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|Khoảng cách đến trung tâm thành phố||2,3 km|
|Điểm đánh giá vị trí||9,2|
|Sân bay gần nhất||Cancun|
|Khoảng cách đến sân bay||52,4 km|
Phòng sang trọng
Phòng cao cấp
Phòng cổ điển
Phòng cao cấp
Điểm đánh giá của du khách
Thời điểm trong năm
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Hiển thị đánh giá có đề cập
Ổnthg 11 20196,0
The room and onsite Mexican restaurant were good
Other food options were disappointing. Advertised as an all inclusive resort however was not.
Tuyệt hảothg 11 201910,0
Fantastic location, fantastic service. Five wonderful restaurants and would highly recommend this hotel.
Tốtthg 10 20197,5
Staff was great except the front desk. They were not helpful when I tried to ask the about wedding planning.
The food was not very good except the restaurant Spices. All restaurants were booked when we arrived for every night we were going to be there. We had to take 9:30pm reservations or 5:30pm time slots.
Tuyệt hảothg 10 201910,0
Concierge, Michelle was very helpful, service in every restaurant was outstanding aswell as food. Pool service was great. All staff friendly and will go out of their way to help you with a smile. Fun activities and just overall fantastic resort
Unfortunately we arrived during a week that the a la carte breakfast was closed and 1 restaurant closed. But cannot be helped. We paid for a pool view room and the room we got given, couldnt see a single piece of water. The 2nd room after a change, we could see the shallow pools running through the resort but wasnt what we expected when we paid for a pool view.
Ổnthg 3 20195,0
The location of the property is great, close to the 5th Avenue which is the heart of Playa Del Carmen where you will find all the shops, bars and restaurants.
We were extremely disappointed with our stay at the hotel. 1/ Upon reaching we got held at the hotel entrance for 15 mins because they could not retrieve our reservation number from their files therefore they did not allow us to pass the gate and we had to wait in the taxi. After talking to the security officer we finally convinced him to let us in and solve the issue at the front desk. The person at the reservation desk could not find our booking despite showing her all the emails and confirmations we had with us and finally ended up giving us a reservation paper to fill with the credentials of others customers that she simply crossed and asked us to write on top, she did not even bother using a new reservation sheet... 2/ If you are planning to have full nights of sleep to recover then dont be too excited. We could never sleep before 2am and at some occasions past 4am and the corridors were extremely noisy with people walking,running, shouting, slamming doors and on several occasions chatting for hours in the alley. Despite complaining to the front desk and calling them at 2 occasions at 2am to raise the issue very little has been done and very short were our nights throughout the stay. 3/ When it comes to food, the buffet restaurant has very limited choices and the food was the same throughout the stay. Moreover, for dinner you have to book in advance in one of the 5 restaurants available on the property otherwise you will not be able to dine.Over our week stay we were only able to find a spot for dinner on the 1st night. Thereafter all the restaurants were fully booked or offering very late timings( past 10pm). For an all inclusive hotel I find it unacceptable that they provide their customers with so little choice of food on the buffets ( we spent a week in Cancun before that and the hotel’s buffet were incomparable) and moreover oblige them to book for dinner!!
Royal Hideaway Playacar All Inclusive - Adults only ở Playacar, Playa del Carmen, cách Khu mua sắm Quinta Avenida và Bãi biển chính Playa del Carmen5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Với khoản phụ phí nhỏ, khách có thể sử dụng xe đưa đón sân bay; ngoài ra còn có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
9,1 Tuyệt hảo
dựa trên 1.630 đánh giá
Nghỉ dưỡng/thể thao
Những điều cần biết
- Bầu không khí thân thiện
- Tòa nhà đẹp
- Dịch vụ thân thiện
- Tiện ích khách sạn tốt
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Đánh giá về Royal Hideaway Playacar - Adults only
Những thắng cảnh phổ biến nhất
- Playacar Golf Club 0,4 km
- Aviario Xaman Ha 1,4 km
- Yucatek Divers 2,2 km
- Calle Quinta Avenida 2,4 km
- Playa principal de Playa del Carmen 2,4 km
- Parque 28 de julio 2,6 km
Phương thức giao thông
|Playa Del Carmen||1,7 km|
|San Miguel de Cozumel||19,3 km|