Khách sạn ở Playa de las Américas

Ưu điểm: All good - recommend the Privilege upgrade

Ưu điểm: Food was incredible, really great selection, staff were so friendly and good fun

Khuyết điểm: Rude lady in the spa

Ưu điểm: The privilege sun bathing deck with a hot tub and bar for all inclusive

Khuyết điểm: Another stay at the conquistador what great service we booked a privilege room and was not disappointed. We look forward to going again next year.

Ưu điểm: Location by the seafront superb. Good selection at breakfast and long service hours so could eat early or late as desired. Cleanliness good throughout. Entertainment every evening if you want it although we went out in the evenings. Lovely big pool. Nice communal bar/lounge areas. Plenty of space and comfortable. lovely terrace above the pool looking out over the sea.

Khuyết điểm: This is a big multi floor hotel with four lifts. However, the wait for a lift was far too long most of the time. They were very slow. Breakfast was good but the lack of fresh coffee was disappointing. Only machine coffee with synthetic tasting sweet milk air con was acceptable but only just.

Ưu điểm: Staff who made up rooms were good

Khuyết điểm: Overpriced. Pool bar and food service slow not enough staff. Waited half an hour at pool bar restuarant and still no one came to take our order. Unacceptable so walked out. Breakfast staff arguing with one another and kicked tables. Bad attitude. Will not stay again.

Ưu điểm: The food selection and quality was very nice, the entertainment was great but very short, The small pool was very warm.

Khuyết điểm: The reception staff were very helpful , but certain members of the restaurant staff were very rude unfortunately and for the price I expected much better quality mattresses they were very hard and you could feel the springs on the kids beds, couldnt use kids inflatable rings or anything in any pools wasn't clearly stated before arrival.

Ưu điểm: Loved it all

Khuyết điểm: Nothing

Ưu điểm: all was good

Khuyết điểm: nothing

Ưu điểm: New fresh hotel. Friendly staff. Balcony-view. Pool size and area. Vegetarian offers at br.fast and dinner.

Khuyết điểm: Breakfast-coffe inconveniant. No coffee served at dinner. Where is the smoked salmon and the blue-cheese for breakfast? Slow elevators. Few and invisible pool-showers (gives unclean poolwater)

Ưu điểm: Staff very friendly Pool lifeguard Pedro excellent Receptionist Pia very helpful Waitress Rosa excellent

Khuyết điểm: Able bodied people occupying disabled places in Dining room

Khuyết điểm: I didn’t want couch in room but staff wouldn’t move it!

Ưu điểm: Experience was excellent staff and hotel excellent too....dinner buffet was better some nights than other nights

Khuyết điểm: No bathroom pack....showercaps, extra soaps, toothbrush etc.....

Ưu điểm: The buffet was amazing. Friendly staff (with the exception of the lifeguard) and very clean hotel.

Khuyết điểm: The Vulcano is a beautiful hotel, but it should be advertised for adults only, and not for families with children. All of the activities offered are aimed towards the older market, and I would say that at least 80% of guests are of retirement age. They advertise having 4 pools, but aside from a tiny paddling pool, which would be suitable for toddlers only, the remaining 3 pools which are hardly ever in use, are not particularly child friendly. Our 10 yr old was told by the lifeguard that he was not allowed to jump in the pool at any time, no inflatables are allowed, unless it's a specific swimming aid, and he wasn't allowed to use his snorkel. Basically, the pool is for swimming and nothing else. One suggestion would be that the Hotel has 1 of the 2 main pools for adults only, as for the entire week of our stay we only ever saw 1 person actually using the other pool. When we mentioned this to hotel staff, they sympathised, and suggested that we could use the facilities of their sister hotel down the road. We did check out the other hotel, which was very overcrowded, and of an inferior quality.

Ưu điểm: Great ,modern and spacious room Beautiful lobby area Kind staff Nice breakfast and dinner

Khuyết điểm: A slight smell of moisture in my room Matresses could be betteR Car Park place in the hotel would be really appreciated, if it existed!

Ưu điểm: A wonderful hotel with a peace atmosphere.

Ưu điểm: Good location, lovely refurbished hotel.

Khuyết điểm: Despite no reserving sunbed policy this happened earlier and earlier every day. Dress code in evening also appears to have slipped slightly.

