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Khách sạn ở Playa del Carmen

Khách sạn ở Playa del Carmen

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Mùa thấp điểm tháng 9
Mùa cao điểm tháng 4
  Giá trung bình (đêm trong tuần): 5.014.741₫
  Giá trung bình (đêm cuối tuần): 3.825.007₫

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25%

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59%

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CN - Th 5

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Th 6 & Th 7

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Khách sạn tốt nhất ở Playa del Carmen

Hiển thị tất cả
Barceló Maya Tropical - Playa del Carmen - Phòng ngủ
1
9,7 Tuyệt hảo (8.806 đánh giá)
6.714.517₫+
Tổng quan Đánh giá
Barceló Maya Tropical - All Inclusive ở Xpu-Ha, cách Bãi biển Xpu-ha và Khám phá Cá heo5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có kế hoạch tổ chức sự kiện tại Xpu-Ha? nơi lưu trú này có khu vực tổ chức rộng 929 mét vuông, bao gồm khu hội nghị. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
8,8 Tuyệt hảo
Ưu điểm: Grounds were beautiful
Khuyết điểm: Room
5,1 Ổn
Khuyết điểm: Uncomfortable beds Horrible food Unfriendly staff
10,0 Tuyệt hảo
Ưu điểm: The attention given by staff!!!!
7,5 Tốt
Ưu điểm: It`s a very beautiful resort. lot to do.
Khuyết điểm: I thought the food at the buffet was average at best, could have been a lot better
7,7 Tốt
Ưu điểm: Staff was always cleaning
Khuyết điểm: Had a couple housekeeping issues, only have two choices for beer
9,3 Tuyệt hảo
Ưu điểm: Overall, my family and I had a great time
Khuyết điểm: I wasn't aware that you had to wear formal clothing to attend different restaurant.
10,0 Tuyệt hảo
Ưu điểm: Variety of food was awesome and so were the juices. We especially liked the restaurants. Service was great and lots of smiles. Very clean.
Khuyết điểm: Would like less oil used for cooking. Would like colder milk.
8,8 Tuyệt hảo
Ưu điểm: The restaurant buffet offers a lot of variety. Even though the cooking is on a large scale the food is still tasty. The "standard" room at Tropical was lovely - very big with a lot of storage space, quality furniture and a comfy bed. They clean every morning and stack up your fridge with beverages. The entire staff is very kind and helpful making you feel at ease all of the time. We were impressed by the cleaness of the facilities - it's a huge resort and it's good to know that they are constantly taking care of it, otherwise things would quickly start to go south. If you're looking for a few days of complete relaxation, just enjoying yourself by the sea and beach then Barcelo is the place to go.
Khuyết điểm: The biggest and more or less only downside was that you need to pay 20$ for the wifi per day.
Rosewood Mayakoba - Playa del Carmen - Toà nhà
2
9,7 Tuyệt hảo (2.506 đánh giá)
31.720.306₫+
Tổng quan Đánh giá
Tọa lạc ở Playa del Carmen, Rosewood Mayakoba trên bãi biển, cách Sân golf El Camaleon Mayakoba 4 phút lái xe và cách Khu mua sắm Quinta Avenida 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ xe limo/xe đưa đón hạng sang và dịch vụ nhận phòng cấp tốc. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: The Rosewood Mayakoba is quite possibly one of the finest resorts I’ve ever experienced around the world. The staff is hospitable and accommodating and the luxury, pampering experience can best be described as other-worldly. Each guest is treated like they are old friends of the staff and every detail is catered to hand and foot. There is no request that can be made and not achieved. I plan on visiting this location from this point forward for many years to come.
Khuyết điểm: Nothing, it was absolutely perfect
9,3 Tuyệt hảo
Ưu điểm: everything
Khuyết điểm: expensive
10,0 Tuyệt hảo
Ưu điểm: Everything excellent!
Khuyết điểm: Nothing
10,0 Tuyệt hảo
Ưu điểm: Everything. Everything was perfect and made my engagement perfect.
Khuyết điểm: Nothing... everything was perfect
10,0 Tuyệt hảo
Ưu điểm: Staff is genuinely happy to help.
9,3 Tuyệt hảo
Ưu điểm: The staff could not do enough for us, it was almost as if we did not ask for enough stuff to challenge them. Amazing experience.
10,0 Tuyệt hảo
Ưu điểm: Everything about this place is PERFECT! Every detail, every staff member, EVERYTHING! If I could give it 6 stars I would. This place is beyond amazing.
Khuyết điểm: Not 1 thing, it was PERFECT!
10,0 Tuyệt hảo
Khuyết điểm: We wish the food was less experimental, fusión, gourmet, and more tradicional.
10,0 Tuyệt hảo
Ưu điểm: An extraordinary hotel that is a master at making you feel special--no matter what your age. Because it's expensive, I was worried that it would be stiff and snobby...it was anything but. The hotel guests were almost as delightful as the hotel staff who I would have loved to take home with me. Vacations are for pampering yourself. This hotel has got that down to a science.
Khuyết điểm: My only complaint is that they quote a price but it actually ended up being 30-40% higher once you added all the fees in. Once you got used to it, it was okay though.
9,5 Tuyệt hảo
Ưu điểm: We were celebrating our honeymoon, our plan was to stay in Playa del Carmen (Rosewood) for 5 nights and then in Tulum for the next 5 nights. The Rosewood Mayakoba was so great we ended up leaving Tulum after the first night there and coming back to the Rosewood where we spent 9 night out of 10. The staff is genuinely happy to be there, everyone is so welcoming and helpful, you just don't want to leave this place. Truly felt like our home away from home.
Khuyết điểm: The tours were overpriced, we ended up booking tours directly without going through the hotel.
9,5 Tuyệt hảo
Ưu điểm: The staff was very friendly all of them
Khuyết điểm: Italian Restraunt music noisy
Grand Velas Riviera Maya - Playa del Carmen - Phòng ngủ
3
9,6 Tuyệt hảo (1.926 đánh giá)
18.777.496₫+
Tổng quan Đánh giá
Tọa lạc tại trung tâm Playa del Carmen, Grand Velas Riviera Maya - All Inclusive cách Sân golf El Camaleon Mayakoba và Sân Golf Grand Coral Riviera Maya 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ xe limo/xe đưa đón hạng sang và báo miễn phí ở sảnh. Có kế hoạch tổ chức sự kiện tại Playa del Carmen? khách sạn này có khu vực tổ chức rộng 8784 mét vuông, bao gồm trung tâm hội nghị. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
8,8 Tuyệt hảo
Ưu điểm: Restaurants and food in general were excellent. Staff was very friendly and made us feel valued and at home.
Khuyết điểm: A lot of sea weed in the ocean somewhat spoiled beach experience. The description of the services on booking.com and real offer did not match.
9,7 Tuyệt hảo
Khuyết điểm: The sargaso (algae) invading the beach and the ocean, Mosquitos .
9,5 Tuyệt hảo
Ưu điểm: Staff is extremely courteous and responsive! Spa was wonderful. Grounds are gorgeous.
Khuyết điểm: Give guests the ability to run jets/pumps on the plunge pools.
10,0 Tuyệt hảo
Ưu điểm: Everything! The place is gorgeous, the staff was amazingly kind and the location is just brilliant. The All-inclusive is awesome, from the mini bar and room service, to the absolutely delightful restaurants that you can visit and dwell on the million options the have for a meal/dinner.
