Postmarc Hotel and Spa Suites

Noisey Noisey Hotel and They Know IT

The bed was comfortable.

Avoid unless you love excessive noise. You will be treated to hearing the room next doors spa, AC, toilet flushing, showers VERY loudly inside your room at all hours of the night and early morning. We sadly had two nights booked. We turned of our AC as we did not pack industrial rated earplugs to deafen the unbelievable drone of the AC in cooling mode. The staff are well aware of the noisey plumbing. I was told by the receptionist that they do not recommend their guests restrict the hours of spa usage. Mind you the spa is only one excessive problem this hotel has... AVOID

This is the 3rd trip that my husband and I have made to Fantasy Inn, it is a fun place for couples, our visit this time, was not as great as it has been. There was very noisy room above us, and they made noise most of the night, I did call front desk and it lessened but did not stop...we booked thru Kayak, and expected to get one of the theme rooms, but because of some strange problem between hotel and booking site, the hotel staff, can't assign a them room, and don't have the info to call the hotel guest to assign room # for theme room...so bottom line we showed up and paid for theme room and got "regular room" this was huge disappointment...overall I like the rooms, large tub, show, and mirrors....those features are fun...the down side, is that carpet needs to be replaced in the rooms, they have redone carpet in halls...the staff and front office area could do with more updating and more features to enhance the experience...

noise, paying for a theme room when booking and then note having it available ....carpet needs to be replaced very badly in the room, front desk area could be updated ...