Ưu điểm: Exceptionally clean, staff very friendly, location great overall superb stay

Khuyết điểm: The beds are extremely hard giving me a poor nights sleep

Ưu điểm: We didn't try the breakfast although it looked very good but the location was excellent for the beach, restaurants and bars

Khuyết điểm: Just an observation but the apt could have had an iron and ironing board included but didn't affect our holiday

Ưu điểm: very good enjoyed it for the week we were there a nice selection and did not finish until 10.30

Ưu điểm: Staff very friendly room was fab

Khuyết điểm: Nothing

Ưu điểm: Really good place! Comfortable room, clean bathroom. Extremely delicious and variable food

Ưu điểm: This place was a great find! We came as two friends for a sun/sea sort of holiday. The two bed studio apartments are great for 2 people, especially when we spent most days at the beach or pool. Room would be a squeeze for 3. Bathroom was spacious and clean. Kitchen has all the basics so we were able to cook in some nights. Rooms serviced 5 days a week and the place was always immaculate. The shared facilities are also immaculate and modern. Pool area and bar are great, cheap meals (but we didn’t eat there so can’t rate the quality). Staff were exceptionally helpful with all of of our questions and they gave good advice. The location is great, 5 mins from the beach and easily walkable to both las Américas and Los Cristianos beach’s/nightlife. We had a brilliant time and would definitely go back.

Ưu điểm: Peaceful and clean. Friendly and happy staff. The cleaning ladies were perfect. A very good place for those who appreciate 'lazy days' and who just want to rest and relax by the pool. There's a little walk and stairs to the beach. This is place to be when I go back to Tenerife.

Ưu điểm: Great apartment in good location. Pool excellent; shared facilities spotless, cleaned daily. Pool bar food great and very reasonably priced. Nice added extras bubbles on arrival, pool towels, sweets in reception, occasional fruit. Showers in gym great when leaving after 11.00 check out. Right next to bus stops good for getting around and to / from airport (no 40 bus, 3.25 Euros). Local to some OK bars, restaurants and shops. 10 minutes walk to nearest beach and Paz strip.

Khuyết điểm: Bathroom OK but could have done with a thorough scrub; tiles a bit grubby.

Ưu điểm: Helpful friendly staff. Room well kept and clean. Felt safe in local area.

Khuyết điểm: Nothing

Khuyết điểm: I booked the hotel for my friend and the price was 484 £. I paid and I got a confirmation. A week later the hotel contacted me and said that the payment didn't go through. So I tried again and again but nothing worked and then my friend tried her card and it worked but the price has changed and she was charged 533 £ now for a mistake from the hotel as it was confirmed for 484 £. We have send them everything (screenshots of the confirmation email with the price) but they do not answer anymore. Very disappointed.

Ưu điểm: Fantastic hotel, I was upgraded to a junior suite with fantastic views of the beach. Will definitely come back

Khuyết điểm: The food in the hotel is very average, did not enjoy much of it despite the large selection

Ưu điểm: Everything perfect

Khuyết điểm: Nothing

Ưu điểm: The staff were lovely and we were given a nice big room and balcony. Fans are provided in the room and it was nice and cool the perfect temperature. The beds were very comfortable and provided a good night sleep. Very clean both in the room and around the swimming pool. There is happy hour between 4-5pm and the breakfast is delicious. We travelled to the strip which is only a 5 minute cab journey and the cabs were only £5 a ride. Very reasonable price for the hotel and we had a happy stay.

Ưu điểm: Great location. Room was basic and clean. Reception staff friendly and helpful

Khuyết điểm: Bathroom floor half flooded when showering due to poor drainage

Ưu điểm: Fabulously clean, great accomodation, very helpful staff, lovely food.

Khuyết điểm: No complimentary tea or coffee in the rooms.

Ưu điểm: Lovely bright clean hotel in a good area. Close to shops and beach

Khuyết điểm: Staff were not at all friendly and at times quite rude. Bar staff in particular were extremely bad. Cleaning staff on the other hand were very pleasant and very thorough.

Ưu điểm: Great location and room size. Comfortable bed.

Khuyết điểm: Most of the staff were very friendly except for the manager in the restaurant. He was extremely rude. Another issue was that there is no tea, coffee and a kettle in the room and you cannot get tea or coffee with your dinner which is very upsetting. Another issue was that you had to pay for your pool towel per day per person and you also had to pay for your safe in your room per day. This is very unusual for a 4 star hotel.

Ưu điểm: Brilliant hotel, service good, food excellent! The shower was lovely. Room large and could get English Channels. Towels changed every day. Fantastic bar ordering set up entertainment every evening.

Khuyết điểm: Can only say the pillows were not comfy Only other fault was during a rain storm the ceiling in our room leaked.