Khuyết điểm: The beach was very Rocky and it had a lot of weed on the shore. It didn't had anything to do with the hotel, it's more of an environmental issue, however it do affects the experience a little bit.
9,5 Tuyệt hảo
Khuyết điểm: On a very minor point, We would like to have more Mexican influence in decor and feel of the Resort. It is an exceptional property. We had an amazing time, however we would have like to have heard Mexican music playing and not American "oldies". Overall an absolutely stunning Resort.
10,0 Tuyệt hảo
Ưu điểm: Beautiful surroundings, everything was excellent. Very clean and well maintained.
Khuyết điểm: None
10,0 Tuyệt hảo
Ưu điểm: You cannot help the overgrowth of seaweed where the sandbags use to counter beach erosion .
Khuyết điểm: Chili’s overly air conditioned restaurants
8,0 Tuyệt hảo
Ưu điểm: pool, food...
9,3 Tuyệt hảo
Ưu điểm: Staff is very friendly and well trained.
Khuyết điểm: Some rooms are a little far from the beach
9,5 Tuyệt hảo
Ưu điểm: This is the best hotel in Mexico, of course it is a bit expensive! The staff always willing to help and make it the best experience! The food is unbeatable I recommend the "Cocina de Autor" restaurant!
9,5 Tuyệt hảo
Ưu điểm: Grand Velas Riveria Maya has fantastic facilities all around, with gorgeous pools and the best beach area I've ever visited. The service was impeccable (shout-outs to Bayron in the Zen Grand; Jorge, Ana, and Omar at Chaka, & Dafne and Alexander at the beach, who each went above and beyond), and we felt pampered and at ease for the entirety of our stay. The only spa service we booked was the water ceremony, but it was amazing, and we would've gladly stayed twice as long as we did (about 2 hours) but for our dinner plans. The main reason we chose this resort over other all-inclusive options in PDC, Tulum, and Cancun was the food's reputation, and it was absolutely the right choice. Breakfasts at Chaka and lunches at Azul were amazing, and our dinners (2x Cocina de Autor, Piaf, and Sen Lin) were truly great, too. Next time we do all-inclusive, this place is a no-brainer. Taking everything into account, though, it will be difficult to visit any other property in the area, despite the fact that we love exploring areas outside of resorts and having dozens of dining and drinking options. The overall experience offered by Grand Velas is second-to-none, and we'll be looking forward to visiting again as soon as possible.
Khuyết điểm: The live music during dinners at Cocina de Autor, Sen Lin, and Piaf was pretty cheesy (think clarinets playing Sweet Child of Mine and harps playing the theme from Titanic). The quality of the food, service, and rest of the environs more than made up for it, but management should consider better live options (chill jazz would suffice) or curated playlists. For the money, I expected a slightly better beverage program. The liquor choices are very good, but having cocktail menus (and, preferably, different menus for different bars) at areas other than the beach service bar would be nice, and a tiki bar on the beach would be amazing. In the end, I sipped mostly straight tequila (all great stuff). So, some small areas for improvement, but we absolutely loved our stay overall.
8,8 Tuyệt hảo
Ưu điểm: Food was great. Room and accommodations fantastic .
Khuyết điểm: The ocean at the beach area was rocky and shallow. Need to wear water shoes to go in. Policy on no reserving pool chairs not followed by many guests
Banyan Tree Mayakoba - Playa del Carmen - Toà nhà
4
9,6 Tuyệt hảo (699 đánh giá)
20.027.784₫+
Tổng quan Đánh giá
Tọa lạc ở Playa del Carmen, Banyan Tree Mayakoba trên bãi biển, cách Sân golf El Camaleon Mayakoba và Sân Golf Grand Coral Riviera Maya 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Playa del Carmen? resort này có khu vực tổ chức rộng 522 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Friendly staff, well maintained hotel and nature
Khuyết điểm: Quite humid in the room especially for people travel from non-humid places. De-humidifier might be suggested.
8,8 Tuyệt hảo
Ưu điểm: Food was excellent (but pricey) and the serenity and natural surroundings were fabulous. The hotel partnered with an excellent travel agency, Maritur, who arranged our airport pickups and two excursions. We had a wonderful time.
Khuyết điểm: Time to do some light upgrades in the villa bathrooms. Some rust around tub fixtures, shower fixtures old, and shower layout allows water to puddle in the bathroom floor.
8,3 Tuyệt hảo
Ưu điểm: The food is excellent. The service exelent
10,0 Tuyệt hảo
Ưu điểm: The room was big, private and very clean. The food is exceptional, fresh and upscale. The staff is very attentive.
Khuyết điểm: If you can avoid their ‘meal plan’ (making it an all-inclusive), dining and drinks are much better when you are not on the meal plan.
10,0 Tuyệt hảo
Ưu điểm: Loved that everyone has their own private villa - I felt like I had the entire resort to myself . The staff was also super friendly
Khuyết điểm: The beach was gorgeous but the actual ocean wasn’t as crystal clear and blue as Cancun :/
10,0 Tuyệt hảo
Ưu điểm: The private pool is amazing
Khuyết điểm: Food is very expensive and not great
9,5 Tuyệt hảo
Ưu điểm: The spa was incredible. And the staff so lovely.
Khuyết điểm: Wish there had been a group yoga class each morning.
8,5 Tuyệt hảo
Ưu điểm: Great service
Khuyết điểm: It’s not as clean as an American would come to expect from a hotel...
9,3 Tuyệt hảo
Ưu điểm: Customer service in general
Khuyết điểm: Food and drink prices are really expensive
9,7 Tuyệt hảo
Ưu điểm: Great staff. Great rooms. Loved the bikes. Private pool and spa were awesome...
Khuyết điểm: Food is pricey. places to visit outside the resort are further away. Beach is small and has huge sand bars
10,0 Tuyệt hảo
Ưu điểm: Most beautiful hotel in the world
Khuyết điểm: Everything was perfect! Don’t have anything negative!
9,5 Tuyệt hảo
Ưu điểm: Extraordinary service at check-in by our resort host David, dining reservations by Denny, prompt cart pick up’s to beach, tennis, etc.; excellent choice of restaurants and menu - fantastic spread at breakfast buffet, wonderful amenities and service all around.
Khuyết điểm: We loved everything!
Iberostar Grand Paraiso - Playa del Carmen - Phòng ngủ
5
9,5 Tuyệt hảo (700 đánh giá)
12.363.973₫+
Tổng quan Đánh giá
Tọa lạc ở Playa del Carmen, Iberostar Grand Paraiso Adults Only - All Inclusive trên bãi biển, cách Bãi biển Maroma và Tres Rios Ecopark 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Khu vực phục vụ hội thảo, sự kiện tại nơi lưu trú này bao gồm trung tâm hội nghị và phòng họp. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: the people running the hotel, service, food and managemen. we had hoped the leisure restraunts wouled have had plain old fashiond american food without all the fancy add-ons . I realize pepole from all over the world come to the property, so the food was still excellent! The prime restruants were very good but when we checked in we were not told we should make reservations right away because they went fast and we had to keep eating at the buffet. we figered it out after 3 days and did eat at at the steak and lobeste once. but I feel that it was all-enclusive, meaning food too! The beverages were excellent! as well as the facility, and the staff was perfift!! See you naxt year!!!
Khuyết điểm: nothing
10,0 Tuyệt hảo
Ưu điểm: I love everything about the Grand! Specially, the staff are very friendly and caring in making sure that you have the best time during your stay at the Grand. I enjoyed every second of my stay and I will return in the near future.
