was due to the location overlooking the square also came the noise, and although I think the suite is suppose to be double glazed the noise was quiet intruding at times, also this particular suite 515 was directly under the dinning area so you could hear chairs being moved on the floor (our ceiling). We stayed for 5 nights

Ưu điểm: This was an amazing property...the view, staff, room, the cafe and breakfasts each morning. Any wait to stay here again!

Ưu điểm: great hospitality and treatment from staff. Wonderful breakfast and service. No problem for English speakers with poor Spanish. Highly recommended! Oh, and the view from the restaurant would make the hotel stay worthwhile on its own.

Ưu điểm: What I like about the propriety was the environmental and is very clean. The staff is very nice and the restaurant has a very good view from the balcony and the food was very good.

Khuyết điểm: Everting was perfect

Ưu điểm: Location

Khuyết điểm: The breakfast buffet food was barely warm. Only ate there once and did not return.

Ưu điểm: Excellent service, location and wonderful staff

Ưu điểm: The staff from arrival to departure did everything to make this a memorable trip. They went above and beyond most luxury hotels would do take care of their guests on a personal level. When we told them it was our anniversary they made each day a special one. The chef cooked us a special meal. I cannot say enough about our experience. For a large hotel to give personalized service at this level was indeed very satisfying. Would recommend this hotel very highly.

Ưu điểm: Breakfast is very good. Staff is very corteous and fast. The hotel facilities ( Spa and Gym ) are great.

Ưu điểm: Everything about The St Regis Hotel ticks every box in terms of what you would expect of 5* accommodation, graciousness, style, & sheer luxury in a safe & chic neighbourhood. All of the staff are most professional, would definitely recommend...

Ưu điểm: Excellent staff, location, decoration, comfort, security

Ưu điểm: Staff and service

Khuyết điểm: bathroom slightly old...

Ưu điểm: The lobby and rooms are beautiful, we didn't get a chance to check out the restaurants or fitness center. Staff were all incredibly nice and helpful with check-in and bags, even gave our 2 year old daughter coloring materials and a teddy bear at check-in.

Khuyết điểm: It's too bad there isn't a spa in the hotel or a rooftop bar/restaurant.

Ưu điểm: The staff are really friendly and made us feel really welcome. We had moved from another awful hotel and this was amazing! The staff were so sweet they made us birthday surprises including our son. We felt safe, welcome and cared for. Only booking Marriott from now on ❤️

Ưu điểm: Nice hotel with excellent location!

Ưu điểm: OK

Khuyết điểm: Not

Ưu điểm: I liked everything about the stay. My friend liked it too. The beds were super comfy, the spa was super nice and the pool and room had an amazing view.

Khuyết điểm: I cannot complain about anything about my stay. Both my guest and I were extremely pleased. Some of the room decor is a bit dated, but it was so clean and comfortable, it wasn't a problem for us.

Ưu điểm: Staff polite and accommodating

Ưu điểm: Service, and location

Khuyết điểm: No

Ưu điểm: Good location to Polanco proper, 5 min walk to all the restaurants, bars, and shopping.

Ưu điểm: Great

Ưu điểm: Location, room

Khuyết điểm: Faster service, but this is probably impossible in Mexico

Ưu điểm: Location

Khuyết điểm: Breakfast offer was not to par in quality

Ưu điểm: The people that works there

Ưu điểm: Great deal with buffet breakfast and 24/7 cafe with food and non alcoholic beverages included in room rate! Room was quiet & service was excellent,

Khuyết điểm: Room was small and location was sometimes a challenge for traffic.

Ưu điểm: Its very very central. Staff is friendly, and they have a cool concept free bar.

Khuyết điểm: The room window was looking on the jnside and was a bit dumpy.

Ưu điểm: Staff was very friendly and helpful. Food was great. Pricing was a great bargain. Very centrally located for all the activities in El Centro. Bikes available for rent. Rooms spacious and very clean. Would recommend 100x over, even to people like my parents who are not as adventurous. Also free water botttles, fruit, and a 24 hour cafe at your disposal.

Khuyết điểm: Taxi arranged through hotel was much more expensive, which is obvious in retrospect but I should have asked price before asking them to call us one. Otherwise, perfect.

Ưu điểm: We love the hospitality and the breakfast was so good!!! We love this hotel.

