Khách sạn ở South Lake Tahoe

Ưu điểm: This hotel resort was near many different amenities.

Khuyết điểm: Nickel and dimed. Valet only. Seemed like there were extra charges here and there every day. Internet was slow, even if you paid for faster service. Internet is better at a cheap motel than at this place.

Ưu điểm: The suite room was big and nicer than we expected. The hotel did a good job of enforcing mask-wearing and social disatancing.

Khuyết điểm: Breakfast under Covid was well organized, but they needed more staff to make the lines move faster. The room had an extreme shortage of electrical outlets. We had to unplug lampst to plug in electronics. Charging $10 per day for reasonable speed on internet is not "FREE" as adversited.

Ưu điểm: Great location, good price on internet. Nice spacious room was very clean.

Khuyết điểm: Breakfast poor quality. After first meal we dined out. The resort fees seemed pointless and waste of money especially during Covid time when no housekeeping, gym or spa. Left me wondering why we were charged resort fees.

Ưu điểm: Great location, friendly staff and well priced, vary nice indoor atrium with Coi pond and waterfall. Breakfast was nice

Khuyết điểm: Rundown, rooms had stains on the carpet, under the bed was not vacuumed, no exhaust fan in the bathroom

Ưu điểm: Great location

Khuyết điểm: Horrible service to get another room. We waited almost 2 hrs for someone to check broken AC unit. It was hot and totally uncomfortable for young children who were tired. It was late and they did not get us into the new room until after 11 pm. No compensation or discount for inconvenience

Ưu điểm: Location

Khuyết điểm: Staff uninformed and not to friendly.

Ưu điểm: Centralized, atrium, room size

Khuyết điểm: Dated, long walk to room with a bad ankle, tagged room “do not disturb” but housekeeping entered while we were gone. Asked front desk for silverware and they said we had to get it ourselves from the restaurant. Flimsy plastic toilet seat ready to fall off. springy soft mattress that felt like it drooped to one side. Excessive charges(room-$150, resort fee $34. Usual but they charge $27 for valet for the day and no self parking. allowed.

Ưu điểm: Just openedd after being shut down for virus and staff was great

Ưu điểm: Close to everything

Khuyết điểm: Old, like a motel 6

Ưu điểm: convenient covered parking, quick help with luggage, great space for little children to roam around, big, clean covered pool (a bit cold though), fantastic restaurant. 6 minutes walk to the ski gondola. I came rested from a vacation with kids!

Khuyết điểm: The cleaning service was minimal. If a toy fell under the bed... well, they should vacuum it there at least once a year..

Ưu điểm: Gorgeous hotel, excellent service, beautiful, beautiful room. The beds were a little uncomfortable especially the pull out sofa bed. But other than that everything was fabulous.

Khuyết điểm: Beds were too bouncy, we could feel every move. Sofa bed was murderously bad.

Ưu điểm: Location and good staff

Khuyết điểm: The room that we were assigned at check in did not have a working heater. So we had to pack up and switch rooms. This was complicated by the fact that we had a 2 year old with us.

Ưu điểm:

Khuyết điểm: That the valet parking was $25 a day even if you stayed at the hotel

Ưu điểm: It's excellent room size and above average breakfast buffet, relative to the price being charged. It's location is conveniently located in South Lake Tahoe town centre, but yet is quiet.

Khuyết điểm: Valet parking was $25/night whilst it's free next door at Harrahs. Parking should be free and a minimum valet tip should be imposed instead.

Ưu điểm: The hotel met all our requirements. It was clean and comfortable and very close to all amenities. We would certainly stay there again.

Khuyết điểm: We had no complaints.

Ưu điểm: I liked the location and that it had a wine reception and and a breakfast and I liked the service at the bar and the food areas.

Khuyết điểm: The breakfast lines were long and I think that the layout to get the food, plates, drinks etc. could have been better. It was kind of all over the place and not efficiently laid out although the staff was there to help which was nice.

Ưu điểm: Concierge staff in particlar (morgan) excellent very friendly and knowledgable. breakfast good as well. i liked the location close to everything. local hotel restaurant was great value and good food.

Khuyết điểm: front desk staff not as friendly as rest of staff. bit crowded at managers reception otherwise great. no soy milk available for lactose intolerants.

Ưu điểm: perfect for skiing. relaxing after a hard day on the slopes. rooms extremely comfortable

Ưu điểm: The hotel is great..center of town, staff is very accommodating.

Khuyết điểm:

Ưu điểm: Nothing

Khuyết điểm: didn't like that there were no parking spots, multiple fights were cops were called out. Shower had cold water and took forever to heat up. Online it mention jacuzzi and there wasn't one. Front desk never once picked up the phone for anything. Checkout was ridiculous.

Ưu điểm: a big room with balcony is clean. It's quite. And the shower room is nice & comfortable.

Ưu điểm: We chose this place mainly due to the location. We were looking forward to the "private beach area" which we found was actually a "public area". We also looked forward to renting a boat and parasailing for our kids which was the best part about our stay.

Khuyết điểm: We arrived around 12pm, and checked if we could check in early. I understand that was not possible and not guaranteed. However we kept having to come back to check if our room was ready. We did this 5 times, standing in a long line every time. Check in is 3pm and we did not get our room until about 6pm.

Ưu điểm: Convenient location and price.

Khuyết điểm: The shower door leaked water all over the bathroom. The pool was closed for the season.

Khuyết điểm: I felt like room is very small, we felt congested.

Ưu điểm: The lake view

Khuyết điểm: Loud parking lot. Tiny room. Fireplace and the phone didn't work. The sink didn't drain. The toilet leaked and ran. No one helped to fix the issues or move us. There was fecal matter on the stairs.