8,2 Tuyệt hảo
Ưu điểm: Pool staff and bartenders were fantastic. All other staff were also top notch.
Khuyết điểm: Food was ok, room was warm, common areas were also warm
10,0 Tuyệt hảo
Ưu điểm: Great staff, beautiful grounds, excellent service
10,0 Tuyệt hảo
Ưu điểm: Entertainment staff is very good!
Khuyết điểm: Their top of the line resort needs a high end coffee shop, like they have at the next door property.
10,0 Tuyệt hảo
Ưu điểm: The service and staff were awesome as well as the facility.
Khuyết điểm: The sudden hot/cold temperature of the shower.
10,0 Tuyệt hảo
Ưu điểm: Every element of the property could not have been more perfect, but the staff stood out, they were genuinely friendly, gracious, and experts at their jobs. It was a treat spending time at this world-class resort!
10,0 Tuyệt hảo
Ưu điểm: Teater shows with drinks service Activities available ( biking, karaoke, etc..) Food - high quality and a lot lot of choice, cannot be unsatisfied Very beautiful hotel and design Bars, casinos, music, club etc...
Khuyết điểm: -The room service doesn't take your request seriousely. Every time they bring something different: For Espresso I got a normal coffee When asling for Grand breakfast, I got only the eggs and the juice - when we arrived they told us all the restaurants were fully booked except one for one dinner, but this is not fair, since you book for all inclusive option and you cannot reserve the restaurant. Finally they made the resevations happen, but I would prefer not complaining about this and having equal treatment as other guests who were able to get their dinner in the restaurants
10,0 Tuyệt hảo
Ưu điểm: Quiet resort, nice pools, great service and awesome food.
7,5 Tốt
Ưu điểm: Service very good
Khuyết điểm: Sea bathing not good. Pool entertainment too noisey. Expensive for single occupancy. Some evening shows not very tasteful.. Building maintenance work during my two weeks stay
Hotel Xcaret Casa Viento - Playa del Carmen - Toà nhà
6
9,5 Tuyệt hảo (689 đánh giá)
14.054.179₫+
Tổng quan Đánh giá
Tọa lạc tại Playa del Carmen, Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive cách Công viên chủ đề Xplor 5 phút lái xe và cách Công viên Giải trí Xcaret Eco 7 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Xe đưa đón sân bay phục vụ miễn phí 24 giờ.
10,0 Tuyệt hảo
Ưu điểm: Everything was a beautiful, delicious. Everyone was so friendly and so much detail to the place. The river lagoon was so much fun to play and swim. The place is big but it never felt crowded except at 9am breakfast buffet. The all inclusive fun is such an awesome feature. The cameras around the hotel and parks are so convenient, genius idea! I highly recommend this place, It doesnt disappoint. We will be back many times
Khuyết điểm: There was a dress code at all the restaurant and buffets after 6. Men have to have sleeves and only brown leather sandal or closed toe shoe that wasnt well known but not a bad thing, just made for a long walk back to the room. Make dinner reservations a week out. Wish pools stayed open til 10
10,0 Tuyệt hảo
Ưu điểm: the staff were amazing, knowledgeable and super friendly. The rooms were excellent. Large, comfortable, very modern, and so clean. The mini bar is included and stocked daily. Nice little turn down service and present on your bed every night. The food options were incredible!! The fact that 24hr room service is available and included in the price was really helpful especially when we got in late of an evening. The parks are really good fun. The busses and boat taxis were quick, cool and efficient. The excursions were fun and very interesting. Pick up was really easy and everything flowed really well making them very enjoyable. They really have thought of everything here to make your stay special. I would 100% recommend this resort and will be back in the future.
Khuyết điểm: The ATM at the hotel was out of order so we were unable to get cash out however there are ATMs at the parks and you can charge everything to your room so it wasn’t a massive problem.
10,0 Tuyệt hảo
Ưu điểm: Xcaret exceeded our expectations. We went on our honeymoon, as our first time going to an all-inclusive resort we were a bit worried it would be trashy - it was anything but! The staff were incredibly attentive, all the restaurants were delicious and the trips and parks well organised and fun. It's also beautiful to walk around and an army of staff are constantly working in various ways to ensure you're looked after. We couldn't recommend this place enough!
10,0 Tuyệt hảo
Ưu điểm: All the extras such as park access really made the stay fantastic.
Khuyết điểm: Really minor but room didn’t include a map, so took us a couple of days to figure out the restaurant situation.
9,1 Tuyệt hảo
Khuyết điểm: Staff still learning and a bit slow . Somethings not finished yet but overall magnificent
9,3 Tuyệt hảo
Ưu điểm: We would like to briefly summarize our days as follows: + the rest of the staff very friendly and helpful + good food + very nice hotel complex, much love for details + very nice rooms, modern and comfortable + very good fitness center
Khuyết điểm: - - Checking took one hour, (long queue) - the second room for our children was not ready yet and had to invest another 30 minutes later - very tedious! - Hotel room price was charged 2x our credit card - Lobby employees often unfriendly or did not have time - no instructions to the hotel, have no time - China-Restaurant was unfortunately always occupied
10,0 Tuyệt hảo
Ưu điểm: Everything was perfection !
Khuyết điểm: They wanted to make me buy the membership. Lady was an awful seller. I told her I didn’t want the membership and she kept insisting until I got really mad and had to leave. They sent Champaign to my room after....
10,0 Tuyệt hảo
Ưu điểm: Everything was ridiculously amazing would come back a thousand times
8,8 Tuyệt hảo
Ưu điểm: Staff are brilliant, they cant do enough for you. Probably one of the most enjoyable parts of holiday. Easy to get from and back to airport. They offer plenty to do during day for e.g. water parks, chichen itza excursion. Plenty of food and drink. Coffee and food carts throughout resort. Beauty and tranquility of resort amazing and although we didnt have children with us, it seemed like a great place for them with the swimming pools. Life guards were numerous in number. Great variety of restaurants. You feel safe.
Khuyết điểm: There was not much signage around hotel for e.g when you first arrive and want food, its hard to get your bearings. Theres no in-house entertainment at night that we knew of, unless you went to a restaurant for beer but this is of no use to those who dont drink much. Corridors could be very noisy at night in the AM but we never highlighted this with staff, as it was enough to wake you up but was usually over after a short while.
9,3 Tuyệt hảo
Ưu điểm: Although I am not the biggest fan of All Inclusive hotels, I was very positively impressed by the Hotel Xcaret. The location and hotel area are very nice and offer a wide choice of pools, restaurants and entertainment options. In addition, the quality of food and beverages at the bars and restaurants is excellent. The rooms are spacious and well designed, using local touches in the decoration and offering a lot of comfort and luxury.
10,0 Tuyệt hảo
Ưu điểm: How clean it is and the staff hospitality
Khuyết điểm: Nothing
Fairmont Mayakoba - Playa del Carmen - Toà nhà
7
9,4 Tuyệt hảo (1.853 đánh giá)
9.608.706₫+
Tổng quan Đánh giá
Tọa lạc ở Playa del Carmen, Fairmont Mayakoba trên bãi biển, cách Sân golf El Camaleon Mayakoba và Khu mua sắm Quinta Avenida 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng và dịch vụ xe limo/xe đưa đón hạng sang. Có kế hoạch tổ chức sự kiện tại Playa del Carmen? resort này có khu vực tổ chức rộng 3716 mét vuông, bao gồm trung tâm hội nghị. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
9,6 Tuyệt hảo
Ưu điểm: Access to bikes for all hotel guest was a great way to get around.
