Khách sạn ở Sintra nằm gần sân bay Palacio Nacional

Ưu điểm: Location was great, the hotel is beautiful. Music at hotel fit the scenario.

Khuyết điểm: I always stay in 5 plus star hotels so i am quite disappointed. 1- I find it hard to believe that a 5 star hotel will have heating problems, we had to get an electric heater for our +/- 400 Eur night room- This is totally unacceptable. especially when you have a toddler in the room and we have to have the extra work of managing that the kid doesn't burn himself as kids move around. My toddler son got a cold as the heating stopped working at night. We come to a 5 start hotel to relax and for nothing else. 2- The phone in our room didn't have the numbers of reception or any service apart from the spa booked into them. I called spa to transfer me to reception - told them about the problem - but the issue was never fixed. - also not a 5 star hotel service. 3- At check out - and this can be verified by checking the camera at the entrance- that in heavy rain, no staff will help a pregnant woman and her family get their things in the taxi on the way out- not even an umbrella was handed as we carried our luggag. The woman at the front desk had no initiative what so ever. This is not a 5 star service. not even a 4 star service- Totally unacceptable. Again check your camera recordings for this Sunday 17 November 2019 around 09:00-11:00 in the morning to verify. 4- 5 star hotel that uses safety pin to hold curtains in the rooms. - This is just first of all unsafe especially with children and unpractical for adults that like our room dimmer in the morning. Over all you have a nice building but let there is still a lot of work to be done - i am very disappointed. I would like to highlight that a very young man named Andre was trying to help us at his level to get things fixed the best way he could - I recommend the hotel management to give value to hard working employees like him who i am sure will have fixed our issued completely if he was higher ranked. - Thank you Andre.

Ưu điểm: Every detail was handled exceptionally by the staff.

Ưu điểm: Levi, Pedro and Eduardo were super lovely staff. Relaxed and professional, very kind and made us feel very welcome and taken care of. Thank you!

Khuyết điểm: No indoor pool and the outdoor pool was not usable.

Ưu điểm: Beautiful in every way, both the building the gardens the views. Perfect food. A magical visit for our 25th Wedding Anniversary, returning from a night on honeymoon. It was even better after 25 years!

Khuyết điểm: Could not keep the window open without using a prop and do not like air conditioning. Otherwise perfect in every way.

Ưu điểm: Beautiful hotel, amazing setting, excellent service! Sandro was especially helpful to us during checkin and provided great recommendations during our stay.

Ưu điểm: First class delightful views and grounds close walk to center Sintra without all the crowds

Ưu điểm: all was perfect

Ưu điểm: The breakfast was wonderful, the bed was super comfortable & the staff were lovely.We also loved the pianist who played the piano at the weekend.What a wonderful place to spend the weekend.I wish we were there longer.

Khuyết điểm: The bedroom was a little on the small size. But very well equipped.

Ưu điểm: + great location, within walking distance of the old center of Sintra + we were out of season, and it was easy to find free parking on the street directly in front of the property + from our room we could see the National Palace and the Moorish Castle + restaurant recommendations we received from the staff for our dinners were great + great breakfast

Khuyết điểm: - the heating made strange noises so we had to turn it off during the night, but this was not such a big issue since the blankets were warm - heating in the bathroom didn't work properly, so it was quite cold

Ưu điểm: The Breakfast is super awesome as variety, freshly cooked eggs any style The honey and pollen on sale are divine The manageress and staff are super friendly and accommodating

Khuyết điểm: This was my second stay and, this time I stayed in the twin room- I definitely preferred the size, bathroom and location of the double room two years ago though without a doubt having the lounge room as on outlet just off our twin room made up for the compact sizing of our room

Ưu điểm: Good location and friendly welcome. We were able to leave a bag with them before check in time.

Ưu điểm: Old town house with period furniture and excellent crispy fried eggs made to order.

Khuyết điểm: November is a very damp month so the house felt chilly as did everywhere in Sintra

Ưu điểm: Lovely setting, nice rooms, very helpful and friendly host and staff.

Ưu điểm: The staff is very kind and very helpful.

Khuyết điểm: Climb up the narrow stairs

Ưu điểm: The house was very comfortable and we had run of the house with the dining room stocked with coffee and tea and apples, the library with books and Libations and the living room had a television with satellite channels! The caretaker made us continental breakfast each morning and offered us an egg dish cooked to order. The location is a 5 minute walk straight up a hill to the Sintra Palace and main center with shopping and restaurants. You need to be able bodied to make that walk! Luckily we are but we are of an age that we wouldn’t want to do it at night as there are no sidewalks on the very narrow streets or lights. Uber is available! We would go back at stay at this Guest House!

Ưu điểm: Atmosphere

Ưu điểm: A real felling of being in a quiet and antique house like the old Sintra. The master suite is very spacious with a marble bathroom. Everything is well placed and the bed is very comfortable. Breakfast was good and staff very helpful.

Khuyết điểm: Nothing worth to mention.

Ưu điểm: The housekeeper, Jocelyn ?, does everything herself. Friendly and nice, but never had any assistance. She is the face of the property. Liked the charm of the mastwr suite and bath, but never got a peek of the ither rooms.

Khuyết điểm: The public rooms were never used, just the breakfast room. All the other doors were closed. And, be prepared to have a long uphill walk at the end of the day.

Ưu điểm: Location Room size Bright room Close to train station Close to downtown Uber 6 euros to Pina Palace Parking Staff

Khuyết điểm: Neighbour’s barking dog Two beds put together- left uncomfortable ridge Room cold when we arrived Blankets need updating (linens beautiful) Dining room decor needs updating

Ưu điểm: The location, with parking in their garden, was perfect. Its about 300 meters from the train station. We will recommend it to all our friends.

