Khách sạn ở Nashville nằm gần sân bay Frist Center for the Visual Arts

Ưu điểm: The lobby had a weird smell

Ưu điểm: Location good Room comfortable

Khuyết điểm: The shower water was not warm enough and one could not control the temperature to get it hotter!

Ưu điểm: I usually shy away from the hotels that are located downtown for obvious money saving reasons. However, since it was valentines weekend, my boyfriend and I splurged. We had a concert at the Ryman and it took about 10 min to walk from the property to the auditorium (same to make it to the middle of Broadway). So, that was a major plus considering you pay to have your car parked by the property for a fee (per night) or have to find parking yourself off the property. Another positive was how quiet our room stayed even though the hotel is so close to Broadway. I never noticed the music or sounds of the strip. The property as a whole was squeaky clean and updated, the staff was very friendly and as helpful as possible, check in and out was seamless (they even let us check in early), and I would for sure stay here again.

Ưu điểm: The hotel itself is gorgeous. Our room was beautiful and so spacious. The location was perfect for walking to all of the Nashville night life.

Khuyết điểm: When we were ready to check out, we gave our ticket to the valet for him to bring us our vehicle and we were told our vehicle would be brought to us within 5-7 minutes. Twenty-five minutes later, we were still waiting on our vehicle. Not happy

Ưu điểm: Very nice staff , restaurant were great

Ưu điểm: Location was the best part of this hotel.

Khuyết điểm: 1. Had to wait 30 min past check in time to get room. 2. Bed and mattress were old and worn out. 3. Robes were dry rotted. 4. There was mold on the bathroom vent.

Ưu điểm: Cleanliness and location.

Khuyết điểm: The staff at the check in counter could be a little more friendly and welcoming. All other staff was great!

Ưu điểm: Location

Khuyết điểm: In bathroom a tub as well as a shower

Ưu điểm: Did like proximity to broadway in nashville, but that was it!

Khuyết điểm: When we pulled up, we did NOT ask for valet or pull into valet line, got out to check in, and a valet guy runs up to us yelling that we have to give him our keys. Told him we didn’t want valet or our vehicle moved yet as our luggage was still in there. We checked in, which only took maybe 5 min and we walked out in 30 degree weather with our vehicle pulling off, took us over 20 min standing in the cold to try to get it back. Asked to be put in a quiet room upper floor, we were on an upper floor but our windows faced the firehouse!!! Sirens at least one an hour through the day and night! Beds made you roll to the center. Door to the shower didn’t shut tight so it flooded the floor. At breakfast we were told it would only be a 35-40 min wait, was about an hour and 10 min. Booked a couples massage, showed up and they said they didn’t have it booked as a couples massage but we could get a massage at the same time in different rooms, my husband did not want to do this so he wanted to cancel but they wanted to charge him a fee for canceling then even though it was their fault it was booked wrong, after having to argue with them they finally dropped the charges. There was no where to get a late night snack (candy bar and a coke)or drink without going to the bar or rooms service. (Just wanted a small gift shop I guess to be open passed 9). We ended up checking out a day early we were so frustrated. When checking out wasn’t asked how our stay was, was just told since we booked through a 3rd party we would still have to pay for the extra night! Not even can we do anything to make your stay better, for this kind of price I would of thought customer service would have been top notch... not the case at all!!!

Khuyết điểm: I booked a Deluxe King room and when I arrived I was given a double queen room. I called guest services from the room. They said there was nothing they could do. I went to the front desk where they are planned that they had overbooked the hotel. When we went to check out, I asked if the room rate reflected a double queen instead of the Deluxe King we originally booked. They said they cannot change the price of the room. Highly frustrating experience when you book at a nice hotel to try and avoid these types of unprofessional and shortcoming situations.

Ưu điểm: The quick and easy checkin was great! The Kitchen Notes restaurant was fantastic. Food and service were outstanding. We had the breakfast buffet both days with made to order omelettes. We had dinner as well. I highly recommend the shrimp and grits.

Ưu điểm: Beautiful

Khuyết điểm: Cost of parking was outrageous.

Ưu điểm: Great room, friendly staff, really great location.