10,0 Tuyệt hảo
Ưu điểm: The property is large but just amazing. The waterways make this place very special. The staff are top notch. Toiletries are divine. Having water sup boards and kayaks add so much.
Khuyết điểm: Not enough bikes around.
Royal Service at Paradisus La Perla - Playa del Carmen - Phòng ngủ
8
9,4 Tuyệt hảo (246 đánh giá)
10.882.149₫+
Royal Service at Paradisus La Perla All Inclusive - Adults Only ở Luis Donaldo Colosio, Playa del Carmen, cách Khu mua sắm Quinta Avenida vài bước và cách Bãi biển Punta Esmeralda 6 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có kế hoạch tổ chức sự kiện tại Playa del Carmen? nơi lưu trú này có khu vực tổ chức rộng 2323 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
Iberostar Paraiso Lindo - Playa del Carmen - Phòng ngủ
9
9,3 Tuyệt hảo (3.763 đánh giá)
7.131.280₫+
Tổng quan Đánh giá
Tọa lạc ở Playa del Carmen, Iberostar Selection Paraiso Lindo All Inclusive gần sân bay, cách Bãi biển Maroma và Sân golf El Camaleon Mayakoba 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Khu vực phục vụ hội thảo, sự kiện tại nơi lưu trú này bao gồm trung tâm hội nghị và phòng họp. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: The grounds were beautiful, really loved the pools, I was like a little kid in the wave pool & lazy river, yay! The Food was great, everyone was friendly & Helpful, we even got a upgrade. Very clean & spacious room. Im coming back, oh yea the coatis were so cute and friendly I loved them.
Khuyết điểm: I loved everything
10,0 Tuyệt hảo
Ưu điểm: It’s beautiful, clean, and they continue to improve. Plus the food was outstanding!
8,0 Tuyệt hảo
Ưu điểm: resort & property was extremely clean & beautifull. Suite was very nice. Staff very nice & helpful.
Khuyết điểm: Very confusing. Reservations were required even if restaurant empty. Buffet was good. Our biggest disappointment was the food in the restaurants! Very substandard. The french was the worst(we went straight to buffet). The next biggest disappointment was having only on choice in beer. My wife & I are not big drinkers but like a beer before dinner. She does not like XX! Also no diet or sugar free drinks. No guest guide in room. These mat seem like small things, but when spending over $500 per night, they are important enough to us to never use Iberostar again.
6,8 Tốt
Ưu điểm: Pool area was huge
Khuyết điểm: At check in staff was rude. Staff did not seem tentative.
Valentin Imperial Maya - Adults Only - Playa del Carmen - Toà nhà
10
9,3 Tuyệt hảo (2.795 đánh giá)
9.261.403₫+
Tổng quan Đánh giá
Tọa lạc tại Playa del Carmen, Valentin Imperial Rivera Maya All Inclusive - Adult Only cách Sân golf El Manglar và Vườn thực vật Tiến sĩ Alfredo Barrera Marin 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Amazing place. Pool was super clean, staff was more than amazing, food was great...every single detail was perfect. I’m definitely coming back here.
9,5 Tuyệt hảo
Ưu điểm: The staff were great ! They really take care of you and pamper you . You basically do nothing but relax . Karla at the golden pool is the best waiter ever !! Gracias Karla for taking care of me .
Khuyết điểm: The room need to be updated . They are quite old
9,3 Tuyệt hảo
Ưu điểm: Buffet style meals at breakfast and lunch was excellent with so much choice - be prepared to be strong willed or gain a few pounds. Every restaurant we visited in the evening was excellent - particularly enjoyed L'Alsace and Ginger. Entertainment in evenings also excellent - the 3 tenors brilliant. Would happily return here
Khuyết điểm: Sometimes the service was a little slow at the pool bar or staff sometimes forgot drinks at breakfast but they are very busy and it wasn't really a problem. People reserving sun loungers and then leaving them unoccupied all day was infuriating!
9,5 Tuyệt hảo
Ưu điểm: The property is amazing and very well kept.
Khuyết điểm: There is not a lot to do for night life after the shows and music are over. No games in the sports bar anymore.
10,0 Tuyệt hảo
Ưu điểm: We absolutely loved the entire property! Everyone's attentive service made our anniversary vacation extraordinary. We can't wait to go back!
10,0 Tuyệt hảo
Ưu điểm: Food, service, activities. Everything was wonderful.
Khuyết điểm: Nothing. Just a little hot and humid here in July!
9,0 Tuyệt hảo
Ưu điểm: Consistent appeal and upkeep.
Khuyết điểm: I wish it's wifi was available while on its beach.
10,0 Tuyệt hảo
Ưu điểm: Everything
Khuyết điểm: Having to leave
9,5 Tuyệt hảo
Ưu điểm: There was nothing not to love about this place. First rate service and experience. There is so much attention to detail in every aspect of VIM. We loved La Hacienda for dinner. The plaza is good in the evening. Don't be afraid to ask for a shuttle to wherever you need to go. Also, try the orejas at breakfast.
Khuyết điểm: I didn't like the coffee creamer used, but it's minute.
10,0 Tuyệt hảo
Ưu điểm: Great location, staff are so lovely and attentive. All areas are really clean and the food in the restaurants has plenty of choice and taste great. Would definitely recommend and stay here again
10,0 Tuyệt hảo
Ưu điểm: Beautiful hotel and amazing staff. Swimming pools were great, we liked that you could go to main pool for a day of fun or golden pool if you wanted a quieter day. All restaraunts were amazing and breakfast and lunch buffets are great. All staff were really friendly and very attentive, they made our holiday really special. We had an amazing experience here and will definitely be back!
10,0 Tuyệt hảo
Ưu điểm: Amazing. Just amazing. The beach, pool, restaurants. Valentin never disappoints.
Iberostar Paraiso Maya - Playa del Carmen - Toà nhà
11
9,3 Tuyệt hảo (1.240 đánh giá)
8.728.872₫+
Tổng quan Đánh giá
Tọa lạc ở Playa del Carmen, Iberostar Selection Paraiso Maya All Inclusive trên bãi biển, cách Bãi biển Maroma và Sân golf El Camaleon Mayakoba 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Khu vực phục vụ hội thảo, sự kiện tại nơi lưu trú này bao gồm khu hội nghị và phòng họp. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
9,5 Tuyệt hảo
Ưu điểm: Beds were fantastic, the only downfall was that a lot of the elevators weren’t,t working which meant you had to walk from building to another . We were on the top floor and this was not very convenient, when they call it a 5* resort it should behave like one. The other thing the dooor on the shower leaked.
Khuyết điểm: See above The so called vouchers given at checking are really worthless. Beware of timeshare type selling
6,0 Tốt
Ưu điểm: Todo el servico los empleados son muh amables y la comida esta muh buena
9,3 Tuyệt hảo
Ưu điểm: Went with my extended family. Loved it!
10,0 Tuyệt hảo
Ưu điểm: Everything, really
Khuyết điểm: Nothing
Belmond Maroma Resort & Spa - Playa del Carmen - Toà nhà
12
9,3 Tuyệt hảo (312 đánh giá)
18.638.574₫+
Tổng quan Đánh giá
Belmond Maroma Resort & Spa tọa lạc tại Playa del Carmen, cách 6,7 mi (Sân golf El Camaleon Mayakoba 10,8 km) và cách Khu mua sắm Quinta Avenida 10,9 mi (17,5 km). Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ xe limo/xe đưa đón hạng sang, máy vi tính và dịch vụ nhận phòng cấp tốc. Xe đưa đón sân bay phục vụ theo yêu cầu với phụ phí, bên cạnh đó cũng có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
9,5 Tuyệt hảo
Khuyết điểm: The problem of seaweed in the beaches! The cusine suppose to have an international standard
6,3 Tốt
Ưu điểm: The staff, the pools, the beach. If you just want to sit on the beach all day and be waited on and don't really care about the room it might be for you.
