Khách sạn ở Moscow (Matxcơva) nằm gần Solovetsky Stone

Ưu điểm: My husband and I were celebrating a special event and we were welcomed with the most amazing decorations in our room, together with delicious food, drink and a personalised note. We were blown away. A huge thank you to the staff who took the time to prepare our room and make our stay extra special.

Ưu điểm: + Bottle of prosecco at check in + Great swimming pool and spa area + Location

Khuyết điểm: + Poor breakfast + The room cleaning times were a bit casual, several days no clean up had happened when we returned at 4pm or later.

Ưu điểm: The whole experience

Khuyết điểm: WiFi

Ưu điểm: Amazing staff with good reception! Perfect size room. Good privacy.. totally it was an amazing experience with Ritz Carlton moscow!

Ưu điểm: Very clean and great staff

Khuyết điểm: Nothing

Khuyết điểm: The receptionists she was rude with me when i check in also she made a mistake when she used my card and the amount dedicated twice from my account and till now am waiting them to return my money

Ưu điểm: Great location,very clean

Khuyết điểm: Delay in room service

Ưu điểm: The room and location .

Khuyết điểm: The very high price

Ưu điểm: The management, the staff and the atmosphere was so rich and pleasant that really worthy to try staying on this hotel..

Khuyết điểm: I really didn't that I had not more time to stay with them!! Just make closet bigger

Ưu điểm: Everything except below

Khuyết điểm: 5 staff members needed to come into the room during the 18 hours we were there, 4 of them in the first 45 minutes

Ưu điểm: The pool, the location and the service

Khuyết điểm: The breakfast was poor; mostly very fatty hot options; little pork too which I had not expected.

Ưu điểm: Location, breakfast and friendly staff

Khuyết điểm: Nothing

Ưu điểm: The rooms where spacious and the staff were very friendly, especially the concierge and doorman. As there are no many pedestrian crossings in front of the hotel we had to take the underground and carry my 3months old stroller, and the doorman would always help us carry the stroller all the way to our destination.

Khuyết điểm: The only downside was the car parking area in front of the hotel as there is a long queue of taxi's who are waiting for customers, so if you have a private chauffeur chances are he might be stuck in the queue with them

Ưu điểm: Location

Ưu điểm: Elegant, high class hotel. Outstanding customer service. Amazing swimming & spa area. Few meters from Red Square. Super comfortable bed.

Khuyết điểm: I have booked Premier room category for recent weekend, to be precise 11th august. Very much disappointed. During the period of my absence in the evening time my personal items disappear from the room. I have informed the Reception desk about the loss. They told me to send email, but after 8hr even I haven’t received any answer and made them a call. With no apology, they said let me inform that we did not find anything. Given the price i have paid for the stay, which is the most expensive in the city in comparison with other similar level hotels nearby, I get this quality and service, very much corresponding to Hostel. I would not recommend this Hotel at all.

Khuyết điểm: The bed mattress wasn't comfortable that's the only negative thing

Ưu điểm: Overall the experience was fabulous

Khuyết điểm: NIL

Ưu điểm: Location

Khuyết điểm: Nothing

Ưu điểm: Everything

Khuyết điểm: NA

Ưu điểm: Excellent

Khuyết điểm: Nothing

Ưu điểm: Great breakfast, beautiful hotel, large rooms and a great central location

Khuyết điểm: Although I specifically asked for a cot, they didn’t prepare one and when I asked for it they told me that they had none left. There was a lot of confusion they brought an extra adult bed then had to take it away. They eventually found a cot before we had to go to bed.

Ưu điểm: good location, overall very happy but breakfast needs improvement

Ưu điểm: The staff were friendly, the interior of the room is very classy. Also the location of the hotel is perfect just few minutes walking to the red square and GUM.

Khuyết điểm: The hotel was out of baby cribs, they told us that we are on the waiting list. My baby is 18 months old it wasn't comfortable for her.

Ưu điểm: The location

Ưu điểm: Location and the bathroom

Khuyết điểm: Slow to respond and the air condition were not in the level of the hotel It’s was hot and there was very slow to respond to repair and the level of repair not on the level of the hotel .

Ưu điểm: The room was adorable , great location and very helpful staff .

Khuyết điểm: The air condition needs to be fixed "not cooling" in our three rooms .

Ưu điểm: Fast wifi Location Good Italian restaurant

Khuyết điểm: Air conditioning was quite warm, the hotel couldnt do anything about it. Iron (for garments) was not always available. Staff responding was a bit slow. Failure to provide shower gel everyday

Ưu điểm: good location & service

Khuyết điểm: nothing

Ưu điểm: Near to downtown

Khuyết điểm: The breakfast location very small

Ưu điểm: The staff at the hotel were nice

Khuyết điểm: The room is tired and needs to be updated

Ưu điểm: The staff greeted us nicely in English and explained the hotel's amenities. They told us to see them if we needed anything. We asked for directions and they were very helpful. They arranged transportation. For us to an outside market. They even had umbrellas we could borrow! On our last morning they opened the buffet early for us so we could eat before catching our plane! Anastasia was a wonderful restaurant manager who bent over backwards for us!

Ưu điểm: Great friendly and helpful staff. Always here to help and advise. Nikita was very helpful. It's a good location walking distance to the main attractions. Very convenient taxi service as well.

Ưu điểm: The staff were very attentive and made sure we knew about roadworks before our arrival.

Ưu điểm: Good breakfast but the egg stand was never manned. So out of 3 days I only has eggs one morning.

Khuyết điểm: Staff we very helpful

Ưu điểm: The bed was fantastic

Khuyết điểm: During check out the staff didn't know I paid for the stay the night before. Took some time to sort it out but not a big deal.

