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|Santa Cruz de Tenerife Tenerife-Norte|
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location was excellent. Breakfast was excellent. The Bar was dark and dreary with no atmosphere.
There is only one english TV channel, CNN. There were a number of German. I think the hotel should provide not just german and spanish TV but also english.
Good location. Room had a nice view. Staff tried to be friendly.
The hotel has every indication that management was trying to cut costs in every little way. The staff tried to be friendly but were badly overworked. Every single time I went to or even walked by the front desk, others were waiting and the phone was ringing and it took several minutes before anyone helped. The wi fi did not work. Breakfast meats were iffy. Numerous little renovations were needed.
The friendliness of staff on reception----couldn't do more for us whenever we asked for advise etc. The quality and the choice of food available was excellent, at all meal times. Excellent location for shops, beach, restaurants etc. Very reasonable bar prices, basically the same as outside the hotel. would definitely go back to this hotel.
Unfortunately, the pool was out of action due to refurbishment, however, the hotel provided tickets for the nearby Lido. No hairdressers/beauty salon on site, but some nearby. La Florentina, the Italian restaurant was closed, so there was no a la carte menu available.
Its convenient location and the splendid buffet breakfasts.
There was no internet access in the rooms and the pool was small for a hotel of its size.
view and the staff
cleanliness of the room-we have to ask the staff to bring us every day soap and there wasn't pool and in the website there is
i liked the variety of the buffet for breakfast and dinner.
well, during the nights there was some noise from outside from the bars but it didn't disturb sleeping.
Be Live Experience Orotava ở trung tâm Puerto de la Cruz, chỉ cách Hồ bơi Lago Martianez và Quảng trường Del Charco 15 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Có kế hoạch tổ chức sự kiện tại Puerto de la Cruz? khách sạn này có khu vực tổ chức rộng 600 mét vuông, bao gồm trung tâm hội nghị.
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