Petite Auberge

excellent location; clean facilities; friendly staff (but sometimes you have to reach out to staff at the White Swan, the Petite Auberge's sister hotel and neighbor -- they are always accessible, but often not physically located at the Petite Auberge); complimentary water/soft drinks, afternoon cookies and happy hour are a nice touch.

breakfast was very disappointing (there were very limited options and the quality of what was offered did not live up to the expectations we had based on existing reviews); central heating in our room was not working (when we notified the hotel, staff responded quickly and in a friendly manner... however, the solution was to provide us with a small portable heater for the duration of our stay. The heater worked somewhat, but it took long to warm up the room and it only had a local effect - the bathroom had no heating, for ex. This was certainly disappointing considering the hotel's price range.)

Great little boutique

Very charming, old fashioned feel. They made a delicious breakfast buffet with fresh fruits, quiches, meats, pastries, etc. The coffee was incredibly good. The staff were all friendly and seemed happy to work there.

No a/C... Typical in SF old buildings. So I kept my windows open which let in noise.