Ưu điểm: Close to the beach and everything else!

Khuyết điểm: Wall mounted shelves and racks barely held on by screws in dry wall. One shelf broke off after setting the ice bucket on it.

Ưu điểm: Nice location, near the beach.

Khuyết điểm: front desk is hard to reach for assistance.

Ưu điểm: Location and amenities

Khuyết điểm: Room too small

Ưu điểm: Nothing

Khuyết điểm: Everything. The room was very very dirty, not even vacuumed properly. Nothing was there as written on website while booking. The private beach they had was just a tiny one and very dirty too. We were charged for a room with lake view but when we checked in reality the room had a small window with the view of crapy backyard. Big disappointment.

Ưu điểm: great location on the beach

Khuyết điểm: Rooms were not actually for guests. our first room was dirty upon entering so we were moved to a new room which had a broken toilet. waited hours while they were working on fixing it, then were moved to a smaller room than we originally booked.

Ưu điểm: Lake view

Khuyết điểm: Dirty maid towel left in bathroom, lack of staff commitment to masks and COVID protocol, which provoked guests to have the same attitude.

Ưu điểm: Clean rooms. Clean grounds

Khuyết điểm: Being rushed into making a decision about other properties owned. I felt pushed That should not be allowed after traveling all day. Also checking out early with the young lady was on the phone and held her finger up to shush me. I came back for more questions and she was on the phone again

Khuyết điểm: Not enough parking. Had to park in overflow down the street and be shuttled back.

Ưu điểm: Great facilities, friendly, welcoming staff.

Ưu điểm: I loved how close it was to the lake. The hotel provides a little kitchen with all the pots, pans and cookware as well as utensils. Free laundry room as well as free laundry detergent. The staff was amazing.

Khuyết điểm: We went with a group and one of the rooms had no air conditioning. It was 81 degrees out and the room was hot, not to mention there was an infant in the rooms. Maintenance came and mentioned the switch was off, he proceeded to turn it back on but it never worked. Also our rooms were not cleaned daily.

Ưu điểm: Kitchnette...had all the basic to cook simple meals.

Khuyết điểm: Parking...

Khuyết điểm: There is no hand sanitizers at the check in area for customers to use after using the electronic pen to sign in when checking in.

Ưu điểm: Location. Could walk to everything basically.

Khuyết điểm: Upon entering our room we were met w an overwhelming odor that smelled like Ravioli which remained the entire time. we immediately noticed that our carpet throughout our room was damp.Told us they had cleaned the carpet. Disgusting! Lacks adequate parking

Ưu điểm: Location

Khuyết điểm: Small room.

Ưu điểm: Location...Now for the negatives.

Khuyết điểm: IT'S A TIMESHARE!!! They will harass you as soon as you walk in the door, including a wake up call in the morning. Rooms are small and uninviting, hot tub broken, once weekly maid service, no parking (had to park a block away), and added resort fees.

Ưu điểm: Location is perfect. Close to the water and casinos. Rented a studio room, had a mini fridge & kitchenette area with 2 burner stovetop.

Khuyết điểm: Late check-in (4pm) and early checkout (10am). Pushy timeshare

Ưu điểm: exceptional cleanliness, convenient location

Khuyết điểm: mediocre bedding, small room. Property was not very pedestrian or accessibility friendly. No clear, open, direct paths to nearby amenities. Could have gotten a much nicer room for half the price elsewhere in town.

Ưu điểm: Location is the best part

Khuyết điểm: Not enough parking as they make you park couple of blocks away. The building seems old as it shows it's age. AC did not work. Bathroom door wouldn't lock. Wierd smell from elevators and rooms. Overall not worth the money they charged me

Ưu điểm: it was excellent located property...with easy access to water front and cruise..

Khuyết điểm: why do they charge for parking?

Ưu điểm: The room was clean. The location was convenient for my stay.

Khuyết điểm: Paying for parking whether we wanted to use it or not. I did not like that when I arrived the time share sales staff tried to put the fast talk sales speal on me. They should know when someone says no and lay off. Too many kids in the lobby area. Great for families but not for couples looking for a quiet weekend!

Ưu điểm: The view, the outdoor pool, the consierge.

Khuyết điểm: There is no shuttle service from Truckee (connection to Greyhound stop). I spent $270 for taxis for both directions and would appreciate being refunded for this. Instruct me how to go about it. My e-mail: qq57@yahoo.com .

Ưu điểm: The facilities -- kitchen was complete, indoor heated pool was great, the rooms were clean and the bathroom had jacuzzi ( we didn't use it ). I'd like to bring my friends sometime in July or August and stay in this hotel. I booked 2 rooms.

Khuyết điểm: No complaints.

Ưu điểm: Great value for money. Well located. Nice swimming pool and jacuzzi.

Khuyết điểm: Parking fees a bit steep @ $16 per day.

Ưu điểm: The room and beds were comfortable and the mini kitchenette was a nice feature. The lobby and activity rooms seemed nice for families.

Khuyết điểm:

Ưu điểm: Perfect location, you can easily buy food, wine and other good stuff. The cable is very close to this hotel. The hotel itself is old, you can tell by the facilities. The appliances are in good condition you can cook or heat your food in the room.

Khuyết điểm: It's very expensive. Though it has a perfect location, I think the price can be lower since the building and facilities are old.