Khuyết điểm: The rooms were uncomfortable and needed updating. Sea facing rooms balconies practically facing each other so no privacy and all seem to be right overlooking the bar/restaurant (view of the ocean in our room 26 almost totally obscured by the huge roof of the bar as well). Smoking allowed on the balcony and our neighbour was smoking cigars so it wasn't nice to sit outside. Food hugely expensive. Hotel needs a bit of TLC. Captive animals really upset me. They keep a peacock in a tiny cage and put a poor stressed looking parrot out each day for people to gawk at.
7,0 Tốt
Ưu điểm: Beautiful hotel and beautiful beach if there would be not the problem with the seagrass. The hotel makes everything in their power cleaning up daily this natural Desaster. It’s a pitty but the reality is different from what the hotel provides on pictures from the beach and the sea which I do not understand . I would communicate this subject transparent wit the customer. The kitchen / food is excellent but a bit to expensive. Same for wine and others .
Khuyết điểm: Food was excellent . The provided cooking classes are super nice
10,0 Tuyệt hảo
Ưu điểm: Second time there love the place
Khuyết điểm: Second time there love the place nothing
8,0 Tuyệt hảo
Ưu điểm: Food was excellent. Beach was fantastic. Pools were OK. Staff was fabulous. No TV's in rooms was different. Beach lounging is great. Location is great. Very quiet.
Khuyết điểm: No TV in rooms. Rooms are OK, but not great.
9,5 Tuyệt hảo
Ưu điểm: Beautiful traditional property with anazing beach, pools and gardens
Khuyết điểm: Wasn’t overly keen on the food but maybe I ordered the wrong things for my taste
9,5 Tuyệt hảo
Ưu điểm: Staff were exceptionally helpful and friendly. Beach was excellent and not at all crowded - plenty of beach beds (free of charge). Restaurant was good although expensive (by Mexico standards - not London standards!). Very friendly beach bar open until late evening. Fitness centre well-equipped. Bedroom was very comfortable, with good air-con, plus ceiling fan; good wifi. Bathroom good as well. Hotel in a very quiet position well away from the main coast road. Close enough to Playa del Carmen and Cancun for an easy visit (but why would you? not recommended, either of them!!); 30 minutes from Cancun airport.
Khuyết điểm: The only gripe was the pricing - it is expensive (but its very high quality). But also everything is priced excluding tax and service, so add 16% +15% to every price you see : room rates, bar, restaurant etc. Belmond : just include the tax and service and be done with it! otherwise, it was very enjoyable, and a hotel to which we will definitely return if we get the opportunity.
8,0 Tuyệt hảo
Ưu điểm: The people are super friendly and honestly want to make your experience unique. The facilities are very nice, a bit old fashion so you need to like it (I do). The weekly program keeps you busy (yoga, tennis, cooking classes, theme dinners, trips). 24 hour service. Good food.
Khuyết điểm: I think prices are a bit excessive but I learned this is the case in all Riviera Maya so I am not criticizing the Hotel necessarily but the destination. The restaurant serves good food but 100 $ for a BBQ buffet dinner or a Mexican buffet dinner it is too much in my opinion. All prices have an additional 16% service and 16% tax. you feel like you are in the US! In Mexico City for ex. you pay 100$ in the best restaurant in town with Michelin stars. 240 $ for a 50 min massage (I pay less in Switzerland in the same type of hotel!) I think they could balance by offering more complementary things (more yoga / Pilates class over the day for example, or nonalcoholic cocktails by the pool). I had to organize the trip to Tulum myself because they could not find a guide for the Friday and they work with only 1 tour operator that charged double the price of what I paid. Overall it is a good hotel and I had a good time but I am not sure I would travel 14h from EU for it.
9,3 Tuyệt hảo
Ưu điểm: great area with oustanding attention from the staff
Khuyết điểm: the restaurant prices are rocket high, no idea why, doesn't make any sense
Secrets Maroma Beach Riviera Cancun - Adults Only - Playa del Carmen - Phòng ngủ
13
9,2 Tuyệt hảo (1.995 đánh giá)
13.753.184₫+
Tổng quan Đánh giá
Tọa lạc tại Playa del Carmen, Secrets Maroma Beach Riviera Cancun All Inclusive gần biển, cách Bãi biển Maroma và Sân golf El Manglar 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Service from staff excellent. Oscar the tennis pro is excellent.
10,0 Tuyệt hảo
Ưu điểm: Everything
Khuyết điểm: Nothing
9,5 Tuyệt hảo
Ưu điểm: Beautiful beach, swimming pool largesse, and most important the staff. Excellent service from very friendly people.
Khuyết điểm: Being solicited to the point of having to be rude to stop the sales pitch to join the upgrade club at check in.
1,0 Kém
Ưu điểm: Consciousness about preserving nature.
Khuyết điểm: Absolutely TERRIBLE VIP sales pitch. Actually saw a woman leaving the sales room in tears. VIP sales staff are pushy & rude. Will not return to any AMresort for this reason alone. Mini bar and food suck.
10,0 Tuyệt hảo
Ưu điểm: We stayed in Cancun Secrets the Vine last November and it was awesome.. However the Vine had a small beach. whereas Secrets Mroma has a beautiful shore. The food here is as good as the Vine (which says a lot) , however the Maroma drinks exceed out expectations . Maroma is a bit isolated which can be a plus, whereas the Vine is on the Cancun strip and very close to shopping. The two in a way complement each other. I recommend both.
Khuyết điểm: I can't think of anything.
8,3 Tuyệt hảo
Ưu điểm: Great beach, nice staff, good food, fun activities, great room service.
Khuyết điểm: A couple of the restaurants disappointed, but most of the food was excellent. Some bugs in the room.
9,3 Tuyệt hảo
Ưu điểm: Very helpful and kind staff, other guest were friendly and fun, very relaxed atmosphere.
10,0 Tuyệt hảo
Ưu điểm: The staff make's the Hotel. Only problem... bar's closed too early. Special mention for the guys at the beach bar, what and attention!!
Khuyết điểm: nothing. everything was great.
10,0 Tuyệt hảo
Ưu điểm: Top notch, great food quality, staff very friendly and the resort is stunning
Khuyết điểm: Too many rules. Speaker at the pool bar was a no no despite the fact the hotels music wasn't working. All the guests wanted to play the music and were told we couldn't or it had to be very low. Food at the pool bar was also a problem. Staff was very i
9,3 Tuyệt hảo
Ưu điểm: If you ware looking for a beautiful resort to get some real rest and relaxation, then this is it. This is not a party resort it is very tranquil and relaxing and that is exactly what my husband and I wanted. The staff is incredibly friendly and helpful. The resort is beautiful, rooms are clean, and the food was absolutely amazing, so good.
Khuyết điểm: The drinks seemed to be watered down and they bug you about buying a timeshare and that is annoying.
9,5 Tuyệt hảo
Khuyết điểm: Premium Wines were just too expensive.
10,0 Tuyệt hảo
Ưu điểm: Didn’t wanna leave!!!!
Khuyết điểm: No complaints what so ever!!!!
