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continental breakfast offered a lot of variety
the hotel smells, the first room we were given smelled worse. the walls are cracking with mold, the room felt damp, the bathroom was disgusting, the carpet is filthy, the phone didn't work in the new room and the water was cut off the next morning. the general manager choudhry walked around in a cheap suit like he was the GM of the Wilshire and didn't care one bit about our complaints.
Room was NOT clean
The common pool area was big and seemed nice. Staff was okay.
Room hadn't been well-cleaned in ages. Carpets and flooors were dusty and dirty. Rooms are small which I can forgive but really neeeded a deep cleaning.
Cold pool, paper thin walls, fan didn't work on the register
Noisy hallway traffic both nights. Rooms all have doors that slam shut loudly. Cheesy motel heater needed to run all night to maintain 70°f and it was only 34°f overnight.
super convenient to spend a night here before flying out of DTW, the shuttle left every 15 mins. my girlfriend and i enjoyed the overall layout of the place, and wished we could've stayed longer to enjoy the complimentary breakfast. would definitely stay here again
hardly anything at all.
Location to Detroit airport. Very little outside noise. Could have been because hotel was almost empty.
Poor help. Room key did not work had to go back twice. Got stuck outside the hotel and had to walk completely around. AC controls did not function correctly. Unit was flashing low battery. could not use the auto function on the thermostat. So the fan never shut off and it was loud.Bathroom counter was so low it was almost not usable. Pool was under repair. Employees just didn't seem to care. Continental breakfast left a lot to be desired.
Not what I was thinking
A place to sleep.
Been to this brand of hotel before and this is not what I expected. Sheets were turned inside out to guessing not washed. Had to slam the door to get it to close. Changed rooms 3 time to make sure I got the king size bed I requested. Rooms had water damage on the ceiling, tv remote was broken along with a the TV which had broken tubes. Maintenance was called but never showed up.
Need more control over travelers
Clean rooms, friendly staff, nice atmosphere
The groups of hockey teams playing hockey in the lobby, running the halls during the night. Parents drinking in lobby and walking and talking halls at night. The hot tub again (second year in a row) was not functioning.
This place is neglected by Wyndham Gardens
Front desk and airport shuttle staff was pleasant. Location great.
Wyndham Garden lacks commitment to running a quality facility here. Staff was pleasant at desk but facilty lacks attention and it needs a make over. Ugly decor and poor attention to room. My room had dust and crud under bed, bed cover had stains, pillows uncomfortable, TV had only 3 channels with clear picture & no "sleep" feature, dirty water back filled sink during middle of night. The complimentary breakfast & dining area is under a roofed courtyard with pool etc. where the lighting is the same distasteful orange color found in outdoor industrial areas.
This was the dirtiest hotel I've ever stayed in, I can't believe it showed up at the top of my kayak search. The room supplied minimal toiletries, I waited 45 minutes for the airport shuttle to arrive and then another 25 minutes to drive the mile to the hotel because the shuttle made so many stops.
The public area's were very nice and appealing. Indoor and outdoor pool were both clean. Room was large bathroom was nice. Large bar area (did not use but looked nice). Biggest continental Breakfast I've ever seen.
Slow drain in shower was annoying. Iron chained to ironing board rendered the entire board useless. Bed was very hard, uneven and uncomfortable. Breakfast was HUGE but very limited selection of food. It was huge in SIZE not in selection, but still better than the average CONTINENTAL breakfast.
Lunch included - plus staff was very nice
Could not see outside through window from room. Room carpet on floor etc a bit old. Not the newest standard.
It was a very positive experience. Great beds and well informed, friendly staff.
Nothing...all was well.
I liked the fact that although I arrived earlier than I had expected I was still able to check in to my room.
I did not like the fact that there were no smoking rooms available.
Location of the hotel. Bar employees
Condition of the room.
Wyndham Garden Romulus Detroit Metro Airport ở Romulus, gần sân bay cách Làng Greenfield và Câu lạc bộ golf Gateway 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ trả phòng cấp tốc và báo miễn phí ở sảnh. Có kế hoạch tổ chức sự kiện tại Romulus? khách sạn này có khu vực tổ chức rộng 929 mét vuông, bao gồm trung tâm hội nghị. Xe đưa đón sân bay phục vụ miễn phí 24 giờ.
dựa trên 875 đánh giá
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