Ưu điểm: The staff and location were amazing, plenty to do. Staff went above and beyond for my anniversary

Khuyết điểm: Hair in shower and please don’t try and sell me a timeshare on my anniversary weekend not pushy at all but if I’m interested I’ll let you know

Ưu điểm: Convenient location with friendly staff. Awesome heated outdoor swimming pool with jacuzzi. Well equipped gym with sauna/steam room & locker room.

Khuyết điểm: The room with the pool table on the 2nd floor is not open to the public. I was told only the owners have access to that room.

Ưu điểm: The room was awesome. bigger than expected. very nice to have the kitchen amenities. Very comfortable bed, nice pool area

Khuyết điểm: The cost to park the car was high. $29 a day. We parked down the street a ways which was inconvenient. Also the gas fireplace in the bedroom smelled very strongly of gas when it was on so we didn't use it.

Ưu điểm: The perfect location for skiers! Next door to Gondola, free ski storage next door, and right in the heart of the Village.

Khuyết điểm: Bed was small! Said Queen but sure felt like a full.

Ưu điểm: Close to everything, rooms were spacious and clean

Khuyết điểm: While using the spa tub black sludge and hair came out and was disgusting, but they did come out and clean it

Ưu điểm: Great location, clean, beautiful property! We especially liked the full kitchen and fireplaces.

Ưu điểm: Staff was amazing the room was wonderful and location perfect didn’t even use the truck all weekend.

Ưu điểm: Everything! The hotel exceeded my expectations in every way. The hotel staff is friendly and attentive. The room we stayed in was amazing! Very clean and perfect for a get away to Tahoe!

Ưu điểm: The kitchen at hotel was well stocked with utensils needed. The staff was super friendly and helpful from getting the car to accessing the heated pool. Great friendly,helpful staff made this hotel work for us.

Khuyết điểm: Didn’t like that almost every single restaurant had a bar. Smelling marijuana outside while shopping and walking to beach. More like party/ drinking atmosphere, not very child /family friendly area. Would have liked to seen at least one security person walking around property.

Ưu điểm: The staff were great!

Khuyết điểm: More expensive than it's worth.

Khuyết điểm: I had a room with Eastern exposure and even with blinds closed, the bright sunlight wake me at 6 am. They need better window coverage for rooms with morning light.

Ưu điểm: Clean

Khuyết điểm: Squeaky floors from upstairs and thin walls make you hear TV next door

Ưu điểm: Excellent location and facilities. Great view of lake. Nice pool and hot tub.

Khuyết điểm: Could have small broom on balcony for dust

Ưu điểm: The room was just great. Because of the virus problem here they are not doing breakfast. Location is good.

Khuyết điểm: Nothing.

Ưu điểm: Staff was friendly and helpful. Great location. Great view of the lake from the lake facing room.

Khuyết điểm: No tourist assistance due to COVID

Ưu điểm: Cleanliness

Khuyết điểm: There’s nothing bad at this property.

Khuyết điểm: The Ac broke

Ưu điểm: Location, cost, room was very clean, hot tub was nice

Khuyết điểm: No breakfast or food vending

Ưu điểm: Big, roomy, updated, easy for parking.

Khuyết điểm: The heater did hold at a temperature. It only gets warmer. Maybe it's broken. Otherwise the hotel is very nice.

Ưu điểm: location/views, sm refridge

Khuyết điểm: pet fee

Ưu điểm: I was provided a room that looked directly towards the lake! It was breath taking! Staff was very nice, I got in at 3 o'clock in the morning and was excourted to my room to make sure I was safe!

Khuyết điểm: Nothing everything was great!

Ưu điểm: Very clean, quiet and modern.

Ưu điểm: location and bike rental

Khuyết điểm: doesn't offer breakfast deals and other add-ons that other local hotels do.

Ưu điểm: Loved the heated floors and seat in the bathroom and the shower was nice and roomy. The fireplace consistently worked indoors but the one on the patio required us to continually call the front desk because the tank wasn't staying lit. The restaurant was incredibly convenient and had a decent selection on the food menu (the drinks were not all that they were cracked up to be though). Every member of their staff was so kind and friendly. We took advantage of the free shuttle over to Heavenly one evening for dinner and the driver was so sweet.

Khuyết điểm: The closet space was non-existent to store bags and hang items for two people. The price was really high for what was offered, especially because the "lake views" were an oversell. What we really looked at was a busy road with pedestrians and cars passing by our patio and sliding door and then a parking lot of cars in front of the beach. Not at all like the photos on the site or what was described when I called before booking, so that was very misleading. The rooms were not very soundproof as we could hear a baby crying during the day and night. It was upsetting watching the horse and buggy rides pass by as I personally don't believe in horses being subjected to those activities. It seemed like it was the same horses all day and it was pretty hot outside, so that was sad.

Ưu điểm: Very pretty spot right by the beach. Rooms were pretty. We had a balcony that you could see the lake. Complimentary bikes to ride.

Ưu điểm: Beautiful property. Great location. Staff was very accommodating We will definitely be back. Loved the bike rentals and shuttle service

Khuyết điểm: 1. There was no hot water in the morning when outside temperature is -8 C and they couldnt seem to care about it.

Ưu điểm: view was amazing

Khuyết điểm: cost

Ưu điểm: Right at the lake! close to everything and have free shuttle if you don’t feel like walking to/from casinos and anywhere within 1.5 miles, comfortable bed, clean/spacious room, free coffee/tea in your room, this is our fourth and by far THE BEST stay we had in South Lake Tahoe! Will be our permanent place to stay whenever we’re in South Lake Tahoe from now on!

Khuyết điểm: Everything is perfect!

Ưu điểm: The staffs are the best and helpful.

Khuyết điểm: The restaurant closes early 9.30pm and no other food or drink service late hours.