Ưu điểm: The dishes were delicious and the food was warm and fresh. The staff was very friendly and helpful.

Ưu điểm: We booked independently and when we arrived the porter was very helpful.The reception staff were very good.Next time we will book direct , as all the reception staff speak good English. I will definitely use this hotel again.

Khuyết điểm: I can’t find anything I would change.We stayed for 4 nights and enjoyed everything. Prices for drinks were quite expensive. I think I might go All inclusive in future.

Ưu điểm: the room was good, the outsite area good, locstion great.

Khuyết điểm: The food was fine but so noicy and loud in the cafeteria, we just ate in a hurry. We never wanted to eat dinner there even though we had all inclusive, because it was just no fun at all. Not cosy or relaxing at all!

Ưu điểm: Pool area was excellent, great and very friendly staff and very good food

Khuyết điểm: Room was a bit small for 4 people (same room as for 2 persons)

Ưu điểm: We received a free upgrade to a one bedroom apartment for our stay. Big apartment with 2 bathroom each with a shower,, enormous balcony, all facilities like we were at home, ironing machine, hammock on the balcony, cutlery, glasses of all kinds, bigger fridge, microwave. Very very confortable bed with 2 usb charging ports on each side. The breakfast was also very good, pool was nice and big, gym all but ok. Cleaning everyday spotless.

Khuyết điểm: Bed sheets were smelling bad one day after they were changed, but they have changed them on request at 10 PM. The windows did not insulate enough the sound from outside but in the night there no traffic.

Ưu điểm: - Conveniently located between Las Americas and Los Cristianos - Good breakfast

Khuyết điểm: The hotel is 3 stars max. Quite an old building, above the door to the room there is a sort of jalousie window - noise, light, and smell of cigarettes from the corridor get inside the room. There is no extra door to the sleeping part, microwave in the kitchenette cannot be unplugged and shines into the eyes all night. Cleaners use chemicals that leave strong smell. There is a lot of mess, luggage room for instance is full of rubbish. Some members of personnel were helpful, but overall most didn’t try/or know anything. For example, there is a free bus to el corte ingles Santa Cruz which they said at the reception didn’t exist. Overall, better pay an Airbnb for €25 like in golf amarillo where there are tranquil villas.

Ưu điểm: Breakfast was delicious, many options. Staff really relaxed, room had beautiful furniture, everything clean. We loved the gift wine, really good one.

Ưu điểm: The location was perfect right near the safari centre where there is a great buzz. The hotel itself is very modern and the room is very clean. We got upgraded which was a lovely surprise. We had a corner suite that overlooked the sea and it was very spacious. The pool area was lovely and there was always seats available when we went in September. The buffet food was nice and there was a good variety.

Ưu điểm: Comfortable bed and nice suite.

Khuyết điểm: The breakfast wasn’t very good and facilities in our room such as the air conditioning and television were temperamental at times.

Ưu điểm: Hotel is in peaceful area so you won’t hear drunk people. It is 5 min walk from ocean that’s why the price is a bit lower than hotels with direct access. Be careful at the beach because we heard many people got their backs stolen. Hotel main lobby is spacious, clean and have modern design. They have one area where food is served - breakfast lunch dinner , and that area is also nicely decorated and clean. I think all rooms have small kitchen so if you are not all inclusive , you can store your food . The supermarket is 2min away. We had all inclusive and we were happy about it because around the area the food was more British public oriented. For proper sea food you would need to explore a bit further. The staff - was friendly and worked fast so tables were always clean. Food - was okay, it wasn’t mountains of it but I think it is a waste. Food was always nicely presented and there was chef who can cook fish , meat in front of you ( just sometimes you need to be lucky to catch him standing there as he wasn’t present from opening to closing restaurant) Cocktails- if you are all inclusive you can get all cocktails made from local alcohol, if you want to get something specific - from the brand , you would need to pay ( with 20% discount ) . If you are half board or no food , cocktails are ok price (4-6e ) but they won’t be strong so for evening better go outside and have a nice good cocktail. There is a nice table with wine, sangria and sodas which you can use all day long ( all inclusive ) Pool- it is ok size for cooling down , you can bring your own mattress and no one will say anything about it . In general Tenerife is not expensive island, so if you want good weather and very peaceful surroundings then go for it. If I go next time , I think I would take bigger hotel because this one was tooo calm for my liking

Khuyết điểm: There was no music during the day at the pool, so people played on their phones. For evening there was little entertainment so like mentioned it is very calm place For food - you can eat nicely but don’t expect big variety. Breakfast are always the same , lunch and dinner are better but you won’t get real Spanish dishes. Also, they use soooo much salt so sometimes I couldn’t eat meat. They close all inclusive at 11 in the evening , so after that you need to pay for your drinks .... but in the end the bar is open till 12 max .. so you won’t loose that much

Ưu điểm: In a great complex and a really good area.