Riu Palace Mexico - Playa del Carmen - Phòng ngủ
14
9,2 Tuyệt hảo (1.797 đánh giá)
7.270.201₫+
Tổng quan Đánh giá
Riu Palace Mexico All Inclusive ở Playacar, Playa del Carmen, cách Câu lạc bộ gôn Playacar 2 phút lái xe và cách Khu mua sắm Quinta Avenida 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ xe limo/xe đưa đón hạng sang, máy vi tính và dịch vụ nhận phòng cấp tốc. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
8,0 Tuyệt hảo
Ưu điểm: The beach was amazing. The hotel staff at the RIU was assume, always looking to serve or help. A must return.
6,0 Tốt
Ưu điểm: The hotel speedy assistance to any problem.
Khuyết điểm: They seemed to spend allot of time in my room I had to keep. Coming back to make sure none of my belongings were gone.
Iberostar Paraíso Del Mar - Playa del Carmen - Toà nhà
15
9,2 Tuyệt hảo (1.263 đánh giá)
6.413.522₫+
Tổng quan Đánh giá
Tọa lạc ở Playa del Carmen, Iberostar Paraiso Del Mar All Inclusive trên bãi biển, cách Bãi biển Maroma và Sân golf El Camaleon Mayakoba 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
6,8 Tốt
Ưu điểm: Pool, drinks
Khuyết điểm: Service, food
8,3 Tuyệt hảo
Ưu điểm: Food is good Pool and Beach area is good Staff very friendly Everything is very clean
Khuyết điểm: The beverages are for American Taste To much sugar The Alkohol/Cocktails are not good
9,7 Tuyệt hảo
Ưu điểm: Beach was great, lots of food options, a la carte restaurants we ate at were great - Mexican, Japanese, Steak House. Friendly staff
Khuyết điểm: There are no elevators in any of the buildings as they are 3 storeys. We were on the top floor so it took a little longer with our 3 year old.
9,3 Tuyệt hảo
Ưu điểm: Great place amazing value for the money. It is excellent options for beach vacation! Delicious food - endless options, entertainment, services! I would recommend this hotel and stay here myself again!
10,0 Tuyệt hảo
Khuyết điểm: Alcohol quality was not good.
4,3 Ổn
Ưu điểm: The only thing we really liked were the amazing grounds with all the jungle greenery and animals, and the excellent beaches.
Khuyết điểm: Almost everything, including the food poisoning that made us both very sick for almost the entire trip. The regular rooms were dark and dingy and outdated.
8,3 Tuyệt hảo
Ưu điểm: The staff was professional and very positive.
Khuyết điểm: One show portrayed folklore in Mexico as drinking tequila as a joke. Mexican culture needs to be portrayed as it is beautiful not as steriotypedOne show portrayed drinking tequila as a joke. Mexican culture needs to be portrayed as it is beautiful not as steriotyped
Viceroy Riviera Maya - Playa del Carmen - Toà nhà
16
9,2 Tuyệt hảo (526 đánh giá)
15.628.618₫+
Tổng quan Đánh giá
Tọa lạc ở Playa del Carmen, Viceroy Riviera Maya gần biển, cách Sân golf El Camaleon Mayakoba và Khu mua sắm Quinta Avenida 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, dịch vụ xe limo/xe đưa đón hạng sang và dịch vụ giặt ủi/giặt khô. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí.
6,8 Tốt
Ưu điểm: We've traveled to Mexico during April 4-8, 2019. The best part of our experience was the villa. Though, we had to ask to move us on the second day as the first home was super noisy due to the hotel next door. We had to look for Edgar to confirm the move - I'd expect to be looked for... The second villa was fantastic - clean and very comfortable. We were offered a free dinner after we've complained about the noise, bad service and cold coffee - it was a great gesture, thank you!
Khuyết điểm: A lot of things, for the money we've paid (we like comfort and we know what we want): 1. we were asked to pay for our breakfast - even though it was included - not a biggie but unpleasant. 2. service during breakfast was slow and coffee was cold - after I officially complained, all got fantastic and quick. However, for the class of hotel it is, this should not be happening. Ever. 3. the beach is horrible - we were not able to swim as it has stones and rocks everywhere at the shore line - simply impossible. Should we known it is this way - I'd have chosen Tulum instead. 4. next door (literally, no separation) is cheap noisy hotel with a disco at nights and then - a public beach. Hmm... No privacy... Not sure this is what anyone wanted next to the upscale hotel... 5. shocking prices for food and beverages. I should stress - the quality is amazing. However, a small glass of juice is $8, the cheapest glass of wine is $15... Shall I continue? We live in DC and go to good restaurants - such prices don't exist... this is ridiculous for Mexico.
6,3 Tốt
Ưu điểm: Fantastic Staff
Khuyết điểm: Poor Beach, Inadequate selection of dining facilities and poor gym. Very small hotel, the photos are deceiving. Loud noise from the hotels next door day and night, earplugs issues as part of your welcome pack says it all. Overall great staff trying to make up for poor location and facilities. Not a typical Viceroy. Stay at Banyan Tree, less money and a far better hotel in all aspects.
10,0 Tuyệt hảo
Ưu điểm: Unique, where the jungle meets the sea. Best service and happiest, friendliest staff we have encountered anywhere. Magnificent villa and nothing was too much trouble
Khuyết điểm: WiFi in the villas is not great and the TV sets need upgrading
8,8 Tuyệt hảo
Ưu điểm: The resort is gorgeous. The staff is amazingly kind.
Khuyết điểm: The restaurant wasn't good. We tried twice. It's very expensive but not good at all.
10,0 Tuyệt hảo
Ưu điểm: The property was impeccable! Clean neat the staff was AMAZING exceeded our expectation. Feel like there was more staff than guests..got spoiled! It was hard to leave.
Khuyết điểm: Hard to control mother nature the actual ocean beach was rocky but they compensate by providing beach shoes free of charge and the cabana beach service was through the roof!
4,3 Ổn
Khuyết điểm: The Listing on booking and Property website mentioned that there is a huge stretch of amazing beach. We have booked the property to enjoy the beach but were surprised to find out that the beach in un-usable and rocky. This is miss leading to customers and false advertising. Booking.com should also clarify this on their listing!
9,3 Tuyệt hảo
Ưu điểm: A perfect getaway for couples - no children, small boutique feel, personalised service. Food and service was excellent. Taxis readily available to take you to Playa del Carmen, a ten minute ride away.
Khuyết điểm: Resort charges mandatory 15% service charge which is fine as the service is very good. However, it is uncomfortable when staff point out on each bill the 'additional tip' section. Either service is included or it isn't.
5,8 Ổn
Ưu điểm: The restaurant staff were really lovely and really looked after us, particularly at breakfast. The rooms (bar the security issue) are nice and spacious with their own plunge pools. The housekeeping staff did an excellent job cleaning each day.
Khuyết điểm: Didnt get the all inclusive package (which was an additional $390 a day for 2 people), the costs of food and drinks were extremely high which forced us to have to go out a lot.I dont mind paying $200 for a meal when I feel I am getting good value but this distinctly felt like we were being ripped off. The resort is small and located nextdoor to a very large party resort where the music was extremely loud in the evenings and you could hear it in your room, their solution to this is to provide ear plugs for you beside the bed. There was also an issue with a peeping Tom, I was in my room lying on the bed when I noticed the top of someone's head at the window sill, when I stood up and went over he stood up and ran off through a gap in the fence. Thankfully this was on my last day as I don't think I would have stayed on in the resort as it was so unsettling. Two other couples also reported the same, and I found reviews dating back to 2017 stating this has happened to others. Very disappointing the resort has not treated this more seriously and improved security.