Ưu điểm: Rooms were clean and nicely appointed. Staff was friendly and helpful, with one exception; forgot to call us when room was available.

Khuyết điểm: They did not disclose the $40 per night resort fee until check out. They pointed it out to me in the fine print.

Ưu điểm: Gorgeous accommodations. The bed was very comfortable.The room and towels were exceptionally clean.

Khuyết điểm: We asked for a beach view. The only beach you can see from the room we were in,2209, was and inch by standing out on the balcony. Our room was 4 or 5 rooms from the beach front. They did not appear to be full, at capacity. When questioned about the lack of beach view we did not get any suggestions or help. I would have expected to be allowed to get a better beach view since there appeared to be open rooms during our stay that had a much better beach view. Also the electrical panel in the bathroom, including the vanity mirror, did not work. So we had to dry our hair next to the bed outlet. That is something that should be checked prior to renting the room. That part was very inconvenient.

Ưu điểm: Was such an amazing experience! Everyone was polite and got everything to us as soon as we requested it! Definitely will be going back

Ưu điểm: Location was great, perfect for the lake. Jimmy's restaurant was very nice and the wait staff were great!

Khuyết điểm: We booked a pet friendly room for our dog, we were told we could only stay on the ground floor next to the lake car park. It was very noisy and the nightly cost did not match my experience. I am a seasoned traveler and this was not good value for money.

Ưu điểm: The staff, decor and small, thoughtful touches were great.

Khuyết điểm: I thought the restaurant, Jimmys, was overpriced for the quality of the food. Menu did nothing for us.

Ưu điểm: The fire pit and live music was great!!

Khuyết điểm: Parking was limited and I was unable to park in the parking lot one of the nights of my stay and had to park on the street where there was only a 2 hour time limit.

Ưu điểm: Nice king size bedroom with memory foam bed . Great location , close to state line

Khuyết điểm: Limited parking , small shower, ice machine broken, no maid service then they ran out of bath towels . Pool was too small and not like advertised .. Too many people for each room which created too many cars and no spots left if you came in late . No social distancing with all the guests .

Ưu điểm: That it was close to Stateline

Khuyết điểm: We didn’t get the room we reserved, king bed. Instead they gave us a queen but no price reduction. There is not enough parking, even though all rooms were not booked.

Ưu điểm: The location was great.

Khuyết điểm: Bathroom sink pipe started gushing out water all over the bathroom floor, we were not using the restroom water at the time, I think it was backed up from other floors. Front desk did not want to give us another room and wanted us to put a bucket under the sink. There was no way it was going to fit and they did not come see the problem. (They ended up giving us one) Shower head sucked it was hard to shower, water sprayed in every direction. Bed seemed to have pet hair on it. We left out fan on in our room with the do not disturb sign on the door and when we got back from outings it was always turned off. This was supposed to be a heavenly room but it was anything but.

Ưu điểm: The location was excellent. Gym was nice.

Khuyết điểm: We had booked a room to fit our large family. When we checked in our room wasn’t available. The manager compensated us by giving us 2 rooms for no charge. She went above and beyond to make us happy. I felt like the facility was run down. We couldn’t get to the lobby from our room unless we walked through a broken fence and field.

Ưu điểm: The bed was comfortable.

Khuyết điểm: They sent us to a building behind the hotel with carpet older than us. The floor had not been swept and there was a hair in the sink, which cast doubt on the rest. They said breakfast was included (some sort of bagged thing), but none was offered when we checked out. At $190, we were greatly disappointed in this hotel!

Khuyết điểm: Bathroom is very dirty, Dog at the floor barking all night long

Khuyết điểm: There was no parking on the side of the hotel we stayed on when we checked in. The sick was clogged & had black stuff coming back up...nasty!

Ưu điểm: Walking distance to casinos, Heavenly Village, Starbucks, grocery store and stores. The bbq restaurant with bar and live entertainment was a lot of fun! They also had a fire pit and we made s’mores and a bbq grill for guests to use!

Ưu điểm: The location is the best. Staff was nice, polite, kind & helpful.

Khuyết điểm: The hotel building has 2 sections and they gave us the room in the old building. The rooms are dark, small & very rustic. Not sure if rustic look is by purpose. The walls are not painted, the furniture is old & no temperature control. Not worth the money.

Ưu điểm: Staff was very informative due to the culvert 19 explained everything in detail and communication

Khuyết điểm: Nothing

Ưu điểm: The location is great. The staff is friendly and The rooms are cozy. Tried the restaurant X crows 2 thumbs up!

Ưu điểm: Very clean, family friendly facility. A cute little beer garden.

Khuyết điểm: Parking was a little challenging, but we managed. Lots of stairs.

Ưu điểm: The whimsical camping theme was very fun! The live music, lights, and camp fires was such a joy for the kids and adults. The staff was nice enough to decorate the room for my daughter for her birthday and even put a gift together for her!

Khuyết điểm: I was charged $100 for a duvet cover after I left that I did not take. However after emailing the manager it was taken care of promptly and professionally.

Ưu điểm: Unfortunately because of Covid breakfast was not served or offered.

Khuyết điểm: It was mid/high 80s in the town and there was no air conditioning in the rooms, only heat. They had oscillating fans in the rooms but it was still so very hot on the 3rd floor. Also all of the large sliding windows of the rooms faced each other, so at night because it was so hot we wanted the glass window open but all of the rooms were visible to each other.

Ưu điểm: The location was great

Khuyết điểm: The hot water stopped working so we had to shower with cold water. But we received a discount on the room.