Ưu điểm: Easy location

Khuyết điểm: Not many amenities and there was a lot of street noise

Ưu điểm: The staff and the room and the room view was amazing. They made here Birthday everything we wanted it to be and more the greatly exceeded our expectations. Would recommend to everyone.

Khuyết điểm: No coffee maker in the room had to get dressed and go downstairs

Ưu điểm: The staff is awesome and it's a very convenient location

Khuyết điểm: You get a lot of street noise and there aren't a lot of amenities

Ưu điểm: Room was clean. Bed was comfortable

Khuyết điểm: No ice machine, no coffee machine, location was directly downtown & could hear noise from the street. Room was not cleaned one day-was told they have until 3pm to clean & then turndown was at 5pm. Was not asked at checkout how our stay was.

Ưu điểm: Loved everything about it from the roof top bar to the coffee shop !

Ưu điểm: Service was amazing and what a great location. Loved the huge shower and the Marshall amp wireless music player.

Ưu điểm: Fantastic, even smelled brand new. Staff, rooms, and location all exceeded my expectations.

Khuyết điểm: Build more Thompson Hotels!

Ưu điểm: Service was great throughout the hotel - from the front doors to the rooftop bar. Rooms were often cleaned twice daily. Location was perfect.

Khuyết điểm: Not much storage in the rooms. Some exterior noise was a bit loud in rooms, but nothing too bad.

Ưu điểm: Everything was excellent!

Khuyết điểm: Nothing

Ưu điểm: A great choice if you would like to be near to but not amongst the nightlife of Broadway. Excellent rooftop bar. Usual Thompson quality throughout. Interesting shops near at hand.

Ưu điểm: rooftop bar nice location

Khuyết điểm: no coffee in room no pay per view no electronic checkout needs better lighting

Ưu điểm: The location to everything

Khuyết điểm: We had to wait to check in.

Ưu điểm: Location was great. Close to everything but still far enough away to be quiet.

Khuyết điểm: The mattress was a little bit hard

Ưu điểm: Location within walking distance to Broadway, the waterfront and Printer's Alley.

Khuyết điểm: Very strange set up. Our room shared a locked alcove with another room. It required us to open 2 heavy locked doors to enter. Also, the alcove echoed so it was very loud when the other room opened/closed either of their heavy doors.

Ưu điểm: Location and cleanliness

Khuyết điểm: Price

Ưu điểm: The breakfast was amazing and very delicious. The staff also are friendly and cooperation.

Khuyết điểm: Everything was brilliant

Ưu điểm: Location

Khuyết điểm: Not very clean

Ưu điểm: Staff was very nice and helpful. Beautiful and well maintained.

Khuyết điểm: Bathroom is large and has toilet in separate space, but there is no door on that space. The bathroom door is just a sliding barn door, which is beautiful but it does not muffle ANY sound. Very awkward if you are staying with someone and have to use toilet

Ưu điểm: Location

Khuyết điểm: Way over priced for what you get

Ưu điểm: I loved the design.

Khuyết điểm: The value for the cost. I am a discoversit and I am very loyal to Hyatt and wish I would have gotten some sort of perk for the price. Not even a free water.

Khuyết điểm: No door on bathroom

Ưu điểm: Every employee I had the privilege of talking to was extremely nice.

Khuyết điểm: No

Ưu điểm: Easy to navigate

Khuyết điểm: Rooms were very small

Ưu điểm: Great music in the lounge. Most of the staff was very helpful.

Khuyết điểm: Hotel was without hot water for almost a full day. Very inconvenient. Complementary coffee wasn’t available each morning. One bar tender was kurt. She was the only server in our entire Nashville experience who was not helpful and slightly rude.

Ưu điểm: Completely stocked mini bar, and plenty of local snacks (at very fair prices). The staff is outstanding and the hotel bar is terrific. Great location, just outside of downtown.

Khuyết điểm: Very nice quality hotel, definitely meets the requirements of a 4 star boutique.

Ưu điểm: THIS WAS BY FAR THE BEST HOTEL WE HAVE STAYED IN.THE PRICE WAS AWESOME.THE GUY AT THE FRONT DESK WAS EXCEPTIONAL.WE WILL STAY AGAIN DEFINITELY.HUTTON HOTEL NASHVILLE IS THE BEST!