10,0 Tuyệt hảo
Ưu điểm: Perfect hotel, with lovely staff!
Khuyết điểm: Nothing
Occidental at Xcaret Destination - Playa del Carmen - Toà nhà
17
9,1 Tuyệt hảo (7.262 đánh giá)
5.834.684₫+
Tổng quan Đánh giá
Occidental at Xcaret Destination - All Inclusive ở Playa del Carmen, cách Công viên chủ đề Xplor 5 phút lái xe và cách Công viên Giải trí Xcaret Eco 6 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
7,5 Tốt
Ưu điểm: The resort was clean, lots of pools, close to Xcaret Park and liked the fact I was not pressured Into buying a timeshare.
Khuyết điểm: Beware of reading ALL the fine print! Must pay for WiFi. WiFi is NOT free... Family and I went when temperatures were 90 + degrees and humidity was @ 70-80%. Long story short they require that Males wear long pants to all restaurants. Girls can wear bikini, shorts, skirts but not the boys... The Buffets don't require pants! I have 3 boys none packed pants only dress shorts. So we ate at the Buffets everyday....
9,0 Tuyệt hảo
Ưu điểm: Xcaret
Khuyết điểm: The Manager.
6,3 Tốt
Ưu điểm: Location is good if you are looking at exploring Xcaret Mexico as it is 3-5mins walk from the hotel.
Khuyết điểm: Staff in the front desk are not welcoming and not approachable. I was not impressed by the fact that we had to move rooms 3x. And to think they allocated us to a secluded room accessible only by travelling through sets of stairs by the far end of the hotel.
10,0 Tuyệt hảo
Ưu điểm: The moment I arrived I felt that this location was going to be great, and I was write. The food, bedroom, staff, location (2 minute walk to Xcaret) was just perfect!
Khuyết điểm: There wasn't anything I didn't like! I loved it!
6,8 Tốt
Ưu điểm: Breakfast overlooking beach area was lovely every morning
Khuyết điểm: Check-in experience was the worst I have ever had at any hotel. Staff (Jose Perez) was rude and inconvenienced that we were checking in late after a delayed flight.
3,8 Bình thường
Ưu điểm: The beach, over priced
Khuyết điểm: Noisy early morning hours
5,8 Ổn
Ưu điểm: -The good lucation , its near x caret park - many restaurant so many options for eating and the food was good but not very good - activities everyday
Khuyết điểm: -It’s written all inclusive but wifi is not free (15 usd per day ) -it’s written all inclusive and you can only use two swimming pool and small beach , the other pool and beach only for members !! - most of the restaurant for dinner need dress code , you can’t go wearing short or sandals (we are in beach resort) -the room I received different than the one i booked and when i asked to change it i wait for the next day , the problem was the next day they asked me to leave the room by 10:00 am and will receive the new room by 15:00 ! And when i asked where should i stay ! The guy from lobby told me walk anywhere or you can complain of you want !! -the non member swimming pool was dirty and full of tree leaves and dirt -the room was not well cleaned when I received it -air conditioner was not working very well in the room I received -in your room you can hear all what happened in the next room (TV, talking ,fighting,,,etc) -if your room next to the show place you can’t sleep from noise
8,0 Tuyệt hảo
Ưu điểm: All inclusive meals & drinks. The whole facility was surrounded by the water and the beach with the massage by the beach was amazing
Khuyết điểm: Staff in front desk always seemed like they couldn’t be bothered and one point we needed to find a lost and found item but the staff that was looking up our info just gave each other a look after looking at their computer and proceeded to do their job. It was eerie.
7,0 Tốt
Ưu điểm: Location is fantastic- very close to XCaret park. Surroundings were beautiful, lush vegetation/ jungle like.
Khuyết điểm: Very poor services. Paid 35 $ for internet and it barely worked. The support from the hotel staff was very weak. We bought an extra tour - and were asked to pay more than what was advertised online.
10,0 Tuyệt hảo
Ưu điểm: Beautiful hotel, very clean and excellent food. Great location too.
9,5 Tuyệt hảo
Ưu điểm: The shops varieties and the natural surroundings where you can have a nice morning stroll
Khuyết điểm: Live performance
9,0 Tuyệt hảo
Ưu điểm: I found the staff very helpful and friendly. The grounds were beautiful. The room was very comfortable and clean. The water pressure was excellent in the shower and the linens were high quality and soft. The nearby park was a blast. Will be back!
Riu Playacar - Playa del Carmen - Toà nhà
18
9,1 Tuyệt hảo (3.663 đánh giá)
6.158.833₫+
Tổng quan Đánh giá
Riu Playacar All Inclusive ở Playacar, Playa del Carmen, cách Khu mua sắm Quinta Avenida và Bãi biển chính Playa del Carmen5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ xe limo/xe đưa đón hạng sang, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Everything is just perfect.
Khuyết điểm: No.
10,0 Tuyệt hảo
Ưu điểm: We had stayed at the RUI Playacar three other times before and when we found out they remodeled the hotel my husband wanted to go back and stay there again. We enjoyed the entire week we were there.
9,0 Tuyệt hảo
Ưu điểm: Very clean and friendly staff
10,0 Tuyệt hảo
Ưu điểm: Great location. Everyone who worked there was extremely nice.
7,0 Tốt
Ưu điểm: I loved the location and the access to using the 2 other Rio locations that were in walking distance. That was very fun to be able to try out other places. Beach was beautiful. Food options were good.
Khuyết điểm: The pools were not heated which I expected them to be. No one in my family would do anything other than put our legs in while sitting on side of pool bar. The water temp was in the 70's which is refreshing when doing laps but cold if just standing in
7,0 Tốt
Ưu điểm: Staff was always friendly and quick to assist in any way. They were always looking for a way to make your trip more enjoyable.
Khuyết điểm: Room didn't get made up until 2-3 pm every day. No time for siestas.
9,0 Tuyệt hảo
Ưu điểm: All things considered we felt the Riu was a great value. Food and drink were good. The rooms, while somewhat basic, were perfectly fine. The staff were great. And everything was clean. We would definitely consider Riu again.
Khuyết điểm: The only minor annoyance was a few issues with components in the room not working properly. But we didn't bother to report anything to the front desk.
8,0 Tuyệt hảo
Ưu điểm: Very clean spotless everyone was very friendly and helpful. Would definitely go back
Khuyết điểm: Alarm in hotel area that went off for 48 hours about every minute beeping
10,0 Tuyệt hảo
Ưu điểm: The proximity to the beach and shopping. The staff was excellent and extremely kind. I couldn't have asked for a better first trip to take my younger sister on!
Clubhotel Riu Tequila - Playa del Carmen - Toà nhà
19
9,1 Tuyệt hảo (3.511 đánh giá)
5.394.767₫+
Tổng quan Đánh giá
Hotel Riu Tequila - All Inclusive ở Playacar, Playa del Carmen, cách Khu mua sắm Quinta Avenida và Bãi biển chính Playa del Carmen 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ xe limo/xe đưa đón hạng sang, máy vi tính và dịch vụ giặt ủi/giặt khô. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
6,0 Tốt
Ưu điểm: The customer service was very good especially at the bars. Food was very good.
Khuyết điểm: Too many rules. Not enough staff. Not enough service in some places. Shows just ok.
1,0 Kém
Ưu điểm: The landscaping, our housekeeper, and bar staff at the pool.
