giá mỗi đêm
Dựa trên 403 đánh giá
Y tế và an toàn
Dịch vụ và tiện ích
Những việc nên làm
Trợ năng và tính phù hợp
Hồ bơi và spa
Đa phương tiện và giải trí
Đỗ xe và phương tiện giao thông
Không gian làm việc
Hợp với gia đình
Khuyết điểm:Would have been nice to have a coffee bar.
Khuyết điểm:Nothing. We truly found nothing we didn't like.
Khuyết điểm:The resort is not ideal for groups over 8, unfortunately we had a group of 9 people. More than once a concierge said we could be seated as group but the restaurant staff refused or objected, eventually allowing us to be seated together. It should be mentioned at one point we were told we would have to purchase 3 bottles of wine to be seated together after the concierge had confirmed a party of 9 would not be problematic. Housekeeping was poor, we had a dead centipede in our restroom all week, I was curious how long it would take to sweep the floors. There are only two buffet restaurants opened for lunch and breakfast. LGBT, GAY FRIENDLY, SAME-SEX COUPLES ISSUES Our group of 9 consisted of my relatives and their spouses, my single brother, and my parent and I - we are a gay couple. There were a few same-sex couples at the resort. Our check out notice was addressed to Mr. & Mrs. [LASTNAME]. The hotel has both of our information, they knew we didn't share a last name and should have been able to determine we are both males. However, it was a former letter - at best the drafter was lazy and sloppy, at worst homophic. We did hold hands in public and did not get any grief from other guests. However, a limited number of staff members did treat us differently after learning of our presences (e.g. ignoring us or actively avoiding interactions). Our last evening we had a reservation at the Hibachi grill, please note this is the only restaurant that will take reservations. In short, during the course of the meal our waiter engaged my partner and I in small talk with questions regarding our relations (i.e. Are you cousins or brothers?). This conversation took place in spanish, we were the only two of our party that spoke and understand the language. We clarified the nature of our relationship, boyfriends. He stated in spanish: "Really? Are you serious? Why?" We responded: "We are in love." He then stated: "Really? Why?" The tone of the conversation was dismissive and condescending. Fortunately for him and the restaurant manager this occurred at the end of the meal and we did not want to ruin our group's experience, which had been positive until that point although they were not aware of the specifics of the conversation. It has been a few days since that dinner and upon reflection it greatly diminishes my experience at Valentin Imperial Maya and we have decided we will not be returning. If you are considering this resort and are or have LGBT individuals traveling with you or a group of over 8, keep searching. I am writing a letter to the Director General, I will update if or when I receive a response.
Khuyết điểm:Check in took almost a hour finally had to speak up to get waited on. A couple behind us was checked in before us because he was getting impatient. Then when we did get to check in the room we booked a Golden Junior Suite was unavailable they offered a upgrade for only one night and asked us move rooms the second day to which I told them was unacceptable and asked for the manager and miraculously a Golden Junior Suite was available. Felt like it was a sales pitch trying to get us to just pay for a upgrade all week. Also not a lot of entertainment at night, shows end around 8 to 9 but bars stay open til 2am.
Nhận phòng/Trả phòng
|Nhận phòng bất kì lúc nào sau 15:00, trả phòng bất kì lúc nào trước 12:00|
|Chính sách huỷ đặt/trả trước sẽ khác nhau tuỳ loại phòng và nhà cung cấp.|
Valentin Imperial Maya - Adults Only nằm tại Carretera Federal 307 Chetumal, cách trung tâm Playa del Carmen 20,7 km. Playa Paraíso là thắng cảnh gần nhất so với Valentin Imperial Maya - Adults Only.
Giờ nhận phòng là 15:00 và giờ trả phòng là 12:00 tại Valentin Imperial Maya - Adults Only.
Có, Valentin Imperial Maya - Adults Only có đường truyền Wi-Fi miễn phí.
Có, Valentin Imperial Maya - Adults Only có bãi đỗ xe miễn phí.
Không, Valentin Imperial Maya - Adults Only không có dịch vụ đưa đón sân bay miễn phí.
Valentin Imperial Maya - Adults Only cách Cozumel một quãng 28,3 km. Valentin Imperial Maya - Adults Only cách Cancún một quãng 30,6 km.
Có, Valentin Imperial Maya - Adults Only có hồ bơi trong khuôn viên.