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Would not stay again
Location: the motel is within 20 min walk to Fisherman's Wharf. Parking: Limited, but available on premises. Beds: comfortable
-Cleanliness: booger on the lamp on the night stand; partially torn shower curtain; hair on the bath tub drain; mold on the lower end of the bath tub's handicap handle. -Noise: very noisy heater/cooler. -Furniture: dated worn-out pieces from my grandmother's attic. -Detail: discolored bath tub ceiling (2 brush strokes of paint could have gotten it back to perfect condition); rust/mold on the shower's rod (could be removed in 5 minutes with bleach); electric outlet's plate on the side of the bed loose and outlet not working; TV's wires all loose and coming out of a hole in the wall; one of the first night's towels was worn out with side threads hanging out. -Parking: this is a family motel and guests return early. So when I returned back late, there was no parking. Since Sat and Sun parking is allowed in front of the motel, I parked outside. -Breakfast: served in the lobby with only 8 to 10 seats available. If all taken, they ask you to take a tray back to your room. -Staff #1: I left the room in the morning and placed the "please clean" sign on the door. When I returned in the afternoon, a manager (??) knocked on the door and gave me an authoritative lesson saying that I should not have left the sign outside, since I did not need anything (was always under the impression that the maid, once done with the room, places the sign back on the door handle's inside the room. -Staff #2: When checked out, my friend accidentally left a phone charger plugged in an outlet. I called the same day and asked for them to find it and mail it back. Their first response was to tell me that there were going to charge my credit card! I asked them if charging my credit card 45 cents was worth it and could not cover it in the name of good customer service, since I stayed in the motel for 3 nights (and overpaid). They said NO, and promised to call me back once the charger was found. Still waiting for the call! -I travel nationally and internationally and have never encountered such horrible customer service. No American or American-raised owner or manager would ever run this kind of business with such bad customer service. -Sorry, but I would not stay there again. Tons of other places would love to have my business and they will.
I liked the location and the free parking.
The room needed some repair, paint and the shower head needed fixing.
Easy to find on a major street with free underground parking. Easy walk to local attractions like Fisherman's Wharf and Union Street with bus service to go farther. Plain and simple, small so no crowd issues. Beds new and very comfortable.
Needed some better maintenance in bathroom and common areas. The rooftop terrace is minimal and could be a real asset with some decor and character touches as it offers excellent views.
Good value and good, safe location, close to bus lines.
It was good value for the money and the location and facilities were excellent.
It was very important to me the parking car, and the location where the hotel is. It is near of almost all places I want to visit.
I don't like the carpet.
I thought the location and closeness to fishermans wharf and easyness to the other transport was great
i thought that the price was a bit excessive for what we got but the location made up for some of that. We had a lot of trouble with the Wi-Fi.
The handy location and friendly and helpful employees
Comfort of the rooms- clean and comfortable bed, nice bathroom, nice view from the hotel's terrace, and nice people.
Cafe and continental breakfast.
Nice Location for walking to attractions, handy with the parking (although a little tight but we liked the challenge!).
Breakfast was terrible - cakes and muffins do not a breakfast make! Hotel needs an update and seemed a little on the expensive side for what it was.
They did not have my reservation. If it would have been full, there would be problems for someone
Parking was convenient & location was also convenient to restaurants and sites.
The clean room, and the staff. We have stayed ther many,many times!
Tọa lạc ở Marina District, San Francisco, Buena Vista Motor Inn chỉ cách Quảng trường Ghirardelli 4 phút lái xe và cách Cầu tàu 39 8 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm máy vi tính, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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