Khuyết điểm: ANTS IN ROOM & BED, poor customer service from management, staff with bad attitudes (that expect tips for lousy service), terrible food at buffet (we got food poisoning), crowded beach, old rooms. I've had better experiences at hostels in Tijuana.
8,0 Tuyệt hảo
Ưu điểm: The pools were great and the beach was beautiful. The beach is a very short walk from the hotel so don't let that discourage you. Food was great, especially compared to other all inclusive hotels I have traveled to in the past. Staff are very friendly!
10,0 Tuyệt hảo
Ưu điểm: Perfect experience, all staff so nice, amazing food, made us feel like a million dollars!
Khuyết điểm: Nothing
10,0 Tuyệt hảo
Ưu điểm: The location
Khuyết điểm: Need more diverse food in the dinner buffet. They served the same menu every day.
8,2 Tuyệt hảo
Ưu điểm: The rooms were clean and quiet. We were in a room with two full size beds with 2 adults and 2 kids (10 and 11) and the room was enough space. The resort is very large and the staff is friendly - especially if you tip - a bit less so if you do not. Our kids enjoyed the activities at the pool and the shows in the evening.
Khuyết điểm: The front office staff and the bellmen could explain the resort and its amenities a bit more upon check in. You basically need to discover things on your own. The food in the restaurant was average - many things became stale or overcooked when sitting under the heat lamps.
4,5 Ổn
Ưu điểm: The resort was very clean, and the drinks were well made.
Khuyết điểm: The size of the riu isn't well represented in pictures. This place is massive and crowded. It was a five minute walk to the lobby and a fifteen minute walk to the beach. Unless you get up early and snag a chair at the pool, there won't be any available. The crowds at meals were overwhelming and rude. The single king room was actually two double beds pushed together with scratchy sheets. All in all I was very unimpressed with this resort and will not be returning.
6,0 Tốt
Ưu điểm: Being able to go to other Riu Resorts properties in the area
Khuyết điểm: The wild animals roaming freely
Iberostar Tucan - Playa del Carmen - Phòng ngủ
20
9,1 Tuyệt hảo (3.112 đánh giá)
6.344.061₫+
Tổng quan Đánh giá
Iberostar Tucan All inclusive ở Playacar, Playa del Carmen, cách Câu lạc bộ gôn Playacar 3 phút lái xe và cách Khu mua sắm Quinta Avenida 6 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Very nice and big resort with a wonderful integration between nature and architecture: there are a lot of free animals (monkeys, iguanas, tserekes, peacocks...) in the beautiful gardens. The buildings are clean and beautiful too. The bedroom was big, clean and convenient, although the decoration is a bit old (apparently they’re planning to renovate it soon). The food and drinks are amazing! That is the best. Totally worth it!!! The staff is fantastic: they bring you drinks to your sun chairs in the beach or pool very kindly.
Khuyết điểm: The dinner time in the buffet and restaurants goes from 6:30 to 9:30, hence the shows in the theater shouldn’t start at 8:30! Otherwise, you go to the restaurants and miss half or almost the entire show... Likewise, the shows end at 11:00 and there is no disco or club in the hotel for those who want to dance at night... Sunch a bummer!
5,0 Ổn
Ưu điểm: - The resort is located directly on the beach and has a beautiful tropical garden with animals. - The pool was spacious.
Khuyết điểm: - We didn't have an incredible experience with a couple of staff members who were unhelpful and sometimes downright rude. - The quality of the food was poor and at the best times below average even in the restaurants where we booked dinner. - The quality of the alcohol was poor. - There seemed to be constant exception to the all inclusive stay which were quite restrictive. - The rooms were quite aged and even the bed covers were old and scratchy/itchy.
8,8 Tuyệt hảo
Ưu điểm: The accommodations were wonderful; rooms were beautiful. The evening restaurants were good. The grounds are beautifully kept. We enjoyed the evening showing and the pool/beach activities. Easy 10 minute walk to PlayaCar for souvenirs.
Khuyết điểm: The buffet for breakfast and lunch was only so so. There is no hair conditioner in the bathrooms. Our room had mosquitos but once reported they fumigated and then no other bug issues inside.
7,0 Tốt
Ưu điểm: Beautiful grounds. Great beach. Housekeeping staff do a great job with room upkeep.
Khuyết điểm: The resort is very dated. All the rooms have an awful smell. The food was so so. It took a lot of effort to get help with things like a broken safe and additional hangers in the room. The evening entertainment was at the level of high school performances. There was no evening dancing anywhere.
9,5 Tuyệt hảo
Ưu điểm: Beautiful resort with wonderful staff.
Khuyết điểm: Black mold in the washroom
8,8 Tuyệt hảo
Ưu điểm: Food selection good a few more healthy options would be nice.
Khuyết điểm: Staff not used to solo female travellers. I was constantly asked where my husband was and they had a problem providing a table in the Restaurant for just one person. No proper policing of use of sunbeds at pool or beach. Towels left out before 7 am.
10,0 Tuyệt hảo
Ưu điểm: The food was standard - some great and some okay but never bad. There were a lot of activities which was fun. The grounds include a beautiful jungle with lots of wildlife, which we loved. We did an introductory scuba diving class, which included 2 dives, at the property and loved it. Everyone was super friendly and patient. I had my 3 kids there trying it for the first time and it was such a positive experience. It was expensive but worth every penny considering how much focused time they spent with us.
Khuyết điểm: My biggest complaint was that we couldn’t get into their restaurants for dinner every night. We had 3 nights out of 7 nights that we could make a reservation at one of their restaurants. Without a reservation, made at least a day or two earlier, we couldn’t eat at the restaurants and had to eat dinner at the buffets. This wasn’t clear to me when we booked it.
10,0 Tuyệt hảo
Ưu điểm: The grounds are beautiful, impeccably cleaned, the jungle animals are fun to watch.
Khuyết điểm: Nothing I would change
8,3 Tuyệt hảo
Ưu điểm: Very nice beach and pool, reasonably good buffet. 3 from 5 restaurants (for our opinion Italian - #1, Mediterranean - #2, Japanese - #3) are pretty good. Jungle with animals is very nice attraction for kids and adults. All restaurants has a space and modular tables, good for big groups and parties. Concerts and shows every night.
Khuyết điểm: Lot of confusion with restaurant reservations and usage of discount coupons. Need to spend time on double checking everything, customer service persons don't have proper information and using system limitation as excuses. They give you discount coupons but when you try using them they say it doesn't apply even if coupon is clearly mention the service. If you insist you will get the discount, if not you will pay a full price. Steakhouse and Mexican restaurants are pretty low level - don't spend your reservations on it, you can go there every day without reservation. Some rooms has bad smelt and air quality. Mosquitos treatment can be done better.
10,0 Tuyệt hảo
Ưu điểm: Amazing service, hospitality, ambiance, wildlife, walkways were wonderfully lit in the evenings for romantic walks, pool was gorgeous. ATM in lobby, speedy taxi requests AND price list was very helpful. Going the extra mile like extension cords for sleep apnea machine and extra pillows.
Khuyết điểm: Lack of beach loungers, undercooked burgers at the the burger station, not fully knowledgeable bartenders (perhaps language barrier?) black mold in bathroom on tiles.
6,8 Tốt
Ưu điểm: The location is beautiful. The staff was friendly.
Khuyết điểm: I requested a king bed but was given 2 doubles. The did not accommodate a change of room. They had no nightclub and the entertainment was boring.
6,3 Tốt
Ưu điểm: I liked the beaches.
Khuyết điểm: Nice n clean.