The James New York- Soho

This hotel has an excellent location and benefits from modern design.

Due to a mistake by Booking . com my 16 yr old son had to sleep on the floor for our first two nights . No roll-away beds were available and none could be obtained . I specifically included that our party was a 3 and this information was not conveyed to the staff at The James so its was not their fault or responsibilty to correct. I was extremely disappointed by this fact. The hotel staff did provide a roll up bed when one became available but it shouldn't have come to this if Booking . com had provided all the information given by its guests to the administration staff at The James. I would advise any customer who is travelling as a party of 3 to contact the staff at The James directly to confirm that roll away beds are available

Excellent location, extremelly friendly and helpful staff, nice room, design details

Due to the recent opening of the hotel the restaurant and other common areas were not available for guests. Small living/social area