Ưu điểm: The location couldn’t be better. Walking distance to all things important to us. The early morn/evening fire pits took the chill out of the air while sipping coffee or your favorite brew in the evening. Live musicians brought the evening all tog

Ưu điểm: I was charged for a no show even though I checked in a half hour after the check in time. I was also charged extra fees. I had to have this all corrected the next day b4 I checked out. The second soa was not working.

Khuyết điểm: Room had no phone. The bathroom was freezing as the wall heater was in the room far away from the bathroom. The bathroom light was on a timer n would go off while in the shower. It was also amotion an would go on even if u didnt want it too. No microwave

Ưu điểm: The room looked nice and had a balcony you could sit out on. If I came back here, I would come in Summer.

Khuyết điểm: There was trash from the previous occupant in the room. Although the hotel is expensive, they still put me in a room where they are doing active construction and painting with fumes. Most of their communal areas are outside, which isn’t suited well to winter.

Ưu điểm: Proximity to activities, shops, and restaurants.

Khuyết điểm: The king room was below a family room and there is minimal sound insulation. The upstairs neighbors kept us up all night.

Ưu điểm: Modern, updated decor, plenty of attention to details, comfy beds, fire pits on their outdoor patio( smores makings available at desk), nicely appointed bar in the lobby, friendly staff, proximity to Heavenly Valley

Khuyết điểm: Only drawback was slow Wifi in room

Ưu điểm: Cool vibe

Khuyết điểm: Many staff members were kinda snarly

Khuyết điểm: The room was a bit stuffy and hot, even with the fan on. We had to leave the sliding door open all night to keep the room cool. Lots of noise from fan in the room was distracting while sleeping.

Ưu điểm: It looked cute online, but in reality it was dirty and rundown. Location wasn’t bad.

Khuyết điểm: Room smelled like dog, bed smelled like pee & was dusty. No AC, way overpriced. Dirty property, unkept.

Ưu điểm: Room was clean, breakfast offered was excellent, staff was very friendly.

Khuyết điểm: Only thing I didn't like, which I guess is a big one if you're not a fan, is the beds are rock hard.

Ưu điểm: The staff was friendly, the rooms were well decorated and clean. The beds were comfortable with new bedding and pillows. The TV had a great section of premium channels like HBO ect. Location was perfect to the beach, four or five minute walk. We had a great 4 night stay and plan on visiting them again.

Khuyết điểm: There was no breakfast due to COVID-19, no microwave, and we had to ask for a mini-fridge to be brought to our room. We understood that they had recently refurbished the hotel and were still getting things in order. They need more parking!

Ưu điểm: Non existent breakfast due to COVID, but proudly still touted and advertised. Free coffee.

Ưu điểm: Close to Lake and other areas. Staff was nice.

Khuyết điểm: Room was clean. Effort was made to upgrade but needed some paint work in bathroom.

Ưu điểm: Large rooms and very clean

Khuyết điểm: Our first room was tiny

Khuyết điểm: No breakfast was included due to covid 19, was not told our checkout time.

Ưu điểm: It was in the perfect area and was the most pleasant place to sleep and Relax to come back to.

Khuyết điểm: Ice machine in one spot far from room.

Ưu điểm: It's close to the beach with a free pass to it. It's quite!!

Ưu điểm: The staff are welcoming and friendly.

Khuyết điểm: There are some space to improve on cleanliness. At peak season, the price is way beyond expected.

Ưu điểm: Location and beach access

Khuyết điểm: No breakfast as advertised, the beds are small, no casino as advertised

Ưu điểm: The price and the location were great! Along with the room we also got access to a private beach down the road which was a very awesome plus! The staff were also very patient and helpful! Our room was freshly renovated as well!

Khuyết điểm: Summer is renovation season for South Lake Tahoe so the hotel (and many other hotels) was in mid renovation. Our room smelled heavily of paint for the first two days. Our door was warped so closing it and opening it required a bit of strength which wasnt too bad but having to slam the door shut was quite disruptive to our neighbor.

Ưu điểm: Friendliness of staff, cleanliness

Khuyết điểm: They only had thin blankets and it was cold and snowy outside!!

Ưu điểm: Walking distance to everywhere

Khuyết điểm: Close to everything

Ưu điểm: Not worth the money

Khuyết điểm: Run down outdated rooms. Need upgrades for charging $200 a night.

Ưu điểm: Location and staffs are great.

Khuyết điểm: Breakfast

Ưu điểm: Clean rooms and location

Khuyết điểm: The breakfast, no channels on tv

Ưu điểm: Location but really run down. Remodel to clean it up needed.

Khuyết điểm: Disgusting breakfast. poir kids. Get some real breakfast. Really.. Bathtub needs remodel.

Ưu điểm: Close to everything

Khuyết điểm: Breakfast could be a little better

Ưu điểm: Hotel locality is great, easily accessible to most of the market places. Staffs are helpful in providing tourist spots information..

Khuyết điểm: Break fast would have been better with little extra options and cafeteria area was too small to accommodate guest from different rooms

Ưu điểm: The location and our room Lo

Ưu điểm: Friendly staff and very convenient location.

Ưu điểm: The room was clean and had everything we needed while staying in Tahoe. Staff was friendly too.

Ưu điểm: Location was great! Walking distance to the state line, beach & food. The air conditioner worked well & wasn't too loud. Comfortable bed.

Khuyết điểm: The carpet was kind of gross. It needed cleaning.

Ưu điểm: pet friendly, rooms and linens are clean and great location

Khuyết điểm: very high price for very cheap quality

Ưu điểm: I liked that they accommodated me even though I was 6 hours early checking in. :) I was able to drop all of my belongings in an open room, as I did not have a car and nowhere else to put my things

Khuyết điểm: The heater smelled horrible when I first turned it on, but it eventually went away and it was fine...at least it worked! Everything else was great though.

