Daiwa Roynet Hotel Sapporo Susukino

We were booked in here initially with a tour group for three days and then took a separate booking the day before and 3 days afterwards. The hotel were very helpful in arranging for all 3 bookings to be combined so that we were in the same room for the whole period. However when we arrived we found the room was so tiny that there was not even room for our 2 large suitcases. We could not have survived in that tiny space for a week. I approached the reception desk and fortunately we were able to move into a large suite, at extra cost naturally but it meant that we could enjoy our stay and have friends around. They were also very helpful in arranging for our luggage to be couriered to the next city, which is a great feature of travel in Japan, and a feature which I highly recommend as getting on trains at peak hour with bags is a nightmare.

The property is very conveniently located with taxis, subway and the entertainment district at the doorstep. The buffet breakfast was excellent!

Communal areas a little bit basic but we enjoyed spending time in the room as it was spacious enough.

The room is comfortable and the location is excellent, but the breakfast is just so so.

One of the female staff in front desk was not helpful, and almost her anwsers were negative.