Hyatt Regency Paris - Charles de Gaulle

Should have been remodeled

Location

>Substantial black mildew in the bathroom >The room is basically empty; other than a bed, a desk and a TV. There was no drinking water, no water boiler, let along any supply of coffee. There was not even a garbage can in the bathroom (only one for the entire room) >The bottle water was sold at 5 Euro each.

Staff was very friendly and all spoke English. Everything was clean and the staff has clearly been well trained for hosting business travelers and making people feel comfortable and properly accommodated.

Service & restaurant charges were expensive even for location and level of hotel. Business center is equipped with old and slow equipment -- especially the printers.

Shuttle bus pick up from airport & easy public transport to & from exhibition centre

Mini bar didn't work

Very nice airy, open lobby and bar area that made it quite pleasant to sit down and unwind at the end of the day. The staff at the bar were very friendly and helpful.

Delay at check out, due to only 2 individuals at the desk and 2 customers who apparently did not have straight forward check out and required a lot of time.

Breakfast and bar area was so nice

too small swimming pool

room is clean, comfortable. staffs are friendly and nice.

It is really hard to find the shuttle bus at the airport. The shower is the only thing not good in the room, the bathtub is dangerous to stand in.

Convenience for the Charles de Gaulle airport and ongoing flights. Good shuttle service. Well sound-proofed.

Pretty impersonal - everyone was polite, but we didn`t get the impression that people liked working there.

Friendlyness of staff

Internet did not work from check-in at 18:00 on day 1 untill check out at 11:00 on day 2.....although several promisses were made it would be fixed in "no time"....

The room was comfortableeble and the service by the stuff was good.

The hotel provided limited shuttle bas starting at 6:00 and we have an early flight at 7:00 and had to take a taxi. We requested early shuttle bas at 4:00 am in our hotel order but were not informed it is not going to happen. If we knew there would not be a shuttle bas at 4:00 we would have cancelled the order. The restaurant opened at 19:00 for dinner and we had to wait hungry. The bar could provide the same food but it was noisy and we gave up as the waiters did not come for a long time.