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Nice facility. I used the hot tub, pool and fitness room. Quiet
My room was a long walk from the lobby. Is there a way of indicating this on booking?
Great Place to stay for the value
Nice rooms and spacious areas. Good use a little more reno's in some areas, but they value we received for our stay was great. Free breakfast was nice as well.
Exterior of the building needs some work. When we pulled up we were a little worried, but overall was very good.
The staff was fantastic - friendly, helpful, pleasant. The room was very nice and comfortable, and the atrium/pool area was relaxing.
The hotel is a bit of a maze to get around in.
Service in Botanica was always very good..House keeping staff fetched extra glasses when asked, as we had some company
No hairdryer, didn't need an iron.Thin towels and only one facecloth for two of us.
the location was great, walking distance to the rink
the bed was not very comfortable to sleep in
The staff were friendly and very helpful
The staff were friendly
staff were professional and the hotel and rooms were clean and comfortable
Time to relax with family, reasonable food, curtious staff, helpful and friendly. Beds were comfortable.
Staff were saying good-morning to each other upon their arrival near 7:00 a.m. It was a little too early to hear noise after being at a wedding the night before. They probably did not realize they were disturbing people but you could hear it in the room and it wasnt just one or two but several and continued for several minutes.
Staff was pleasant and helpful.
It was convenient. Parking was adequate. The staff was polite.
The room furnishing were very worn and should have been replaced long ago. The restaurant food was not very good.
It was very quiet and comfortable.
The swimming pool was not heated so we were not able use it.
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