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Nothing, ok maybe the location
We found five cockroaches in the room in about 30 minutes, including one on the headboard. There was pubic hair in the bathroom. We were on the second floor, but we could see their open, festering dumpster not 50 feet away. It looked like they had not even put fresh sheets on the bed. We were tired. We had to get up early, but we could NOT stay in this dump. The pics online made it look cute. The rating was not great, but it was good. I travel enough to know when people clean a room properly. This room had the appearance of not having been cleaned well in some time. There is no way you should even have this on your list of options, especially with a good rating! The place is a health hazard. We ended up at the Parralax which was a very nice place and worth the reviews and the money even though we only got five hours of sleep. I do not need to stay there or at The Ritz, but when you rate a place "good" it should be clean, devoid of cockroaches and pubic hair. Disgusting is mild when it comes to our reaction. I hope you will do something about it. I run my own business or I would start by calling the health officers in the city of Santa Cruz, but this your business and you should investigate for YOUR sake.
It was fairly clean, room was pretty
There was no soap! Had to go downstairs and ask for it. The guy on the reception was not nice at all. In the morning, when I went for continental breakfast, mykey wouldn't open the room, when I finally got in, same guy showed up and demanded to tell my room number to make sure I'm staying there. Ummmm.... He only saw me six hours ago to check me in and give me soap 10 min later. Btw, neighborhood is skatchy, but I don't look like a homeless.
So close to Santa Cruz. Also near food which is a plus. Quiet and relaxing and you get the HBO channel! reasonable price also. Provides a mini fridge and that's awesome.
Towels are too small
Good for the price
On a family trip down to Southern California we were looking for a inexpensive motel to stay one night in. We found that in this motel. It looks a little rough on the outside but we were pleasantly surprised by how clean our room was. The room looked to be recently refurbished. The staff was friendly and helpful. The complimentary breakfast was simple, but good. If you're looking for a cheap room for a night of just passing through town, then this is perfect.
The only downside to this motel was that our neighbors were coming and going all night. Luckily my kids are sound sleepers. Our bathtub was missing a drain plug. I was hoping to give my daughter a bath. When I called the front desk the man didn't seem too worried. He said he would bring one, but never showed. Also the beds were pretty firm, but for the price it overall was good.
Baby cockroach and ants inside room... YUCK!
Decent spot to stay.
Bath room sink did not drain, couldn't use.
We were here for a wedding, we had 5 rooms in this hotel alone. Two were really nice. Two of the rooms were large. The handicap room was awesome, plenty of space for grandpa to get around. Online prices were great. Pool was warm and clean. I would stay here again, but recommended booking online to avoid dealing with the staff. Overall was a decent place compared to others that I have stayed in, in Santa Cruz.
Staff was unfriendly, the woman was better than the man however. the man kept interrupting the woman while she was helping us. When we needed an extra night on one room, they wouldn't match internet pricing for same room. When booked online, it let me add a rollaway bed to my room, but when I got there it was an additional $35 charge. One of our rooms had hair in the shower, and algae growing in it.
This place was clean, the beds were comfortable and the shower was hot! The hotel isn't much to look at from the outside but it was nicer than a motel 6 inside. The breakfast was lame but what do you expect for the price. There is an amazing bakery like two blocks away called Emma's good eats or something like that.
The staff was a little irritated that we showed up late but other than that they were great.
there was a microwave and a fridge. i loved that the place was very clean and the amenities were wonderful. i will gladly stay at this inn again.
Close to beach and pier
Breakfast, beds & towels
The room was nice and turn down service was prompt and tidy.
Location, close to where family was staying at the Beach Inn.
Tight parking, old dated rooms, limited tv channels, & no espn, small bathroom, shower, toilet.
Close to boardwalk and beach
Good landscaping, close walk to the boardwalk.
Noisy guests above us. Thin walls.
The staff was pleasant and helpful
Some of the towels were worn and thin
The hotel is within walking distance of the Santa Cruz Boardwalk.
Torch Lite Inn ở Khu tây Santa Cruz, Santa Cruz, cách Lối đi lát ván Bãi biển Santa Cruz 1 phút lái xe và cách Vịnh Monterey 7 phút lái xe. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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