Bergland Hotel

The location of the Bergland is great-- it is only a ten minute walk to the city. The beds are also very comfortable, and the deco is very nice.

First of all, I stayed here before two years ago to visit my daughter in Salzburg, and I was alone. My experience the first time was great, so we decided to book again. This time, I brought my mother along and we stayed in a double room, which has a double bed, and I thought there might be twin beds, but, no, there was one bed. We always rent a car, and we needed to park it, but there were no parking spots available, which we didn't know until AFTER we paid the 8 euro fee PER DAY to NOT be able to park. The room was suffocatingly hot, because while we were here, it was about 95 degrees each day. There was a tiny, TINY fan provided that didn't even blow air out, and the bedding was so thick that it made more sense to have during the winter, not the summer. Furthermore, because it was so hot, we had to keep the window open to sleep, but at 7am each morning, heavy construction started and we couldn't sleep any longer. The owner of the hotel is also VERY rude, and not at all hospitable. My daughter, whom we are visiting, lives down the street, and wanted to come upstairs and help us unpack and pick some things up that were in our suitcases for her. She went to the reception desk to ask if she could come up to visit, and the owner told her "no". My daughter verified my information, and the lady began to get VERY hostile, yelling at my daughter, calling her "aggressive" and she said no because "it was her hotel and she makes the rules"... naturally, my daughter was very upset that she couldn't spend time with us in the hotel-- mind you, I haven't seen my daughter for two years, so that was really frustrating. She began to yell at me, and I just had it. Some bad reviews about the hotel all say the same about the hotel, that the staff is rude, specifically the owner, and if you read the owner's comments back to the guests who reviewed, she becomes hostile once again and it is always the fault of the guest.