Ưu điểm: Simple yet sophisticated. The room was clean and the bed was comfortable.

Khuyết điểm: I would’ve given this property a 9 out of 10 because everything was what I’ve expected EXCEPT for one thing. My spouse and I have waited almost 5 hours to get checked in that day. We booked a reservation ahead of time and when we got there, many people were upset about the miscommunication that happened between the staff and the system operators. Everyone was waiting. HOWEVER, the front desk gave us a nice $50 credit for the bar. He was really apologetic and very helpful. It was okay at first but there was a puddle on the floor and my friend’s belongings got wet. Also, my wife and my friend have told me that one of the bartenders was rude towards them. The food and drinks were great though!

Ưu điểm: Beautiful property - great staff. Would definitely stay again.

Ưu điểm: Great music venue attached to hotel, great bar and pinball.

Ưu điểm: Staff was extremely helpful. Valets were quick with retrieving vehicles.

Khuyết điểm: Parking was ridiculously pricey. $42 per day for valet or $37 every time you left the garage if you self-parked.

Khuyết điểm: Check in was at 4 and they did not have a room ready until 7 PM no apologies.

Ưu điểm: Liked Everything about the stay. Everyone was very helpful and polite made My wife and I a great Valentines date night....Would definitely stay again great location.

Khuyết điểm: Having to pay 40 dallors for 1night stay for self parking..

Ưu điểm: Clean and cozy. Many on site amenities.

Khuyết điểm: All parking was paid. Either self park by the hour or valet for the day. We chose the valet option so we could come and go as we pleased, but would have self parked if it was free.

Khuyết điểm: Yes they had changed their policy and now charged you for self parking. I ended up paying $40.42 for overnight parking. I loved this hotel because of location and not being charged for parking. I will not stay there again and I usually stayed there twice

Ưu điểm: Staff was SUPER accommodating and friendly. Provided a courtesy car for trips of 3 miles or less (which gets you almost everywhere).

Ưu điểm: Hotel was clean and beautiful local to all things in Nashville

Khuyết điểm: The shower head was too short and was not a Westin rain head.

Ưu điểm: I really love the lobby area--it's glorious and looks very fancy. We are upgraded to a corner room and it's awesome. We loved it!

Khuyết điểm: The room looks clean, but behind the tables there were a lot of rubbish from previous guests. It's probably not the cleaning people's fault as once a while they shall have some guys to move the tables and have them clean the back. Breakfast ends too early

Ưu điểm: Good location

Khuyết điểm: Parking overpriced

Ưu điểm: The room was very nicely decorated, the bed was very comfortable, and the large walk-in shower was a plus. This hotel is located about 2 blocks from Bridgestone arena and right by music row.

Khuyết điểm: Check-in was less than ideal. We booked our room 6 months in advance and when we checked in we were told the hotel was booked and they could not honor our King room and would need to put us in a double bed room. We did not want that option and wanted the King room that we reserved and paid for in advance. The staff made it seem like that was an inconvenience for them, but they did fix it thankfully. Also, there was only one towel in the room which I find odd.

Ưu điểm: The staff was nice. Good food.

Khuyết điểm: There was continuous construction noise all night long, and through out the day. It was VERY noisy!

Khuyết điểm: No movie rentals for the room Pillows were flat Not enough wash cloths

Ưu điểm: The bed is super comfortable and the room was very clean. Large roomy bathroom.

Khuyết điểm: The rooftop bar didn’t open until 4:00pm. It’s such a pretty space with a beautiful view and it would have been nice to have more access to that space.

Ưu điểm: Its pretty and in a good location

Ưu điểm: The view of Nashville

Khuyết điểm: I was supposed to have a kingsize bed and was given two queen beds.

Ưu điểm: The location is the heart of downtown and such a wonderful hotel with amazing views. We enjoyed a meal at the restaurant and it was very good and reasonable.

Khuyết điểm: Initially at check in there was an issue with being told that although it was after 4:00pm when we arrived that are room had a late check out at 5pm and then would need to be cleaned. The staff were able to make other arrangements.

Khuyết điểm: The only thing that didn't match the rating of the hotel was the towels. They weren't bad, they just didn't meet what I'd expect from a 4 star hotel.