The Originals Boutique, Hôtel Le Seize, Nice Centre (Qualys-Hotel)

The location of the hotel was very good-within walking distance of the promenade, the shops , the beach, and the tram network. Justine, on the front desk, was very pleasant friendly and helpful during my stay-it helps that she speaks English for the guests from the UK , the USA and Australia. She is a great asset to this hotel. The pillows and the bed were comfortable. The kettle and fridge were extremely useful for drinks and snacks. The shower was in good working order-and the housekeeping staff worked hard to maintain standards in an old hotel. The air conditioning machine is very effective in hot weather-and also blows out hot air if you need it on a chilly evening in November. You just need to remember to be facing the system when you use the remote-or it does not get the message!

Some of the staff were welcoming and friendly, but equally some made no effort at all on the front desk to smile-or even give you eye contact when you said 'Bonjour' as you passed reception. There is work to be done on the customer service skills of several members of staff. If the staff are pleasant and polite-people will enjoy their stay more and be more inclined to go back there. It is also important to remember to knock before entering a guest's bedroom-instead of just barging in at 9.00am! This is not acceptable by anybody's standards! The lift was not easy to use-you have to put your shoulder against the inner doors of the lift to get them to open. This is tiring if you happen to use the lift several times a day. There should have been at least milk cartons offered with the tea and instant coffee-as not everybody drinks their tea and coffee black! I had to go out to Super-U, around the corner, in order to buy fresh milk, every other day. The carpets were stained and past their best-there is still quite a lot of renovation work to be done at this hotel. The double glazing needs replacing urgently-as their is a freezing cold draft across the room at night-as the windows in the room do not fit properly together.

Cozy hotel in historic center just near central promenade. Price was reasonable. Room was small but quite comfortable.