Khuyết điểm: The shower needed cleaned and all the chairs in the balcony were broken. Think a toaster would be a good idea

Khuyết điểm: the shower was broken and very bed smell in the bathroom

Ưu điểm: The apartment was beautiful and really modern. Was immaculate n had everything we needed.

Khuyết điểm: How far you had to walk to pool but we didn't have very good weather so didn't bother us we just used the back gate which was at bottom of steps and walked round that way :)

Ưu điểm: I liked the surroundings , but the apartment itself was very poor with a lot of things broken and hadn’t been repaired

Khuyết điểm: The apartment was very poor and the host was very rude

Ưu điểm: Air conditioning in the bedroom

Khuyết điểm: The sofa bed was so uncomfortable.

Ưu điểm: The sea view from the room was excellent. The staff was polite and typical. The room is very clean. The location is perfect. Very close to the sea and to the center.

Khuyết điểm: The room has two huge beds and they cover a big space of the room where something else could be placed. And the pillows aren't comfortable. Moreover there isn't coffee or tea.

Ưu điểm: Nice pool area and nice staff.

Khuyết điểm: Staff started to remove the breakfast 20 min before breakfast officially was over and almost nothing was available at ten, not even coffee. The room was 'tired' and could do with paint and minor fixes. We were in a room with a sleeping sofa and a bed in separate areas. It was not possible to close the door in the room where the bed was since the bed stopped the door. Weird. AC was very inefficient and became very loud at day 3 on highest setting. Did not bother to complain though since it was discovered late at night and by then all the English speaking staff were simply gone for the day. Food terrible.

Khuyết điểm: Room could have done with a refurb

Ưu điểm: Loved the bed so comfortable. The room was kept so clean. We

Khuyết điểm: We were over the entertainment section and it was very noisy.

Ưu điểm: The rooftop terrace adults only so quiet and peaceful and you have your own bar to help yourself up there!

Khuyết điểm: They didn’t have an iron haha!

Ưu điểm: Good location, friendly staff, relatively good breakfast.

Khuyết điểm: Wi-fi is not working properly, and what may become a real problem when you need it. The soundproofing from the corridor sounds should be better, you may wake up when drunk people are getting back to their rooms during the night.

Ưu điểm: Very easy to upgrade, only paid a cleaning charge. Forgot my shirt in the old room, only to find it washed and ironed in our new room!

Khuyết điểm: No air-conditioning, but it wasn't too hot in late October.

Ưu điểm: The location is the most important sellingpoint of the Aparthotel. It is located near the beach and restaurants and the centre of Los Christianos is within walking distance. The highway is close (but his will not bother you). The supermarket is close and has everything you need (closed on sundays). The apartment was very spacious and clean. The interior is a little dated and the couch was broken.

Khuyết điểm: The apartment has no airconditioning and since it does not cool down at night this is something to keep in mind. The road in front of the apartment was very busy and noisy. The couch was broken. We did not book the breakfast service so I cannot tell anything about it.

Ưu điểm: Great Location.

Khuyết điểm: The apartment was very clean but was badly needing a revamp. Equipment in kitchen was very poor as was the cutlery and crockery.

Ưu điểm: Clean accommodation. Pleasant helpful staff . You could always get a subbed

Khuyết điểm: Nothing . liked it all

Ưu điểm: The rooms are pretty modern for the price that you pay with good comfortable beds. The location is quite good allowing you easy access to both the beach, local bars and restaurants. The supermarket being so close is also a real bonus.

Khuyết điểm: In terms of the breakfast I feel that they could improve the hot food offerings. The bacon was fine but there was no proper sausages or anything like that which other bars were offering for reasonable prices. Also a minor annoyance was that the apartments ran out of pool towels twice during our stay. Seeing as not all beds were occupied they clearly need to buy some more.

Ưu điểm: Great view. Excelent location.

Ưu điểm: Location good.Staff friendly and helpful Apt very clean. Pool area very nice and area round pool bar lovely and bright

Khuyết điểm: No air-conditioning,no electric kettle water not staying hot in saucepan plus the metal round cooker and worktop gets very hot when cooker is on and one could easily get burned as one would not expect it to be hot,myself included

Ưu điểm: It was close to the beach.

