Suites 201

The room is great, the location couldn’t be better and the complementary breakfast (consisting of some fruit, cake and coffee) was a nice extra.

The staff could be a bit more proactive. they Didn’t provide us with any information or showed their interest in our experience.

Rooms have everything you need for a very reasonable price. Comfortable bed (although uncomfortable pillows), fridge, closet, fan (upon request), bathroom, wifi. Great location. It was a short walk from the Zócalo and hundreds of restaurants, stores, and points of interest. Felt very safe here (not that Puebla is by any means unsafe), with a locked front entrance opened by a staff member whenever you arrived back at the hotel. The complimentary breakfast is good. Fruit, coffee and cake, although you may want to have it as a small snack before going out for a more substantial breakfast/brunch afterwards, especially if you’re a food lover. If you’re arriving/departing Puebla from the CAPU (bus terminal) it’s about a 10-15 minute taxi which should cost you between $65-85 Pesos. I would absolutely recommend staying here if you are on a budget as it was very good “bang for your buck”.

I know these are pretty minor complaints, but the pillows were uncomfortable and lumpy. The finishing construction such as bathroom tiling, painting, plastering, timber skirting/architraves are pretty poorly done. This will not affect your comfort or the quality of your stay but it’s worth mentioning that if these finishings were up to a higher standard, I feel that the hotel in general would be able to charge more for their rooms and possible be a higher star rating.

The staff were friendly and the breakfast was good. The location is close to the historic centre.

It was a very loud room

The location of the hotel is great, rooms are simple, but nice, private bathroom is absolutely sufficient.

The wi-fi service on the 2nd floor was not strong enough. Also, we think that staff at the desk should speak at least a bit English. Breakfast is not really breakfast, only a sweet cake with fruit. We found several black hair in our room.