Khách sạn ở Naples nằm gần sân bay Palazzo Pignatelli di Monteleone

Ưu điểm: The place is amazing really well decorated and the owners are incredibly kind and nice people. Don’t think twice on choose this place.

Ưu điểm: The decoration was really unique and had caracter. Really clean and if your looking for the experience to stay in old part of the city...it’s a good option! Very nice and helpful staff

Khuyết điểm: Nothing i disliked

Ưu điểm: Super place, hidden away just off bustling streets. Calm, tranquil and incrediblely quiet. Slept well in comfy beds, breakfasts delicious and plentiful, hosts friendly and helpful. Will definately return when in Naples again :)

Ưu điểm: Fantastic location. Very friendly staff. Clean and quirky. Just loved it. Will definitely come back. There are a lot of stairs to climb. But this was not a problem for us. Breakfast was varied and well worth the 5 euro

Ưu điểm: The location is amazing situated in the centre of the Historic District nearest one of the best Pizzerias (ll' President) and not too far from the ports, train station and the funicular. The property was kept to an immaculate standard and each room was well-designed and airconditioned, not to mention the property had an amazing balcony with lots of plants.

Khuyết điểm: I only wished that there were more comfortable chairs on the balcony, honestly, that is it.

Ưu điểm: The property was quiet yet well placed in the bustling Centro Storico. The private sun terrace, the aircon and the ensuite shower facilities were our saviour in mid 30s temperatures. The attention to detail in the property was great, things were well thought out.

Khuyết điểm: Can't think of anything.

Ưu điểm: Amazing old building. Beautifully decorated.

Khuyết điểm: Lots of stairs but we were expecting this as the owners are very clear about it.

Ưu điểm: Hotel was nice- Modern and up to date

Khuyết điểm: The neighborhood was terrible= Naples looked like it was rundown with crime from where this hotel was situated. The room was small and somehow, the shower opened directly to the bed. The lights in the room were on a sensor- so if you are showering and not moving, the lights shut off within 60 seconds. on my high standard, the hotel was essentially built to try and be a 5star, but failed to get there. the beds were terrible as well- 5 star hotel, i expect a queen or a king bed that is not a stiff European bed on a board. If you want a 5star luxury hotel, its not that. But it was nice.

Ưu điểm: Location. Very helpful staff.

Khuyết điểm: Strange design of the hotel interior - combination of the multiple large mirrors, glass walls and the polished black walls everywhere create so much reflections from the lighting fixtures and sunlight that it is overwhelming for the eyes and a little disorienting. Very complicated locations of multiple light switches illogically positioned to the point of frustration to find which switch controls what lamp. The staff leaves an instruction card with the map of all the switches every day after servicing the room - the sign that the management understands the problem for the guests. The breakfast area designed as a ship captain's bridge opens a beautiful view on the port and the Mount Vesuvius. The problem is that one can't eat the breakfast facing that view because the glaring shine of the rising sun unless one wears a welder's protective glasses.

Ưu điểm: Hotel was very nice, couldn’t fault the hotel or room itself.

Khuyết điểm: Location, Naples isn’t a nice location. Very poor area, lots of rubbish in the streets & very polluted

Ưu điểm: The Romeo is an upscale, eclectic hotel, near the waterfront in Naples. The service is generally excellent, and the rooftop pool is unusual and not to be missed. The rooms are high tech, perhaps too much so.

Khuyết điểm: The overnight shift at the front desk could use some retraining - indifference seems to be the primary attitude. Naples itself seems safe and is a vibrant city, but it sure is dirty and needs routine litter pick up and infrastructure maintenance.

Ưu điểm: The spa

Khuyết điểm: The massage was shorter than I paid for die to lack of employees

Ưu điểm: Room space Cleanness Stuff

Khuyết điểm: The air conditioner won’t work in winter so you have to keep the windows open unless there is rain or street noise then your will literally sweat. And there is no ironing allowed in the hotel if you want to iron your clothes you have to give for laundry

Ưu điểm: very well facility, just opposite to the wharf, good location

Ưu điểm: Every thing

Khuyết điểm: Nothing

Ưu điểm: Hotel was great.

Khuyết điểm: Restaurant was terrible and overpriced. Very disappointing last meal In Italy.

Ưu điểm: We’re just back home from Naples and we couldn’t be more pleased with our stay at the Renaissance Naples Hotel. The hospitality and level of service were outstanding and we will definitely recommend this hotel to our friends. I sincerely believe excellent service starts from the top and with the personal example by the hotel manager Mr Pasquale Noli. A well deserved 10/10! Saul and Olga

Khuyết điểm: Nothing that I can think of.

Ưu điểm: The rooms are clean, staff friendly and location is good.

Khuyết điểm: WiFi isn’t for free and bad quality. That is no good value for money in this class of hotel.

Khuyết điểm: Gym is not really in hotel and not available when needed. Hours on the facilities are not very convenient. Restaurant needs more options. Room was very small, compared to photos on website.

Ưu điểm: This is a great hotel in a good location for getting around the sights of Naples. They have a fantastic selection of food at breakfast and very attentive staff. The bar staff were excellent and remembered what each of us were drinking. We arrived on my partner's 50th birthday and having let the hotel know, we had a bottle of sparkling wine in the room on arrival. It was a lovely touch. One day the room was very warm and reception said that as it was winter, the cold air wasn't on, but they dealt with this very well by getting the housekeeping to leave the window open and providing a fan. Overall a very good hotel in a great central location.

Khuyết điểm: One thing that was a little disappointing was that the wifi isn't free. We paid for it one day and the signal wasn't very good so definitely something to improve on.

