Grand Hotel Ortigia

The location was excellent and the breakfast very good.

I had a 2 story room and it was very inconvenient because since the closet was downstairs I constantly had to run up and down the stairs.

The hotel was lovely and the location great. The breakfast overlooking the sea was very special. The lobby was very nice.

I think there was a great discrepancy between the attitude of the male and female receptionists. The female was on duty when we arrived. She showed us a duplex room which looked treacherous. We asked for and took a room on one floor. It was dark, small and near the service elevator. Perhaps, it was in response to two women travelling alone. The male receptionist was helpful and delightful. He made good suggestions for dinner and helped us with the internet. It was too late to change rooms because we were only there for 2 nights.

It's located in a quiet area and especially so at night! Free parking across street in lighted exclusive lot. Comfortable beds, firm foam. Top floor location for breakfast with nice view. When there was a toilet flush problem we were given another room without any hesitation.

Wi-Fi only in downstairs lounge. Tall-sided bath tube instead of walk-in shower. Inexcusably bad coffee for breakfast (This is Italy!!) The toilet stopped flushing so we had to move rooms.