Comfort Hotel Rouen Alba

The staff were very helpful

No lift

The room is inadequated completly to receive 3 persons.

Desperately needs updating those tired rooms. Noisy location on busy square. Had to leave windows as weather was so hot but some people were noisy outside all night.

Location is excellent, right in the middle of the city center, close to everything, around the corner from the Notre Dame! Bed was nice. Peaceful surroundings, so you could keep your windows open at night for fresh air without hearing much noise from outside. Friendly and helpfull staff. The hotel uses keycards the size of creditcards so you could easily keep your roomkey with you in your wallet when you went out. Sunday and monday there's free parking just in front of the hotel and for the rest of the week you can park your car around the corner for 9 euro's per 24 hours. In general, the facilities are in working order. Read more below.

We changed rooms because the sink of our shower was clogged. The staff could've handled this problem a bit more accurately because we had to go to the reception 4 times before everything was fixed. The showers in both rooms are tiny!