Khách sạn gần
Palazzo delle Esposizioni,
Rome

Ưu: Crew was alright, food okay, leg room acceptable. Good part, plane was so big that enable us to pick and choose where to sit.

Khuyết điểm: For instance be more careful with the luggage. They lost my luggage and don't know where it is.

Ưu: On time departure, good pricing. Excellent value

Khuyết điểm: Traffic on the take off strip made us sit in our seats for a long time, about an hour and I had my infant on my lap who had peed through his pants but I wasn’t allowed to go to the lavatory and change his diaper or clothes! Not just this but I also had a very important meeting to attend in Seoul for business and the flight delay made me late! Unacceptable

Khuyết điểm: got crushed here at airport. There was a lot of people here at 5am. No one was at the ticket counter and all check-ins were automated. So no staff available at ticket counter. The auto system didn’t recognize my passport with the ticket. Then I had to go to duty manager who was not helpful.

Ưu: On time! Great service.

Khuyết điểm: Only slight disappointment is they couldn’t arrange a limo because I was outside the two day window. They did have a limo waiting for me in the way back, when I didn’t need one!

Ưu: Seat is comfortable with lots of leg room. Clean plane.

Khuyết điểm: On a 14 hour flight, we got food right after take off and then nothing until 7 hours later. Bring snacks for long flights! Minimal movie and tv selection too

Ưu: Crew was nice and friendly. Food was good, got like 3-4 meals with our 13hr flight. On the flight back to LAX less crowded so I was able to change seats more leg room and arm rest

Khuyết điểm: Seats could have been more comfortable. Crowded on the way to Shanghai (layover) then to Tokyo. Double and Triple check for gate change because ours had no announcements

Ưu: Crew is wonderful .they do everything in business class to make you feel comfortable

Khuyết điểm: I will never fly China Eastern again. EVER !! I need to add an extra day or two onto our flight. We purchased business class flights so they are not cheap. In order for us to make a change they want $1700 each person, a total of $3400 to take the same flight two days later. The fee is the highest I have ever hear for the same flight class .. I will never ever use China Eastern again, they are taking advantage..I could actually buy a return ticket on another airline for cheaper than they want for a flight change.

Ưu: Crew was very attentive,

Khuyết điểm: Have all the food choice in the menu available. And add sudoku to the game

Khuyết điểm: Every thing is good

Ưu: Wifi !!!!

Khuyết điểm: Bigger seats

Ưu: Overall experience was good!

Khuyết điểm: Keep the good work up.

Ưu: Absolutely friendly Professional

Khuyết điểm: Nothing

Ưu: generally good overall for a 14 hour long flight

Khuyết điểm: legroom could always be better for me......but this was similar to most other airlines

Ưu: Yes comfortable flight

Khuyết điểm: Toilets to be checked for cleanliness more frequently.

Ưu: I didnt go because the name in ticket was for person i book for him last time and i couldnt change the name with my name