Grand Hôtel Thalasso et Spa

The staff were amazingly warm and helpful. We had a nightmare journey. and we phoned to say we would be very late. They phoned us several times to see how we were doing and offer help. Definitely above what you would expect. We were given a very warm welcome when we finally arrived and a room service meal was served very quickly. Lovely place have been before and will go again.

Hotel based right in front of the beach! Great location!!

Some issues with parking! Seems that one cannot use the hotel’s underground parking facility unless it’s been pre-booked!

Beautiful grand hotel with all the amenities. Excellent location ! Great place to go if you are in need of some pampering. Loved that you could see the ocean from the spa.

Had to pay to park.

Location

Cost of breakfast high

The room was very well appointed, maid service was efficient and thorough. The front desk staff were very helpful, the view was zilch....

The restaurant and wines were way overpriced. We ordered a bottle of Irouléguy Rosé on our first evening, the wine waiter recommended the Irouléguy White which he considered a "better" wine. We took his advice but he forgot to mention that at 79€ it cost almost twice the 45€ of the rosé. We enjoyed an Irouléguy Rosé at another restaurant the following day — it cost us 25€....