Ưu điểm: Loved everything about this bed and breakfast! Wonderful house, spacious room, convenient location to train and center of town as well as some sights. Hostess and staff all warm and helpful, as needed. I could go on and on. Great stay; highly recommend.

Khuyết điểm: No complaints or concerns.

Ưu điểm: House is huge but has a strange, stuffy smell!

Khuyết điểm: Room is very small, no international channels! Internet impossible to connect to!

Ưu điểm: Excellent location, great house and very helpful hosts.

Ưu điểm: Pretty architecture and walking distance from everything. Lovely breakfast and very friendly owner with excellent English.

Ưu điểm: What an incredible find! Villa dos Poetas was a picturesque place to stay while we visited Sintra. Fruit and nut trees filled the yard, the breakfast was simple and delicious, the room amenities were as advertised. The common spaces were great for socializing with other guests and swapping tips and tricks of visiting Sintra. We can't wait to come back and visit again!

Khuyết điểm: Villa dos Poetas was close to the train station, but the roads to get there were really narrow. This is the case all over Portugal, so nothing unusual about it here. We often had to scurry across the street to avoid cars we could hear but not see around the corner.

Ưu điểm: Clean and nice place in good location

Ưu điểm: Amazing large room with balcony on 5th floor with view of forest. Very large, comfortable bed and pillows. nice bathroom. Staff helpful and pleasant. Elevator! Great location. Lovely, historic hotel nestled in a beautiful location. Highly recommend.

Khuyết điểm: WiFi not always reliable in bedroom but worked great in sitting room.

Ưu điểm: The only good thing about it is the location.

Khuyết điểm: Reception staff was terrible. Our first room had an irritating noise coming from the air conditioning. We asked the staff about this and the lady it was normal since all the system passed through that room... After our persistence the lady got us another room, still with a bit of noise, but bearable. The last day, in the morning, when we were preparing to shower, there was no hot water. We to reception again and the lady told us she couldn't do nothing, and that we had to wait until next Monday... After some persistence and with the help of a cleaning lady eventually she asked another person to try and fix the problem. The feeling I got is that some employees didn't care about anything. This is 5 star hotel, but to be honest I would rate it 3 star... We got really disappointed.

Ưu điểm: Great character, very at home place, room and view spectacular, wonderful breakfast

Khuyết điểm: Getting the car from the parking area back to hotel, although only a 3 minute walk, was long and very complicated

Khuyết điểm: Would be nice to have tea & coffee in the room

Ưu điểm: Hotel had a homely and romantic feel to it; and staff were so very attentive

Khuyết điểm: Explanation of breakfast menu options could have been more clear; we'd already filled on cold-buffet fare before we were told there were hot options available from the kitchen

Ưu điểm: Very historic. Great location. Staff very helpful. Atmospheric. Lovely relaxed dining room and good food.

Khuyết điểm: Some elements were dated. Considering the age of the property this was quite understandable. Bathrooms some room for improvement. Hopefully when the weather warms the outside spaces will be improved.

Ưu điểm: So tranquil and peaceful. Ideal location and base for exploring Sintra. Easy stroll to the village or up to Quinta do Regaleira.

Ưu điểm: shower was cold after two minutes

Khuyết điểm: cold shower

Ưu điểm: Great location and great view when on the valley view. Food at the restaurant was pretty decent. The staff was super nice!

Khuyết điểm: Hotel is starting to show its age a bit.

Ưu điểm: We liked the location, staff were really nice, good breakfast! The view was spectacular!

Khuyết điểm: A little bit old but overall nice hotel

Ưu điểm: Wonderful view from the balcony of my room and good location to attractive tourist you just need to walk cultural places to get everything place of pena, castle of Moro’s and more

Khuyết điểm: The inaccurate map to get in the parking location street very narrow without sidewalks

Ưu điểm: The hotel was in the perfect location. Right near city center and everything was within walking distance. IE the train station and the tour buses that took us up into the mountains. The staff was great and super helpful

Khuyết điểm: The room could use some updating but that was about it. The lobby, bar, restaurant was all very nice

Ưu điểm: Very big and comfortable room right in the centre. Breakfast very good. Elevator makes it easier when traveling with family.

Khuyết điểm: Staff at reception could be a bit friendlier and welcoming!

Ưu điểm: Room was fantastic with superb views and the location on the door step of the town. Lovely views from bar and friendly staff.

Khuyết điểm: Parking was tight but nothing really to complain about!

Ưu điểm: It was a comfortable ckean toom with eccellent beds and a marvellous view over the valley of Sintra tpwn.

Khuyết điểm: I would have appreciated to have liitle cups with milk or milk powder next to the coffe machine in our room.Thanks

Ưu điểm: Great location!

Khuyết điểm: Parking is below the hotel and requires some fairly in depth maneuvering skills!

Ưu điểm: - Fantastic hotel, very well located just in the center of Sintra (close to Lisbon). - Nice staff, always available to help and to indicate the best way to enjoy the stay. - Big and clean room, great confort. Good restaurant with fantastic views. - I would come back there, I recommend this hotel to everyone who wants to go to Sintra or to visit that zone in Portugal.

Ưu điểm: the view and the location of the hotel.

Khuyết điểm: Hotel needs a refresh. Smells old when you enter into the room

Khuyết điểm: Perfect location, its cleaning and comfortable

Ưu điểm: wonderful view. Best location.

Khuyết điểm: Wifi was totally terrible. Even right beside the router. Needs new carpeting, bedding and paint job. Concrete construction not in keeping with the charming surroundings of sintra.