Ưu điểm: I couldn't ask for more for the 60 bucks I paid :-) we had a comfortable warm room, great beds, free internet, hot water, fridge, microwave, tv, breakfast, and basically a great value for our money.

Ưu điểm: Location, price, staff

Khuyết điểm: N/A

Ưu điểm: ouch on the beds

Khuyết điểm: booked a king smoking , got a 2 queen non smoking

Ưu điểm: nice large room

Khuyết điểm: refrigerator was so noisy it kept waking me up. The breakfast wasn't much and it wasn't until 8

Ưu điểm: breakfast included, check out at 11am.

Khuyết điểm: one staff telling us breakfast was until 11am and then another staff member getting angry when we showed up at 10:10am stating that breakfast finishes at 10am.

Ưu điểm: It was quiet at a very reasonable price. Close to the Lake for a nice walk and close to Casino's, restaurants and shopping. All walking distance.

Khuyết điểm: Accuracy of cost of room. My reservation was in their system but I was charged more than the rate at which I reserved the room. When I produced the reservation printout I was reimbursed.

Ưu điểm: Big room! Clean and the quietest room we have ever staying in. The staff was very nice and the check in and out was very quick!

Khuyết điểm: The only thing that was sad about the hotel was the continental breakfast. The pastries were old and stale. Very lame on choices.

Ưu điểm: It was very quite

Khuyết điểm: Did not open for coffee & donuts before 8 am

Ưu điểm: The closeness to everything.

Khuyết điểm: It smelled like bug spray when I walked in. I realized later it was a plug in room freshener. After I unplugged it the smell eventually went away.

Ưu điểm: The location was beautiful. and the valet was awesome. All of the gentleman who helped us were super cool.

Khuyết điểm: we specifically chose the room because of the jacuzzi tub, we were doing a lot of hiking and knew we would be sore and we also knew we wouldn't really be leaving the room other than to hike due to covid so we were really looking forward to being able to soak in our own little space. We were frustrated when we called up to the front to ask how to turn the jets on and were told they had removed the jets. it was uncool as we had specifically called to ask prior to booking and we're essentially fibbed to.

Ưu điểm: the lobby and staff was very helpful. the valet was quick and efficient.

Khuyết điểm: there were moths in the room and the shower jacuzzi was odd to make private.

Ưu điểm: Nice location, green environment, valet parking, friendly staff! I’m glad to stay here

Ưu điểm: We liked the space we had in our hotel. It was pretty clean and the front desk staff wAs friendly

Khuyết điểm: There were moths flying in our rooms, beds were super uncomfortable and our room was right outside of the pool area. The guests got into the pool early in the morning and woke us up being very loud. The parking was only valet which we didn’t like.

Ưu điểm: We liked the closeness to the Tahoe strip. The room was nice and the view from the roof was beautiful looking up T heavenlys slopes.

Khuyết điểm: Was very disappointed that the keys in the tub did not work. Was one of the reasons we picked this room. Probably would have gone with cheaper one. I am the staff and they said they haven't worked in awhile.

Ưu điểm: Staff very friendly and polite.

Khuyết điểm: Not staying long enough.

Ưu điểm: Hospitality. Super clean, cozy atmosphere, beautiful place.

Khuyết điểm: No complaints at all!

Ưu điểm: The staff was amazing. Our rooms were great. We definitely come again.

Khuyết điểm: There really isn't anything I didn't like.

Ưu điểm: Location Clean

Khuyết điểm: Valet parking is mandatory

Ưu điểm: Staff and bells men

Khuyết điểm: the false room type shower set up jacuzzi turned off soap scum and moldly grout.

Ưu điểm: Nice place.

Khuyết điểm: No coffee.

Ưu điểm: Nothing

Khuyết điểm: Awful experience. No hot water. Had to call down to have it turned on. No manager on duty before 8 am! Internet was inexistent - you had to go down to the lobby to connect. Simply awful.

Khuyết điểm: The room was nothing like the pictures online. It was dusty and old.the ac was broken. The tv didn't work.the heater was super high not remkte to adjust we called office no body to help at 9pm.we didn't sleep.so disappointed.

Ưu điểm: Walking distance to shops, restaurants, casinos.

Khuyết điểm: Bathroom toilet seat was broken, sheets and pillow cases had minor stains, had to wait 45mins past check in time, because rooms were not ready, T.V setup is difficult, But you get what you pay for.

Ưu điểm: walking distance to a private beach with a grill/bar

Khuyết điểm: originally got the wrong room, we kept it anyways and it was fine. It just wasn’t the King room we had expected.

Ưu điểm: Location was good.

Khuyết điểm: We arrived at 4:30pm, but had to wait 45 min for concierge to arrive. Linens were not clean. One of the pillows was yellow and stained. One of the towels was dirty and had not been cleaned. No housekeeping service for the entire time of stay. We left 3 days early. Plug did not have a cover on it, obvious fire hazard. Staff was only there for select times during check-in. No deadbolt chain. There was a place for it, but the chain was not there. Stains on the bed. Pictures on website did not match what we found in the room.

Ưu điểm: The location

Khuyết điểm: The heater is doing too much noise

Ưu điểm: nothing

Khuyết điểm: everything

Ưu điểm: Nothing bad service. I pay to mucht money for this duty hotel to bad

Khuyết điểm: Bade service bad hotel

Ưu điểm: The nonsmoking room didn't smell bad, and the mattress was comfortable.