Khuyết điểm: There’s nothing that I did not like, it was excellent!

Ưu điểm: The hotel is absolutely gorgeous with the living wall providing a beautiful backdrop! I loved that you could sit in many different places on chairs or couches and enjoy a drink or food from the cafe. And the Cafe had a very good selection of food and drinks, including espresso drinks, beer and wine. Breakfast was equally good with such nice service by the staff.

Khuyết điểm: Honestly, it was all good!

Ưu điểm: from the moment we entered the service was excellent keep up the good work.

Ưu điểm: Great location. Friendly and helpful staff.

Ưu điểm: The staff was very friendly and always willing to help. Great location.

Ưu điểm: The room was big and the beds very comfy.

Ưu điểm: Centrally located, near museums, churches good restaurant.

Ưu điểm: Excellent hotel. Fine facilities and staff. Pluses were free water, beverages, food. Breakfast excellent. Highly recommended!

Ưu điểm: The hotel is nicely appointed and the rooms are comfortable. The breakfast and cafe were excellent. This hotel is well situated and very secure. I would definitely stay here again.

Khuyết điểm: The air conditioner is noisy but necessary.

Ưu điểm: Nice staff. Good location

Khuyết điểm: Fitness area should be cleaner overall. Yoga mats are old should be replaced Bathroom could be a bit cleaner for Hilton

Ưu điểm: Great location! Great people!

Ưu điểm: Location and size of the room.

Khuyết điểm: The tables in the room needed dusting.

Ưu điểm: our room was kept very tidy. The location was great! Had great service.

Khuyết điểm: Had some issues with the temperature in the room.

Ưu điểm: Everything I liked

Khuyết điểm: No

Ưu điểm: The hotel is located near all tourist attractions within walking distance.

Khuyết điểm: One reason I booked the hotel was for A/C purposes. After coming back to our room we noticed the temperature was set below what we initially set it.

Ưu điểm: Good position and great facilities. The room was spacious with a lovely view on Mexico City.

Khuyết điểm: The room was quite dark and not really silent

Ưu điểm: the hotel was clean, good location and incredible service. Nice bar service.

Khuyết điểm: toilet doesn't flush properly and the water from the shower leaks, free wifi is advertised and is as included on the offer but when asked for the code they tried to charge extra.

Ưu điểm: Perfect location!

Ưu điểm: Good location

Khuyết điểm: Wifi did not work until around midnight of the night that I was there. Hot water in the shower didn't work either.

Ưu điểm: Great Fantastic Location right in the middle of Everything , I will be back in April and will stay here for sure Again!!

Ưu điểm: Great location and service, very nice hotek

Ưu điểm: everything, big modern and clean rooms. The people at the reception were super nice and kind, overall everyone was more than nice. They have a spa, a gym, restaurants !

Ưu điểm: Internal pool and gym.

Khuyết điểm: Shower is outdated. Has to modernize shower.

Ưu điểm: Staff was extremely helpful in our stay there, I would totally stay at the Hyatt again !! Thank you

Ưu điểm: The hotel was beautiful cant deny that, but beauty isn't everything.

Khuyết điểm: The rooms were freezing!! We had 2 rooms and couldn't alter the temperature. The mini fridges were locked so even if we wanted something we couldn't have it and it especially sucked when we'd came back with food and couldn't store them properly. Additonally for the money we'd paid to be there the facilities should've been better, the sink and shower flooded for every use. We used the towels to clean the mess instead of drying ourselves. There also seemed to be a lack of communication among the staff for our booking but admittedly it was the holiday season and they were at a high occupancy rate.

Ưu điểm: Location. The hotel was at walking distance to many tourists attractions as well as to best restaurants in town. Nice view of Chapultepec park. The concierge team was very helpful

Khuyết điểm: Windows need to be clean so that guests can enjoy the beautiful view of the park

Ưu điểm: Rooms clean, big. Staff were excellent

Ưu điểm: The hotel staff was great. They truly seemed to care and I loved how secure and safe I felt. The hotel is in a great location and I truly loved my time there.

Ưu điểm: Staff really try to speak english and is helpful. The best was my morning 10 Km run at 6h30 with 2 staff members ( one is head of Security). These guys are fantastic. This idea should be adopted by other Hyatt hotels.

