South Lake Tahoe khu nghỉ dưỡng

Ưu điểm: The service of the van taking us to and from restaurants or the heavenly village. Staff were nice too

Khuyết điểm: The carbon monoxide that triggered constant throwing up of my eldest son and my 2nd daughter happened during our last stay which was the 5th night. It was maybe because of the heating element either coming from the fireplace or the heater itself. We were not directly informed about the causes of that and we are unsure whether it came from that particular room.

Ưu điểm: All the amenities you need for a wonderful stay! Beautiful room, loved the cozy sitting area in front of the fireplace with a view of the lake from our balcony. We were there during the Christmas holiday and our balcony was decorated with pine garland; such a nice touch! Heated floors in the bathroom, spa tub and a heated toilet seat! Beautiful place to stay! It was truly the highlight of our 2 week trip!

Khuyết điểm: 1. There was no hot water in the morning when outside temperature is -8 C and they couldnt seem to care about it.

Ưu điểm: Great location right on Lake Tahoe - assuming you get a good room that isn’t just a full on view of a fence in the parking lot, there are some very nice views of the lake and it’s a quick walk across the street. Shuttle service into heavenly village is also very convenient and the daytime driver Trevor is great.

Khuyết điểm: This hotel is nowhere near worth a net $700 per night (Including taxes and a seemingly arbitrary nightly “resort fee”). It’s a nice hotel but we thought we were going to be in a fancy luxury boutique for that kind of money. This was not that. Nothing that bad; just nothing that great. If you’re paying more than $400 per night for this hotel - total - you’re paying too much.

Ưu điểm: The staffs are the best and helpful.

Khuyết điểm: The restaurant closes early 9.30pm and no other food or drink service late hours.

Ưu điểm: Nice location

Khuyết điểm: Some miscommunication with services provided by the resort...

Ưu điểm: Was such an amazing experience! Everyone was polite and got everything to us as soon as we requested it! Definitely will be going back

Ưu điểm: Location was great, perfect for the lake. Jimmy's restaurant was very nice and the wait staff were great!

Khuyết điểm: We booked a pet friendly room for our dog, we were told we could only stay on the ground floor next to the lake car park. It was very noisy and the nightly cost did not match my experience. I am a seasoned traveler and this was not good value for money.

Ưu điểm: The staff, decor and small, thoughtful touches were great.

Khuyết điểm: I thought the restaurant, Jimmys, was overpriced for the quality of the food. Menu did nothing for us.

Ưu điểm: The room was amazing! Wish we had one with a view though!! We will definitely come back, but get a lake view rom. I LOVED the heated floors and toilet seats!! The bar and restaurant staff were very friendly and fun to converse with

Khuyết điểm: Spa was expensive!! Very overpriced! An 80 minute massage was $185. Where I go at home, it is only $125 and has a private women’s lounge where they give you complimentary wine and/or champagne... The restaurant menu didn’t have much of a variety...

Ưu điểm: The location was excellent. Just the right balance of accessibility, convenience,comfort, views of the lake and mountain! Availability of ski service ( fitting and rental on the premises) was the best thing!

Khuyết điểm: The bed was too soft, not that comfortable. Couldn’t use pool( broken heating system). Poor communication with shuttle pick up. We waited for almost 30 mins. in freezing weather expecting the usual van (Jan.2 evening) without anybody informing us that it broke down and a different vehicle was used. We ended up walking back which is not a big deal but we deserved a courtesy call and a more sincere apology.

Ưu điểm: Room service and the rooms were clean

Khuyết điểm: Housekeeper timining

Khuyết điểm: Pool and jacuzzi very crowded and no room service

Khuyết điểm: The water in the big swimming pool wasnt as hot as expected. I could only get into the jacuzzi, which was quite crowded.

Ưu điểm: The rooms were very comfortable and spacious. The game area and indoor/ outdoor pool was perfect.

Ưu điểm: Kitchnette...had all the basic to cook simple meals.

Khuyết điểm: Parking...

Khuyết điểm: The property did not response to any request and messages. Not satisfied with the service. Was trying to change our check in date and nobody response.

Ưu điểm: Nice place, location and amenities

Khuyết điểm: The check in was not very helpful in finding out why I had pay resort fee twice if only staying one night??

Ưu điểm: Located near the marina; heated indoor & outdoor pool; VIEWS

Khuyết điểm: Limited parking

Ưu điểm: Location. Could walk to everything basically.

Khuyết điểm: Upon entering our room we were met w an overwhelming odor that smelled like Ravioli which remained the entire time. we immediately noticed that our carpet throughout our room was damp.Told us they had cleaned the carpet. Disgusting! Lacks adequate parking

Ưu điểm: Location

Khuyết điểm: Small room.

