Khách sạn ở Sochi nằm gần sân bay Sochi National Park

Ưu điểm: The location is brilliant.

Khuyết điểm: We paid a premium to stay in a Jr.Suite. But there is no value add to it. The rooms are pretty average. The f&b offerings are really not what you would expect of a brand like Pullman. Ordered room service at around 11pm and spoke to Valeriea. She had the worst attitude, and pretends that she knew everything on the menu, but when you ask her a question she always was blank and needed assistance. Since the menu options were very limited, I ordered a club sandwich, and on eating that i had trouble in my stomach all night. And o was flying back home. Hence you could imagine my state. My advice is that do not eat at the restaurants in the hotel. You have a lot of options just within 100mt and just opposite the road. And really good ones actually.

Ưu điểm: Location, Staff, Everything..

Khuyết điểm: AC was not cooling

Ưu điểm: Perfect view. Great location.

Ưu điểm: The free shatel to ROsa hutor

Ưu điểm: Location was great. Staff are friendly.

Khuyết điểm: English not widely spoken. Working hours of restaurant could be longer.

Ưu điểm: Everything ❤️

Ưu điểm: Rooms are well furnished and nice overall (save for the minibar fridge - see the "negative" side of the review. Staff is polite, well trained and fairly efficient.

Khuyết điểm: Let me start by saying that staff tried hard to make us comfortable. But there were three issues at this hotel that they were not able to fix, and they are VERY unusual for a property that claims to be 5*. First, the minibar fridge emits noticeable noise. A technician admitted that this is a design problem which exists in all rooms and not just in our room. The only way to fix the noise problem was to turn the minibar off. So you have to choose between the noise and your chilled drinks. The problem is apparently so well known to the technical staff at the hotel that they have fitted a special switch on top of the minibar for guests to turn it off. Second is the process of getting access to the minibar. Upon arrival the minibar is locked. You have to call housekeeping to get it opened. The hotel only allows access to guests who pay a security deposit. Now, paying security deposits at 5* property is what you expect to do anyway, and we were happy to pay it at check in. But it seems that this property frequently admits guests without a security deposit and preserves its minibar stock from being abused by just locking it up. The practice of admitting guests without security deposit and locking up minibars may be OK for 4* hotels and lower categories, but I have never seen anything like this at 5* properties. So thumbs down for this one. The last disappointment came from the check in process. I will say upfront that it had nothing to do with the hotel as such. It turned out that Russian residents (like us) have to present local passports upon arrival to prove their region of registration within Russia. We carried international passports. In the end we got checked in, but the process of searching for the local passport number was quite unpleasant. The manager told us that the authorities require hotels to collect these data in order to establish whether guests are liable to a tourist tax of 10 (ten!) Roubles (10 eurocents). Can you imagine such a waste of resources?...

Ưu điểm: Big comfortable rooms. Fantastic bed and bed linen. The sauna and the pool are open 24 hours a day which is very unusal - I like to go swimming and then to the Sauna at 6am and this was the only place where it was feasible. Great view. Wonderful breakfast. Just awasome.

Ưu điểm: Ko thích điều gì tại đây

Khuyết điểm: Nhân viên không thân thiện , khách sạn giá 5 sao nhưng phục vụ chỉ 2 sao. Mình đã đổi từ phòng nhỏ sang phòng to, nhìn ra biển nhưng khi nhận phòng thì van là phòng nhỏ, giá thì mắc hơn

Ưu điểm: Location

Khuyết điểm: Quality of the hotel not as per the brand

Khuyết điểm: The bed are not good not comfortable at all

Ưu điểm: The location and cleanness of the hotel was fantastic. It is located in the heart of the city. You may need walking around 20min to get to the beach.

Khuyết điểm: The only thing that I didnt like was the noise of the street especially the buses who keep horning all day long. The location is great but they must sound proof the windows.

Ưu điểm: Great central location - walking distance to the seaside promenade via a beautiful promenade lined with palm trees and shops. The staff was extremely friendly and went out of their way to help me e.g with finding a local seamstress, making calls for me etc. which was very important to me as the inhabitants don't speak English and I don't master Russian infortunately. Very confortable room although a bit on the cool side for me - the heating through the AC vents can't replace central heating IMO and it didn't heat the room enough. I also would recommend the Paulaner restaurant (branch from Munich). The food was as good as at their other branches but half the price.

Khuyết điểm: Nothing

Ưu điểm: Great location. Friendly staff. Clean hotel. Very nice breakfast.

Khuyết điểm: Maybe bread wasn't so fresh.

Ưu điểm: Everything was perfect - check-in, room, facilities and location.

Ưu điểm: Perfect location for travelling, just next to the railway station, many restaurants and markets around. Staff here are friendly and helpful, almost everyone can speak English, which is good for communication. Although my room windows just opposite the railway station, the room is quiet at night, so I really had a good sleep. The room is not big but cozy, fully equipped. Very well room keeping. Besides, do not miss the breakfast here !! It's really wonderful !!

Khuyết điểm: No.

Ưu điểm: Bed was comfy and staff was friendly.

Khuyết điểm: Many facilities were closed or I had to pay for some services such as using the sauna.

Ưu điểm: The place is very nice nd clean, but it was really cold and warming the room with A/C isn’t the greatest thing you can expect, the rest was absolutely awesome)

Ưu điểm: Cozy hotel, relax environment, polite and friendly staff

Khuyết điểm: No gym, no hair dryer,

Khuyết điểm: where there insects that were biting every night, its very disgusting, they should disinfect the room

Ưu điểm: The standard double room was spacious, with a nice balcony for relax with a view to a beautiful park and clean bathroom. The cleaning was good every day. The beach towels were provided. The hotel building is great and the park is marvelous. The staff is friendly and helpful (special thanks to Galina on the reception). The mineral water and tea rooms are nice additions. The dining room is spacious, there is a good choice of food and welcoming staff (special thanks to the lady on entrance and Vladimir). Entertainment program in the evening was a pleasant surprise (special bravo to Alexander for the really cool dancing). Thanks to all the staff that was not named, but made the stay pleasant!

Khuyết điểm: -

Ưu điểm: Security

Khuyết điểm: Hotel price expensive not worth for money. No drinking water bottle. No laundry. This is not place to relax or enjoy holiday

Ưu điểm: 3-star hotel but with 5-star staff. Very helpful. The only drawback is that there is no Bar !!