Khuyết điểm: We were on bottom floor, and people in room above us were running around and stomping until past midnight. There was nobody we could call to complain about the noise since the office closes early. The bath towels were stained.

Ưu điểm: Not a single thing!! I was appalled when I got there. The room was filthy and everything broken. I took several photos and complained and was told not to worry about it!

Khuyết điểm: The pool had stagnant green water at the bottom of the pool and everything was dirty.

Khuyết điểm: I met with The manager before our checkin to discuss my mother’s disability. He gave me a room that she could get into, but it was at the neighboring hotel, which they also manage. The room had multiple steps to get inside! He lied and refused to return my payment. I don’t understand people like this.

Ưu điểm: Nothing.. They don't have rooms availeble until 6pm . so i pay it to much for duty room

Ưu điểm: Location was key since it was at the CA/NV stateline.

Khuyết điểm: We weren't able to check in to our room until 8:00pm and the management staff didn't want or try too work with us on a later check out time or break on the room charge. As a matter of fact they were encouraging us to go somewhere else. The pool was inoperable, there is no spa, or breakfast and there are numerous amounts of younger people and families running around in the early morning hours in the breezeways and walk areas. The place is older and and not on it's way up unless a new owner/developer/or investor comes in and moves out the trash!

Ưu điểm: The hotel grounds were well tended and the swimming pool and jacuzzi looked spotlessly clean.

Khuyết điểm: Room very run down, dirty and overpriced.

Ưu điểm: The staff were very nice and helpful. The rooms were small but comfortable. We were told that they have been remodeling rooms and that by this time next year, all rooms should be redone. Very close to casinos,shopping,Heavenly,etc. Pool,spa, grass area was great for kids and for hanging out and visiting. We would definitely stay there again.

Ưu điểm: Great location.

Ưu điểm: The spa in the room and the distance to the beach

Ưu điểm: The staff was very nice. It was in a great location. The rooms was clean. The prices were very affordable.

Ưu điểm: The hotel was close to the casinos. The price was reasonable and the staff was courteous.

Khuyết điểm: Squeeky floors. No privacy from next door people. Dripping shower head ( I had to get up in the middle of the night to put a towel in the shower to absorb the dripping impact).

Ưu điểm: Hot tub

Khuyết điểm: I would’ve like to be able to choose room but it was hard to see what was available , I kno there’s a honeymoon suite and others but not sure if it was because I went through booking and not directly through them.

Ưu điểm: Hot tub and fireplace .

Khuyết điểm: Carpet is ripped . Toilets are extremely old. The bed sheets were stained so that grossed me out .

Ưu điểm: This hotel hands down has the best value in the South Lake Tahoe area. The size of the room was impressive, the open European showers were so fun to use, the heart shaped hottub was very relaxing, the bed was extremely comfortable, the location was ideal, and the hotel's atmosphere was very inviting. We can't wait to come back! 10/10 :)

Ưu điểm: Location was good.

Khuyết điểm: Bed sheets were dirty.Front desk asked me to pick them up instead of sending room service.Asked to move rooms and I was told they could not honor my request.not worth the money

Ưu điểm: The room was large and clean. I appreciated the excellent, complimentary coffee in the lobby each morning. Location was central, there was easy free parking, and the staff was friendly.

Khuyết điểm: The bath, shower, and sink area took up at least half of the room so there was a lot of lost space. I would have preferred a smaller bathing area and more lounge space. Regarding cleanliness and the coronavirus, the housekeeping staff always wore masks, but with the front desk staff it was hit or miss.

Ưu điểm: The spa tub was very nice.

Khuyết điểm: Just wished I brought my own pillow.

Ưu điểm: Nice spa tub Clean and well appointed Could have supplied tissue

Khuyết điểm: Bed a bit too soft for me

Ưu điểm: Spa

Khuyết điểm: The lady at the front desk was very rude. I booked 5 rooms and she couldn’t understand why there where people with different names for the rooms. I’m like ma’am why would I want 5 rooms for myself. There was a definite lack of cmon sense. I would of fired her for less if she were employed at my business. I will never stay here again, or recommend your facility, only because of her. We stayed on 6/27/2020 and it was your pm lady. The worst I’ve ever exp.

Ưu điểm: The bed was comfortable.

Khuyết điểm: Avoid unless you love excessive noise. You will be treated to hearing the room next doors spa, AC, toilet flushing, showers VERY loudly inside your room at all hours of the night and early morning. We sadly had two nights booked. We turned of our AC as we did not pack industrial rated earplugs to deafen the unbelievable drone of the AC in cooling mode. The staff are well aware of the noisey plumbing. I was told by the receptionist that they do not recommend their guests restrict the hours of spa usage. Mind you the spa is only one excessive problem this hotel has... AVOID

Ưu điểm: Very nice staff and very clean. Loved the free bikes to ride thru town.

Khuyết điểm: No elevators

Ưu điểm: No complaints here. Stayed in one of the standard rooms. Very spacious with a BIG jetted tub. Staff was all very nice and helpful. Location was great, and parking was easy.

Ưu điểm: The hotel is pretty decent. The remodel is nice, there are still a few things that need taken care of. The spa baths should be replaced. All in all it was a great stay and the staff is friendly and helpful.

Ưu điểm: Great property, clean rooms and friendly staff!

