Art Hotel Rotterdam

The bathroom was nice, great view over the river. Quiet.

The beds are too close together for a twin room. There were bits and white stains on the headboard and a large blood stain on the duvet! I asked the reception to change it after I came back from a long day of work on Wednesday 11 March. The female receptionist advised me to just cover it up as the cleaning team had left the hotel already. She was not willing to help nor took it seriously. I complained again to her male colleague, who was very friendly and immediately went up to change the bed. He apologised and said this shouldn't have happened. Surely if I can see it, your cleaning team could not have missed this. Also the fact that the hotel charges for breakfast on the morning is very chaotic. Easier to charge afterwards. Please step up your cleanliness and quality control checks.

Room was spacious and comfortable, bathroom was clean, room temperature was good too.

Stayed there for 3 nights and had a double room with no hot water in the shower. I’ve mentioned it to the staff who have called in someone to have it fixed but to my surprise hasn’t done anything about it. Was taking showers everyday with cold water!

Location is in direct vicinity of the Metro station.

Hotel room was already pretty worn out and apparently has seen better times. It was not possible to close window fully and as strong winds are common at Netherlands a roaring sound of the wind through crack can make your night unforgettable experience. Bring your own tea or coffee with you as only amenity you will find will be an electrical kettle and pair of mugs, but nothing to complement it with. :D