Khuyết điểm: The cleaning lady threw my contact lenses in the trash. When I talked to the lady at the front desk, she wasn't interested. Nobody cared. So I had to buy other contacts. 80€ for the new ones.

Ưu điểm: It was very clean and the all inclusive was great pool area great and so where the staff definitely be back here again

Khuyết điểm: Nothing

Ưu điểm: I really liked the open views -of the sea towards La Gomera and mount Teide while relaxing at the pool.

Khuyết điểm: everything was as I expected.

Ưu điểm: Very Central

Khuyết điểm: Very uncomfortable beds and staff were not very hospitable a couple of them quite ignorant

Ưu điểm: Nice and clean! Good terase!

Khuyết điểm: Laoundnesa on the streets at night

Ưu điểm: The reception was great, we can manage anything quickly. The restaurant is good. Delicious and various choices. The room is clean. There is a show every evening, which is enjoyable fro all ages.

Khuyết điểm: It would be nice to include at least some simple drink into a half board. The spa was a bit disappointing, with little choices.

Ưu điểm: Buffet breakfast very good. Be down early to miss the traffic. Pool side bar, staff, menu were all top notch. The bar menu prices were reasonable. Transactions made through room card which saved the hassle of carrying cash poolside.

Khuyết điểm: Unaware of paying €2.50/day for safe. No minibar/fridge unless €25 was paid to access use.

Ưu điểm: We loved its location, so central and close to everything.

Khuyết điểm: Extra costs for the fridge and for the safe, on top of everything that we have already paid.

Ưu điểm: The room was nice and the pool area and the evening shows, but the food was really horrible, there is no kids park and pretty much no animations for the kids, only like some mini disco in the evening. The staff some are really nice, but this Spanish receptionist she is super annoying and really not nice. I had a nanny come to my room they didn’t want to le her in, they made a whole deal out of it. Even though I never had problem with this. And they didn’t help out with nothing, like can you offer me nanny agencies or anything, no we have nothing. Whatever. And the price was really high for the quality of the hotel, it’s clean and a good place but again the facilities okay and the food have to say again really grossssss, kids got sick from it and all. If I were to come back would take no food.

Khuyết điểm: As above

Ưu điểm: Everything actually. It was clean, modern, perfect location, polite and helpful staff, fabulous food, one of the best places I’ve stayed!

Ưu điểm: Renovated Rooms, Cleanliness, very efficient staff and location

Khuyết điểm: Pay for towels and indoor pool area

Ưu điểm: Close proximity to beach and shops etc. Staff where great

Khuyết điểm: The gym offering was a joke, The all inclusive cocktails where poor quality and there was construction / renovation work in the corner of pool area.

Ưu điểm: - Very Clean - Cleaners came every day - Location right in the middle of las americas with everything possibly needed on your doorstep. we’ve not got in a single taxi since we have been here with everything being in walking distance.

Khuyết điểm: - The Pool situation! There is no clear rules around the pool opening times. We were told 9.30 and went down to find it had been opened much earlier and all the beds had gone. In all the years of coming abroad I have never witnessed what i did which was people putting towels down at 10.30pm. We were mortified at first but soon realised, if you can beat them, join them and it genuinely was like a pool party down by the pool every night while we all claimed our sunbeds for fear of not getting one the next day. The lifeguard stacks a few each night and the leave the rest out. Our last night they had put barriers up saying pool closed. They really do need to have a more structured way of organising the sunbed situation as many of the sunbeds were left with towels on for full days and no one came to them which is really unfair. Also, all the kids were getting burns on their feet from the rough, grey slate tiles around the pool. Someone has made a serious error choosing those! We thought it was just us but as the week went by we realised more or less every child had these little bleeding blisters on their feet. You can tell it’s not just us with the amount of flip flops littered all around the pools as no one wants to venture with bare feet. - The food Thank god we didn’t come all inclusive! We did bed and breakfast (the didn’t have a self catering option). We went down on the first day to have a look what was on offer. We didn’t eat! Grey sausages, amongst many other horrible looking items. These were all confirmed by people we met who had eaten the breakfast. Luckily there are some really nice, cheap restaurants on the doorstep. For anyone who came here all inclusive I feel for you I really do!

Ưu điểm: Entertainment

Khuyết điểm: Food was average

Ưu điểm: Location was very central. Air con great. Walking distance to everything.

Khuyết điểm: I got food poisoning. Not 100% it’s was from hotel but a few others had it . Only had breakfast.

Ưu điểm: Great location, refurbished room, very clean, delicious food!