Hotel Zero 1

Good location

Rather disinterest staff, small room, only overhead light out, tissues empty, course towels

The location was good, and the kitchenette with microwave, crockery, sink etc was well set up. Breakfast was basic, but good quality: sufficient to start you off for the day. Close to the airport bus stop, but be warned: the cost is $8 and the bus only takes coins/ correct change. Also, the bus is not every 15 minutes as advised by staff... In latter parts of the night/ early morning, it is 1 per hour: Check the timetable at the bus stop.

The rooms are not at all sound proofed: the lifts were clearly audible (I was situated mid-way between the two), as were women laughing and joking in the room upstairs and doors slamming in the hallway. The decor is cheaply done: charcoal paint over bare concrete. While it is new now, in a year or two it will be showing marked wear and tear. It appears very dingy and dark. Shower cubicle was very narrow.

The room was nice, clean. The staff were friendly and helpful. Downtown location at an affordable price. The building looks very new; recently built.

Staff were a bit rude about checkout time, and seemed a bit unorganized. While it's a central location downtown, it's not the nicest area.

Good location, excellent helpful staff and reasonable rates. The room on the 12th floor had a fabulous view of Montreal

There was no chair in the room nor was there a bed light to read.

Location

It only has 1 elevator and we were put on the 12th floor, the first morning we stayed there we woke up with the elevator broken. We shopped for 6.5 hours, came back and it was still not fixed. We stayed 2 nights, and it was broken for the majority of the time and was still broken when we left. This served as an extreme inconvenience considering the floor we were on, and because of this reason I would not stay here again. Having to carry our luggage down 12 flights of stairs as we were checking out was a major annoyance!

Very clean hotel, unique industrial design (clean lines, basic), kitchen facilities, 24hr convenience store (for late night snacks and alcohol), and proximity to St. Catherines O. and Berri-UQAM.

There was no alarm clock in the room, and there should have been at least two chairs for people to sit in (instead of only one plastic chair at the desk). Also, better quality sheets (personal preference) and towels would be an excellent addition. Finally, a bit faster service at the front desk for check-in would be appreciated. Overall, a great hotel though!