Ưu điểm: Location is strategic, good breakfast

Ưu điểm: Location and free parking and free breakfast

Khuyết điểm: No

Ưu điểm: From the night audit at my check in, to the maintenance and housekeeping staff as well as the front desk day time staff that I had a several interactions with, were amazing. It was my first time as a guest at their location in South Lake Tahoe and I was not disappointed at all. The staff worked so hard during the snow storm to make sure rooms stayed cleaned and the parking lot stayed drivable. The stay was also very helpful as my stay was unexpectedly extended due to an avalanche and dangerous travel conditions. They helped me with news and weather updates and were very kind to allow a late check out due to my uncertain travel plans. Once I confirmed I would be staying they were very accommodating in securing a great room for myself and my two kids.

Khuyết điểm: I personally had no realistic complaints. All things considered, it was a great experience.

Ưu điểm: Location

Khuyết điểm: Beds

Ưu điểm: Location and cleanliness

Ưu điểm: The front desk who welcomed us was great! She was there around 7PM on Feb 7, 2020. She helped me to arrange taxi to go somewhere and gave us water and yogurts which were very helpful after long travel to the hotel.

Khuyết điểm: None

Ưu điểm: Breakfast was good and there was a laundry on site. Room was very clean. We would stay here again.

Khuyết điểm: We are seniors and our room was upstairs with no elevator. We opted for a first floor room. It was a lot smaller than the room booked. It was fine but considering what we prepaid it was not a good value.

Ưu điểm: Breakfast was good.

Ưu điểm: Close to hiking and a great Italian restaurant.

Ưu điểm: The breakfast was outstanding. Thanks!

Khuyết điểm: No... everything was very good.

Ưu điểm: Great location. Walking distance to Heavenly and a short drive from Sierra-at-Tahoe. Walking distance to good restaurants. Good breakfast, cozy Jacuzzi and sauna and efficient staff .

Khuyết điểm: A smaller and less suitable room for families with children.

Ưu điểm: Location

Ưu điểm: This hotel has every room right on the beach! The room was perfectly clean! The beach is private, so it’s not crowded at all! Loved watching the lake of our balcony and being just steps away from the water!

Ưu điểm: I absolutely loved the location and the view from my room in 317. The staff was exceptional.

Khuyết điểm: Even though it was handled, I had a few circumstances that were not appropriate. There was a group of kids that decided to take over a bench nearby where I was. They were cussing, loudly and inappropriate. It had nothing to do with the color of their skin. Anastasia was professional and completely appropriate in asking them to leave. She also helped with late night noise from neighbors who blared music and talked way too loud! I appreciate the quiet hour of 10 p.m.

Ưu điểm: The view is amazing.

Khuyết điểm: Needs a little updating

Ưu điểm: Right on the lake

Khuyết điểm: No

Ưu điểm: The view was amazing, rooms were clean and cozy, accessibility great... would definitely come back

Khuyết điểm: Well, we had some issues with next door guest complain of loud music (which it wasn't) and that we where talking to loud (which we weren't) we had the big 3 floor room with kitchen, we are aloud to cook and talk am I right? well it wasn't not even 9 pm and there was pounding on the door (shareable room) saying for us to be quite because they had kids sleeping, that wasn't our fault it wasn't even 10 yet... she complain with management, very rude to come and tell us to be quiet... we had paid lots of money for that room. We decided to go down and seat by the fire pit, and we got kick out by a clerk because it closed supposedly at 10.... bad very bad, they wanted to make other people happy but not us... Did I mention we were not loud, was it because they were white and we weren't... don't want to go to that but it did feel a little bit like that.

Ưu điểm: The views were amazing plus a private beach.

Khuyết điểm: Bathrooms are dated but still clean.

Ưu điểm: Location

Khuyết điểm: Room & living area was kind of cramped for the given no of people stay.

Ưu điểm: Location and privacy

Ưu điểm: The room with the view was wonderful

Khuyết điểm: The coffee in the room was terrible and there should be a microwave

Ưu điểm: Beautiful view!

Khuyết điểm: I fee for the price we pay the rooms without kitchen could at least have a microwave like many others I have stayed in.

Ưu điểm: Very clean. Sanitizer provided and the cleaning staff sanitized everything in the morning.

Khuyết điểm: Some parts of the hotel could use some updating, like the lobby.

Ưu điểm: Vallet was included. Was a nice convenience with all the ski gear.

Khuyết điểm: Nothing.

Ưu điểm: Multiple bedrooms and bathrooms, full kitchen, multiple living spaces, gorgeous views, beautiful living spaces, great for large groups.

Ưu điểm: Staff was wonderful! Best service I have ever had! From beginning to end!

Ưu điểm: Great pool, fun activities for (older) kids.

Khuyết điểm: Despite being on 5th floor, room still prone to all outside noise. Heard music from basecamp pizza which made bedtime and nap time really difficult for my 2 year old. Even white noise machine could not drown out the sound.

Ưu điểm: I think the thing I liked most was the location. While the Gondola portion of Heavenly is not my most favorite, staying at the villas is just so convienent. Once you park you never really have to leave. Supermarket is across the street, cinemas are on site, so many good restaurants are also on site, there’s so much to do within walking distance. It’s really what sold me. Secondly, since there are so many nice places that offer the same close proximity of the gondola is the villa itself. We had plenty of room for our party of 7. We cooked most nights, then frequented the pool area. So relaxing. And very spacious. Not all accommodations can offer the room to stretch out with 7 persons in a room.

Khuyết điểm: Maybe communications on what was going on activities wise. For instance I didn’t even know there was a ski check until the end of my stay, it could have made my stay so much easier by checking ski equipment rather than lugging it up to the room each day.

Ưu điểm: I love that it is so convenient to everything! I only had to use my car twice during my whole trip. Everything was walking distance!

Khuyết điểm: I'm not sure what had happened but my car had valet parking. And they returned my car with wheel/ tire was flat