Ưu điểm: Excellent location by the lake! Serene! Beautiful winter wonderland! Staff friendly: they represent South Lake ALOHA SPIRIT

Khuyết điểm: We didn’t have a car because we took the Reno airport shuttle. I would recommend that your shuttle be able to go to the Heavenly area! It’s only 5 minutes away. Please Show a shuttle schedule: time & what areas available. (in the information sheets given to us @ check in.)

Ưu điểm: Condo style with kitchen, but no oven to bake. Clean and location was good, close to the beach and shopping area. Parking could be a challenge. We got lucky to find one. Although it is free, it might be hard to find one

Khuyết điểm: Parking is free but hard to find one. No complimentary breakfast.

Ưu điểm: Location is the best part

Khuyết điểm: Not enough parking as they make you park couple of blocks away. The building seems old as it shows it's age. AC did not work. Bathroom door wouldn't lock. Wierd smell from elevators and rooms. Overall not worth the money they charged me

Ưu điểm: Location is perfect BBQ grills on property are nice

Khuyết điểm: Pools were not heated even though they advertised them that way. They stick you in the main building in the summer on the first floor with paper thin ceilings so you are awakened by the people above and you are far away from the beach and with only a queen size bed even though other rooms were available the Andrea manager wanted an upcharge of 50 per night plus tax for them even though the reception clerk said it was no problem to move. Andrea the manager always had a fake forced smile and was not customer focused at all. The room carpets were filthy.. they needed shampooing.

Ưu điểm: Access to beach is great. Shuttle service on demand is excellent. Staff is friendly and helpful. Parking was tight, but we were there on 4th of July. Our suite was clean and the kitchen was well stocked with dishes, silverware, etc. (though we didn't need a kitchen for a one night stay). Would stay there again, but book a room earlier and request a room that is located as far from Hwy 50 as possible.

Khuyết điểm: Our suite was spacious, except for the shower and toilet room which was extremely small. Furniture could use an update, screen doors were barely functional. Suite was facing Hwy 50 and was REALLY noisy. Needed to have the doors open because it was quite warm. I suppose in winter the noise wouldn't be an issue because you could keep the doors closed. Lastly, we paid way more than the room was worth, but booked it only a week before the 4th of July, so it was somewhat expected.

Ưu điểm: The free shuttle was great- we never waited for more than 5 minutes for a ride. It was nice to have the continental breakfast as an option. Service was great and everyone was very friendly. Having a kitchen was great.

Khuyết điểm: Room (especially the bathroom) was kind of cramped.

Ưu điểm: Quiet, Clean updated kitchen and bathroom. Comfortable King bed. Private balcony. Beach access and plenty of recreational choices.

Khuyết điểm: Wish there were more wash cloths available.

Ưu điểm: The Condo was lovely and clean. The proximity to the sandy beach at Lake Tahoe and the South Shore casinos is excellent. Also, the grounds are beautiful with all of the lovely pine and redwood trees on the property. We had a wonderful relaxing visit, and I will definitely recommend Aston Lakeland Village to my friends

Khuyết điểm: Condos located near Lake Tahoe Blvd are too noisy with the traffic close by. I had to request a different condo than the one originally assigned to us, and Aston was very gracious about moving us to a condo closer to the Lake.

Ưu điểm: We enjoyed the swimming pool

Khuyết điểm: First of all am not saying all employees are not properly trained doing their job but some of the employees yes they are not properly trained especially when they are charging bills to their guests when they checking in like what happened to us it is so terrible experienced we ever had in that place I booked online and make reservation I payed everything online so when I came to the front desk at the resort I told Them that I have reservation and I payed online however this employee asking for my debit card charging for any damages incase we something happen to the unit for amount of $100 for me doesn't matter because he said they will refund it after we check out so I said ok but then after an hour I check my online banking and it showed up in my bank account that the resort charge me $348 I can't believe this people can't do their job right so I told them what happen and they told me that they will refund it and they said it takes 3 to 5 business days to refund completely in my bank account and the next day I saw in my bank account they charge me again $740 I can't believe this place this is so much errors and stupidity why they can't do their job really guy come on!!' so I talk to them again and again and again all they did is sorry we will refund it we just make a mistake. And also at the next counter at my left side another costumer complained because of their errors over charging their costumers!!!! Please don't go in this resort believe me!!!!

Ưu điểm: The beach and pools were nice.

Khuyết điểm: No air conditioning. Hot and too smoky for windows to be open. Even with wolindows open and all fans going it was very hot on main floor and loft. Not bearable during the day and until after dark. Dish washer was filthy when we checked in. Food dripped on top of and down door. Filter area was caked with food and debris. It took 3 or 4 calls to desk to get it cleaned enough to be able to use. Lack of soap and dish soap. Had to call multiple days for more. Also, needed to call for extra towels for our family of 5 multiple days.

