Balangan Cottage

We got what we paid for meaning that due to a number of videos, pictures sent to and a couple of phone calls with booking.com, our bill was reduced by 20%. I have no doubt that we could have gotten a greater reduction in our bill but to be perfectly honest by the end of our stay we simply wanted to leave. The pool mentioned in earlier reviews has indeed been completed. If you or any of your loved ones happens to be a midget with a chronic fear of drowning this pool is just the ticket. Less of a swimming pool and more of an ambitious water feature.

Balangan Cottages is the place where problems come to congregate. The bathroom is by far the biggest disappointment thanks to taps that either leak or aren’t even attached, mould mushrooms growing inside the shower, and a shower head that is permanently aimed at the left hand corner of the wall rather than where you would be standing. Even something as simple as a holder for the bidet hose proved too big a task for Balagan's management. The bedroom was a good size and the bed was comfortable but the linen was stained and the mosquito net was covered in last seasons dead bugs. It took 3 days to get sorted. Each time we asked that our room be cleaned someone would happily come through to move the dirt around for us. Friendly staff shouldn’t come at the cost of them being capable.