Khách sạn ở Playa de las Américas nằm gần sân bay Veronicas Strip

Ưu điểm: Location

Khuyết điểm: Facilities could have been better without having to pay extra and while some staff were excellent ie the coffee shop others were terrible ie reception on check out and the poolside bar.

Ưu điểm: Loved the Relaxation Of Hotel

Khuyết điểm: Reception could have explained few details of using restraunt and pool bar using key card but wasnt a major deal.

Ưu điểm: Good choices for breakfast

Khuyết điểm: We had booked a double bed but the mattress was extremely hard and uncomfortable

Ưu điểm: Excellent location, daily amusement program

Khuyết điểm: Food quality & variety could be better. Reception staff could be more friendly and welcoming. Besides that I experienced a rude and unprofessional behaviour of the restaurant entrance attendant (I disclose a name - Yurena, in case the hotel management takes customers feedback with attention).

Ưu điểm: The location is ok

Khuyết điểm: There privilege areas make you feel like 2nd class customers even though you paid alot for the room already

Ưu điểm: view from our window, pool area,breaktasts,late check out

Khuyết điểm: while staying at the hotel I had rent a car and couldn't park it by the hotel as they do not have space for their guests, spent 1.5h trying to find the empty parking spot. Also I believe that still water should be free for guests,especially when you spent lots of money buying cocktails and wine bottles but instead each time you ask for a glass of water,they charge you for a bottle ;)

Ưu điểm: Food was excellent for buffet breakfast and dinner. Chef was very aware and helpful with my husbands dietary requirements - coeliac . Sea views and closeness to ocean.

Khuyết điểm: Our room was a bit tired looking - think it’s due a refurb. Entertainment in evening was very loud in bedroom ... couldn’t escape it.although the flamenco act was very good.

Ưu điểm: The pools were nice and the staff was very friendly. It was also nice to have an all-inclusive option to avoid signing invoices to our room all week. We also enjoyed having 3 restaurant options on site. We appreciated that they could keep our two rooms close to one another.

Khuyết điểm: The wifi in the rooms did not work. I had to participate in calls for work and I had to come to the lobby and find a quiet corner in a hallway to do the call. The hotel also needed some basic maintenance to be done. Hallway carpet was old and dirty, doors need a new coat of paint, broken tiles in the bathrooms. For the prices we paid, I expected the hotel to be in better shape. The hotel also has some annoying policies. For example, to access the ping pong padels, we had to leave a 10 euro deposit. We were not carrying money due to the all-inclusive package. Also, they have you carry around this paper "passport" which includes your room number. This is not very smart because if someone finds this passport, they could easily take the keys and access your room. Finally, we paid extra for a sea view room, but we had to book 2 rooms since they do not have rooms for 4 people. While I paid extra for the sea view room, the other room that we had across the hall was also a sea view but with no charge.

Ưu điểm: Location

Khuyết điểm: Location good everything else a big disappointment staff are so rude room wasn’t even made up for us had someone else’s mess still in there along with soiled towels no coffee and tea facilities we’re in room when I asked for them I was shouted at and made to wait 40 mins and maid shouting at us when she brought them to the room cleaning is not very good toilet was allways dirty food was disgusting and cold def would not be visiting this hotel again not 4 star hotel

Ưu điểm: Loved the modern decor, cleanliness, comfy beds and pillows, super kind and friendly staff and overall atmosphere of the hotel. The rooms look exactly as in photos and the pool is great for swimming plus there’s plenty sunbeds for everyone! Also the gym has all you need to make your stay that little bit more active and burn all the calories you’re bound to consume in their restaurant buffet. I had a room on 7th floor which was great for views but since its just beneath the UP rooftop area it does come with some noise in the early morning when the staff prepares it for the day (plus the constant hum from the power generators). The area around the hotel feels very safe and its a 5 min Walk to the beach with plenty of food joints and shopping around. There’s a small supermarket just around the codner so you dont have to worry about the drinking water/tea supplies.

Khuyết điểm: Many of the standard hotel amenities like safe or fridge are payable extra at Vulcano, which at the rate of 120 a night felt a bit odd (bit like cheap airlines where we will soon pay for the air we breathe). Since the hotel is really lovely and has a bit of the higher end feel it came as a surprise.

Ưu điểm: Pool was fabulous , food was good , had my hair done she was really good

Khuyết điểm: Entertainment was for older people

Ưu điểm: Everything. Our room was at the 7 floor, we really liked modern design of the apartments and the hotel, really appreciated the availability of a modern and big (~50'') TV screen. We really liked the food: delicious, big choice. It was a pleasure to stay at this hotel.

Khuyết điểm: Had problems with WiFi connection near our room, that were not fully fixed after several complains. Sometimes in the evenings, the music at the nearest restaurants was to loud, so we had to close the windows.

Ưu điểm: very good location

Ưu điểm: Great hotel spotlessly clean staff exceptional

Khuyết điểm: Nothing

Ưu điểm: Great Location, staff very helpful and pleasant...room clean and modern... Pool area and pool delightful...

Ưu điểm: Food excellent, general hotel was very good, staff very helpful.

Khuyết điểm: Only disappointment was room facing walkway / street

Ưu điểm: Pool area was great and cleanliness was very impresive. Staff couldn't do enough for you

Khuyết điểm: Breakfast could have been better

Ưu điểm: Lovely facilities here, staff really helpful.