Ưu điểm: The fact that is was right on the water

Khuyết điểm: The AC unit did not cool the room properly. Had to get and extra fan. The room was a non smoking room but there were cigarette butts on the balcony and the worse part was when I turned my covers down on the bed and found a large black hairball in between the sheets

Ưu điểm: Good value for money but the cleaning was not up to scratch. I don't think the sheets on our bed had been changed. Hairs on the sheets when I have inspected before bed. There were hairs on the bathroom floor. Carpets were worn in areas. Bedding looked about 20 years old. Just felt a little yukky

Ưu điểm: This was everything we needed for a weekend with my son and his family! The unit we were in is a three storey condo with three bedrooms (one in the loft) and two baths, full kitchen, living room and laundry. And the kids (and I'm including my grown son here) really enjoyed the wood fireplace! Beautiful surroundings, right on the beach. We decided to buy groceries and stay in the first night. ..a very good choice as the kitchen was well appointed. There are even board games! !

Khuyết điểm: Just be aware that the loft gets really hot if you use the fireplace in the evening.

Ưu điểm: Front lobby inviting, cookies and hot chocolate provided. Wednesday night bingo in lobby bar/restaurant was lively and fun, mix of locals and guests. Nice hot tub.

Khuyết điểm: Towel visibly dirty (not just stained, crusty with something orange). No bath mat or wash cloths (without bathmat, water from shower makes bathroom floor slippery). In addition to providing sufficient towels, small amenities like a plastic bag for wet swim suits and a garbage can in the bathroom could go a long way to making a tiny room more comfortable. Construction going on in two buildings fronting lake, thus currently available rooms are behind those with view of construction site and noise starting at 8 am. Shop overpriced @$4 for a cereal cup; go to Safeway across the street and get a whole box of cereal for less $.

Ưu điểm: It was near alot of restaurants.

Khuyết điểm: Handful of nails in parking space due to construction. Paid for view of lake but totally blocked by parked vehicles. Neighbors dogs barked all night. Heater didn’t work. TV didn’t work. Was given two sheets and thin blanket per bed. Froze all night. Extremely loud if anyone is above you. Pictures on website look way better than reality. Won’t ever come back. See pictures below..

Khuyết điểm: A bit noisy at night

Ưu điểm: Very nice staff and very good location

Ưu điểm: Great location and very friendly staff. Bed was comfortable. Have complementary hot chocolate and cookies in the afternoon. We also like the fact that the hotel tries to encourage environmental protection by offering $3 coupon per day for no towel and linen change.

Khuyết điểm: Nothing.

Ưu điểm: The in-room gas fireplace made the room warm and cozy. The staff are excellent, very friendly and welcome. We have stayed here before and will certainly stay here again next time we are in Tahoe.

Ưu điểm: Room with fireplace, lobby, location

Ưu điểm: Breakfast was very bad.

Khuyết điểm: BathRooms could have been better

Ưu điểm: Everything was great except for the noise.

Khuyết điểm: Noise...might have just been bad timing with a rowdy group next to me.

Ưu điểm: Sidelines was awesome and friendly. Great staff! Love Hamilton and the cook. Watching football with them was super fun. The hot tub was great and the room with access to the beach was amazing! Love the fireplace! Will absolutely stay again!

Khuyết điểm: No complaints. Everything was amazing.

Ưu điểm: Fabulous. Beautiful views of the lake from our room, Staff very helpful and awesome. Overall. Wonderful time. We will be back

Khuyết điểm: No

Ưu điểm: Staff was friendly and the complimentary coco and cookies were a hit with the kids. Parking was easy with easy in/out access. The showers were nice and hot. Plenty of hooks for after ski clothes to dry out in the rooms which is something other hotels lack.

Khuyết điểm: I'm sure they're starting to make improvements but the rooms were pretty tired. Fireplace did not work at first and help did not come as promised until we asked a second time. Party of four on reservation should get four bath towels, not two. Shuttle was nice touch but while we were waiting we were not told that the shuttle was in town, and would return to pick up a party of 8 people, go to town and return for us. So we were sitting around waiting. We gave up and drove our car. If we stay again we'll look forward to the transition to queen beds instead of doubles. The hot tub was warm (I don't think it was even 100) so although we were looking forward to it, we did not use.

Ưu điểm: The staff was great, very helpful, and friendly. Nice room with a chalet feel. Fast valet service. Great location.

Khuyết điểm: Strong commercial air freshener smell initially in the room, cracked open the window and it was fine. They need a better air freshener when recycling the rooms.