Ưu điểm: Beautiful breakfast terrace viewing sunrise over the Vezov

Ưu điểm: Bed was comfortable good location

Khuyết điểm: No air conditioning and told to open window. Room very hot. Breakfast disgraceful

Ưu điểm: Most staff were efficient and friendly. Hotel is very clean and the view from the breakfast area is wonderful.

Khuyết điểm: I booked a deluxe room but was told we got an upgrade to superior. I always thought a deluxe was better than a superior. The room was very small so I asked to be changed. The replacement room was bigger with a bigger bed but nothing special and the bathroom was very tight.

Ưu điểm: The gym was perfect

Khuyết điểm: We ordered a deluxe two persons room. But instead you gave us superior two person room. Nobody in the reception to help us, the reception was close.

Ưu điểm: The smell,the place the balcony,the wi-fi

Khuyết điểm: That you have to pay for clean towels?this is 4 stars?

Khuyết điểm: The room was not clean when I checked in. There was hair and toenail clippings on the floor. A quick vacuuming would have helped. Also I was not aware of any extra city tax, or that the check in desk would refuse to accept a credit card payment for it.

Ưu điểm: The rooms were spacious and the building was located next to a plaza with lots of cafes and directly next to a metro station making it convenient to get around town.

Khuyết điểm: The check-in process was not pleasant. We had to go to another location for check-in where they said there would be a complimentary shuttle to drive us to our building, but due to traffic the shuttle did not show up for over an hour. When we finally asked the staff where it was they said they had no idea when it would arrive. We understand that traffic can be an unanticipated issue, however, our displeasure was with the communication. We were originally told the shuttle would be 20 minutes and then never received an update as we waited over an hour. When we went up to the desk to ask they could not give an estimated time and said it should be here soon. Despite not communicating the shuttle status, they did make a point to get up from behind the desk to let us know the unlabeled waters in the fridge at the check in area cost one euro each after we had grabbed a few during our one hour wait for the shuttle (the staff had simply said "prego" when we asked them if we could grab a water originally). Our group was planning to go to the museum before closing, but had to cancel those plans when we ended up walking to our building. We were also charged twice initially although they refunded the second payment immediately after I reached out. Finally, we saw online there was a common space with tables and chairs that our group could meet up in, but it was not open during our stay.

Ưu điểm: Great location

Khuyết điểm: The amount of keys needed to access the place

Ưu điểm: The location was really good, easy to walk around and discover Naples. The rooms were also very nice and clean, with essential appliances inside.

Khuyết điểm: Overall, the stay was very nice, for the future would be good to also send the email about the location of check-in in English at the bottom, or to add this in the description on booking.com.

Khuyết điểm: A very poor quality of mattress

Ưu điểm: Nice simple room right in the middle of Piazza Dante. Location unbeatable, right by the tube and city.

Ưu điểm: The hotel was very fancy from a traditional perspective. The staff were polite and helpful. There were lots of complimentary toiletries (including conditioner, which seems rarer and rarer in hotels these days). There's a little spa area in the basement which was delightful - especially because I happened to get the whole place to myself when I went (note: it costs extra) The bed was incredibly comfy. I slept way more than I was planning to just because the bed was so nice.

Khuyết điểm: When it came to technology, I wasn't impressed. The Wifi, for example, was very inconsistent throughout the hotel. (For any nerds reading this - I was seeing around 8% packet loss from my room). Also, the room didn't have a smart TV, which other Italian hotels I've stayed in do have. The hotel felt a bit out of place in the area it's located in. A huge majestic building surrounded by shops selling cut-price kitchen equipment.

Ưu điểm: Common spaces were beautiful and location great. Restaurant was delicious for dinner.

Khuyết điểm: Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.

Ưu điểm: Modern, typical of a chain hotel. Dinner & breakfast nice. Staff helpful and obliging. Comfy bed, good quality linen & fluffy towels.

Khuyết điểm: Outside of hotel - whole road dug up and cordoned off so difficult to walk around. Had booked 2 superior twins, we requested a double in advance, hotel obliged but gave us a standard double and it was basic with a view over air con and roof. The twin we also booked was large and had a pleasant enough view at the front of the hotel. We booked this hotel specifically because it had a spa, appreciating that this was an additional charge we asked how we go about using it on a Sunday afternoon. We were told that the spa was closed but we could book it for the following day, we were checking out the following day. This was disappointing. Final point- Excellent shower but over the bath which filled to the shins with water in both rooms, so not a one off plumbing issue.

Ưu điểm: The hotel staff were lovely and the hotel very comfortable and convenient - good small gym and bar area outside too

Khuyết điểm: The hotel restaurant staff were slow and the menu not enough choice and overpriced

Ưu điểm: Good breakfast.

Khuyết điểm: Poor service, and the wifi did not work for 2 out of 4 days of stay.

Ưu điểm: Really stylish and authentic, very helpful staff, delicious breakfast, beautiful room

Khuyết điểm: A bit noisy due to constructions in front of the hotel and a youth club in a building just opposite the hotel

Ưu điểm: Rooms and the Palatial interior Courtyard

Khuyết điểm: Neighbor was a little rough but eclectic

Ưu điểm: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.

Khuyết điểm: Key cards did not work reliably for rooms

Ưu điểm: The Palazzo Caracciolo was the best part of my visit to Napoli. I have dreamed of visiting this part of the world for many years and without my stay at the Palazzo Caracciolo I think I would have been a little disappointed in my visit to Napoli. The Hotel was fantastic!!

Khuyết điểm: Weather

Ưu điểm: Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats

Khuyết điểm: The gym facilities are terrible for weightlifting. Good for cardio.