Khuyết điểm: Nothing to dislike.

Ưu điểm: The staff were excellent and very friendly and the cleanliness of the hotel was 100% couldn't falt the place at all

Khuyết điểm: There was only one issue for us and that was the uncomfortable and sqeeky beds!!!!

Ưu điểm: Perfect location for beaches, restaurants, shopping and local bus Spotlessly clean Very helpful and polite staff

Khuyết điểm: Coffee was awful and spoilt a good breakfast experience Creaky beds not the most comfortable

Ưu điểm: very good enjoyed it for the week we were there a nice selection and did not finish until 10.30

Ưu điểm: Stayed at this hotel many times, love the area ,staff and cleanliness. Great bus route of required.

Khuyết điểm: Over the years the Wi-Fi systems has never improved which isn't good as people are expecting this and it's costly. I know you are not a!ways wanting to watch tv , but it would be impossible these items are needing to be looked at in a big way.

Ưu điểm: It was a small friendly Hotel where the breakfast area was nice and quiet and the staff were lovely.

Khuyết điểm: Sadly the beds weren't to comfortable, they were very hard, as were the pillows.

Ưu điểm: Breakfast was great with a lot of diversity. rooms were clean and a great view on to the sea. Staff were friendly . Good location, close to beach. All in all, very good hotel!!!

Khuyết điểm: Very weak WiFi : At 6th floor , the wifi was so weak that neither me of my wife used it (it was practically not possible to use it). instead we used our own data network. And I reported that at our first days, but it was never fixed.

Ưu điểm: Stayed in January for hen do. Welcome drink on arrival was very welcomed by our party. :) Great location. Walkable to any main attractions. Rooms were good. Comfortable bed. We had sea view from the balcony. Breakfast was excellent. Fridge in the room was handy to keep drinks cool.

Khuyết điểm: No food available to buy in the hotel if you are only on bed and breakfast basis. Aircons didn't seem to work in any of our rooms so it was quite warm at night even in January and if you open the balcony it was quite noisy. Not sure if they were switched off deliberately because it was winter but we never asked.

Ưu điểm: The location, food ,staff & rooms .

Khuyết điểm: The smell if drains outside on some days was very strong

Ưu điểm: Location very near to the beach Staff excellent Breakfast delicious Sitting on the balcony, looking out very good

Khuyết điểm: Everything

Ưu điểm: We booked half-board and the food was excellent. Pool was heated. Lovely sea view. Friendly staff.

Khuyết điểm: Was an old hotel and looked a bit tired on the outside and around the pool area.

Ưu điểm: Everything was good. Breakfast was great with a lot of diversity. staff very friendly. good location. Rooms clean and a great view on sea.

Khuyết điểm: very weak Wifi.

Ưu điểm: Good food Very good entertainment Different program every day

Khuyết điểm: They charge you for safe box And mini bar to open you have to buy everything

Ưu điểm: Lovely food, nice room great location.

Khuyết điểm: Having paid for all inclusive was upset when I checked out at 12 midday and wasnt leaving until 4pm that my drinks would stop. I didn't arrive til 7pm on the Saturday so thought this was very unfair. Also was charged for 2 drinks when I was all inclusive as apparently I asked for a baileys and this wasnt included in my package but I was drinking what I thought was a baileys all weekend and wasnt charged any other time as they were giving me an Irish cream.

Ưu điểm: spectacular breakfast, amazing choice and plenty of everything. Just a recommendation, coffee quality was disappointing, but it was amply compensated with everything else.

Khuyết điểm: The pool are a little bit too crowdy

Ưu điểm: Room was realy spacious (bathroom also) and bed was huge! Pool area is super nice and perfekt for chilling in sunset. Staff was friendly and helpful. Breakfast very good. Thank you, we will definitely come again. Aleksandra & Igor

Ưu điểm: Great location. Spotlessly clean and good entertainment. Lovely pool area and great reception area too .

Khuyết điểm: Dining room food area long and narrow as columns made it very tight. Not a great selection for breakfast and hot water not very hot for the tea. Didn’t like that no cash accepted at pool side cafe or main bar so couldn’t even purchase an ice cream or cup of tea/coffee without it being charged to our room. Bedrooms could do with a refurbishment to bring it to 4 star.

Ưu điểm: Nice location and good food. People who are managing the baby club are good

Khuyết điểm: Standard room are old Paying the safe Paying the fridge (to have mini bar) Check the possibility to have late check out just the last day Concierge people are not so friendly.

Khuyết điểm: Hotel is nice and the food is plenty to choose from..very close to the beach my kids love it got a complementary sparkling wine on my bday

Ưu điểm: Breakfast room is very noisy but breakfast is fine, everything you need is available. Room on the pool site was renovated and very quiet to sleep, no noise at night.

Khuyết điểm: Very noisy and busy at breakfast.

Ưu điểm: We had the best time at this hotel!

Khuyết điểm: Would like if kids age was more than 12 so we could come back

Ưu điểm: Silly crossiants, bed perfect

Khuyết điểm: Having to go home

Ưu điểm: Room with pool view very good. Cleaning very good. Roof facilities very good.

Khuyết điểm: Reception staff not professional. Food not good. First comes first gets. I booked two rooms, it was taken from a card for four rooms. Not corrected when we left home.