Ưu điểm: Awesome hotel in a nice place in Moscow for a cheap price

Ưu điểm: Rooms were clean and well maintained.

Khuyết điểm: The attitude and behaviors of the hotel staff created a huge disappointment for me and my wife. They were listening our demands with a deaf ear and were reluctant to assist us. Ahead of my arrival to Moscow I sent a message to the hotel through booking.com and asked if or not the hotel has airport transfer and what is the price. If not, i requested their guidance on how to reach the hotel from the airport as our arrival was deep at night and i was a bit concerned about the security issues. I have not received any response to my first message. Then a day after i sent a second message as a reminder and asked for their help. Again no reply came. It was the signal indicating that how poorly we will be handling at the subject facility but it was too late to cancel and find a new place. The road reaching to the facility (btw it is located in a dead end street and there is only one way to reach it) was blocked due to construction work during the dates we stayed however the hotel informed us on the blockage only a day after we checked-in. I had to walk more than 1 kilometer from the hotel deep at night with my wife both carrying our luggages. For a taxi from the hotel we did not even dare to ask for help from the front desk as we were pretty much convinced that we will not get any sufficient help from the crew. They were ignoring and unwilling to show their hospitality in general. It started right from the beginning and continued all through.

Ưu điểm: Clean, good service.

Khuyết điểm: Location, there is only one way to get it from embarkment and hard to access to stations Novokuznetskaya and Tretikovskaya

Ưu điểm: Good and experience staff

Khuyết điểm: No swimming pool

Ưu điểm: Beds are really confi. Amenities are also really nice. Restaurant is very good, ate the beef stroganoff and chicken Kiev and it was tasty. You can also order transfer to the airport. Service is very good. Would stay again at the crowne.

Khuyết điểm: Breakfast could change throughout the week. I stayed 5 nights and all days the breakfast was the same.

Ưu điểm: Excelent room, confortable and clean

Ưu điểm: good, clean, welcoming staff

Ưu điểm: Excellent locationn in the district Zamoskvorechie. Design. Standard double room was big and very comfortable. Staff is really friendly. It is easy to park a car right near the entrance.

Khuyết điểm: nothing

Ưu điểm: The wifi worked and the room and bed was comfortable , however room temperature was too hot.

Khuyết điểm: Staff were surley and didn't come accross as friendly ( reception staff )

Ưu điểm: extra very expensive

Ưu điểm: its location

Khuyết điểm: -

Ưu điểm: Very friendly staff, nice clean rooms. Perfect location close to the city center. Very comfortable and large bed.

Khuyết điểm: Little minus: 50% extra pay for early check in.

Ưu điểm: Room / Staff / Location /

Khuyết điểm: Bar / Restaurant could be improved

Ưu điểm: Staff was friendly and helpful (e.g printed boarding pass for me at desk)

Ưu điểm: Brand new hotel, western standard 4 star (rare for Moscow). Modern, clean, nice spa, nice position. I'm used to be in Moscow frequently and this was the best 4 star hotel I've been in.

Khuyết điểm: The hotel opened a few days before my check in, so restaurant did not open yet, services organization still in progress. I guess in a few all these will be ok.

Ưu điểm: hotel staff is excellent, location is also perfect, all things in rooms are brilliant new. 10 min away from Red Square. at the time ideally price/quality relation

Khuyết điểm: the breakfast was extra to pay and price was too high. we could easily go to any restuarant next to hotel and spent less. Sound isolation in the rooms could be better - we have heard all what happens on the floor.

Ưu điểm: REALLY good breakfast in their exec club - YES, they have caviar.

Khuyết điểm: Not sure, perhaps price for their cars?

Ưu điểm: Not really

Ưu điểm: great location clean room

Khuyết điểm: nothing

Ưu điểm: Excellent friendliness of staff

Khuyết điểm: Perhaps a bit more clean room

Ưu điểm: The location is great! Breakfast was very good! The room was clean. I won’t say everyone from the hotel stuff are super helpful and nice and friendly, but some were really nice & helpful.

Khuyết điểm: The stuff is very slow both on reception and during the breakfast. Always needed to ask to update with toiletries in the room etc. Our check-in was really strange, on the 30th of August the reception stuff was not friendly and smiley, our room was prepared for one person with toiletries and bottle of water. It was absolutely unexpected and disappointing from such level of the hotel. It’s a standard thing. But still some of the stuff was helpful, helped to print a boarding ticket (although it’s a normal thing in such hotels). The funny thing is if I speak English during my stay, it feels that the stuff is much nicer to you :D. However, I always speak Russian language when I am in Russia as I am original from Russia. But it’s a certain difference regarding the stuff.

Ưu điểm: We want to especially note that one if the concierges (Alexander) was especially helpful in recommending restaurants, answering our questions about logistics, and behaving like a trusted friend in a city where we didn’t speak the language. KUDOS TO ALEXANDER!!!

Khuyết điểm: Nothing - it was a very positive experience!

Ưu điểm: Everything was absolutly perfect: attentive staff, the room, breakfast, fitnessclub, location (walking distance from Kremlin). There is also an airon and an ironing desk in the room what is very important when you are on business trip.

Khuyết điểm: The Hotel is getting tired. Old generation of hotels yet not classical. Badly need a major renovation

Ưu điểm: Location and the facilities such as the gym and the swimming pool

Khuyết điểm: Facility

Ưu điểm: All was at good level, which you expect from Marriott

Khuyết điểm: Breakfast was rather boring

Ưu điểm: Decoration and location

Khuyết điểm: Nothing