Khuyết điểm: Staff always ask for tips. Place to hang clothes is ridiculous for that level of hotel.

Ưu điểm: Everything was perfect, the was fantastic ( just renovated) and the breakfast was wonderful

Khuyết điểm: Some streets around the hotel are under construction

Ưu điểm: Location

Khuyết điểm: Services

Ưu điểm: service

Ưu điểm: The hotel is impressive and has all you need for a comfortable business stay. The rooms are spacious and spotlessly clean and the bathroom is very nice with a bath tub too. The Gym is well equipped and the outdoor pool is a nice touch - it is heated too. Would recommend this hotel to a friend.

Khuyết điểm: Across the street a mall and restaurants

Ưu điểm: Breakfast was delicious and at a very good price.

Khuyết điểm: Water in bathroom wasn't hot enough

Ưu điểm: Good Marriott hotel with friendly and helpful staff and two nice restaurants (Mexican/international and Italian). My room (junior suite) was very quiet and had everything I needed including free drinking water. The lounge is very comfortable and offers a good selection of drinks and food.

Khuyết điểm: The room was a little dark (only one small window) - nothing to worry about. It would have been nice to be able to prepare some tea in the room and to provide the Nespresso capsules free of charge.

Ưu điểm: Excellent, modern room, great quality of bed and shower. No noise from adjacent rooms. Great gym, nice big pool, both at the top floor with a magnificent view.

Khuyết điểm: This location is convenient if you need to be in the Santa Fe business area itself, otherwise far from anything, roads to downtown (Polanco, etc) typically congested, takes on average 30 min. What I particularly didn't like were the works (hammering, boring) that were going on one night until 3 am. Staff argued it was not in the hotel but in the same building, yet it sounded very close on one of the floors above me (I was on floor 7). What also does not work yet is to 'prereserve' a taxi, because when I wanted to leave at the agreed departure time, nobody remembered, taxi still had to be ordered, and I was 'accused' of not yet having signed a document regarding the taxi billing on my room, whereas I had 45 min before. I remained relaxed about it, but this accusation was actually quite bad, this just shouldn't happen in a Hilton.

Ưu điểm: The hotel was clean and a great location.

Khuyết điểm: I hosted an event at the hotel for 80 participants. During the event, I hired drinks services. The drinks were not what we expected. We were told that they were going to setup a bar in the conference room, and that did not happend. Also, we told them to set up at 5pm, and they did not show up until 5:20. The majority of the guest left and we weren´t able to have the drinks reception.

Ưu điểm: Breakfast buffet was fresh and plentiful. Good options. Staff was great and helpful. Location was safe although fairly remote and corporate park like with not much culture in the near vicinity. Supermarket and some eateries close.

Ưu điểm: It has very good amenities and the room and the bathroom are very clean

Khuyết điểm: The tv I mean not the tv but it has very Poot quality, you don’t even have the info or menu button

Ưu điểm: I ordered room service twice and both tines there were problems. The order was wrong or incomplete and they had to return to change it meaning the food was cold and the meal interrupted.

Khuyết điểm: The room was dark as half of the window was obscured by a stud wall. The bathroom did not have hooks for the hand towels and the hooks for the bath towels were on the opposite side of the bathroom to the shower.

Ưu điểm: I really enjoyed my stay. I felt care for on all levels. I will for sure return.

Khuyết điểm: Clean, spacious and great location...walking distance to La Parque Mexicana...great restaurants...

Ưu điểm: I love the looby, the kisdness people work there and the exelent ubication.

Khuyết điểm: Realy nothing

Ưu điểm: Excellent service, great location with a mall directly below the hotel. Clean, hip. I would come back here again anytime.

Khuyết điểm: The square toilet seats don’t fit right to my seat.

Ưu điểm: Everything ,staff ,room ,location .they're all great

Khuyết điểm: My ONLY complain is that the AC and the room fridge wouldn't get that cold .other then that ,the hotel is amazing

Ưu điểm: The view is amazing, the tranquility is a super plus. You can’t listen to Mexico City’s hustle. Very simple de decoration but big rooms compared to many other hotels.

Khuyết điểm: There were some details, the speakers did not worked in the bathroom and suddenly an alarm started and it couldn’t be stop like for more than 20 min, so technology and devices in rooms need to be checked.

Ưu điểm: it was great