Khách sạn ở Melbourne

Ưu điểm: Lighting and ambience of the bathroom was beautiful.

Khuyết điểm: Complimentary snacks upon arrival.

Ưu điểm: Location location location

Ưu điểm: From the time we arrived the people were so friendly and helpful. We will definitely stay here again!

Ưu điểm: Amazing location / beautiful decor and room design.

Khuyết điểm: The roof top bar was not as exciting as I thought it would be (not that high) but still a great option to visit onsite.

Ưu điểm: Great, modern room in a very new and hip design hotel. Breakfast in the very hip restaurant was delicious and the staff very friendly. We were positively surprised and enjoyed the stay very much

Khuyết điểm: Watch out - rooms in floor 10 and 11 might be bothered by the immense noise coming from the very popular rooftop bar open to the public

Ưu điểm: Design, decor and feel of hotel Rooftop bar Gym Location

Ưu điểm: Perfect location, great room and all the staff are very happy and extremely helpful. Definitely will stay again.

Ưu điểm: the x-mas dekoration was fantastic

Khuyết điểm: non smoking property. and no inside designated smoking place. on the street only!!!

Ưu điểm: My daughter and I had our own spa night - loved the room, bathroom and staff were exceptional. Even put water in our car for the drive home!

Khuyết điểm: All good

Ưu điểm: The hotel is very luxurious which I loved. Fabulous lobby and interior design and it smells of flowers too. They are also currently donating all coins thrown into their lobby fountain to the bushfires. The location was great, very close to everything.

Khuyết điểm: We had a few hiccups when booking for High Tea, mainly because my partner called instead of myself whom the room booking was under. It wasn't a worry as they had a "Peppa Pig" high tea going on and told us there would be lots of children around so we opted out. My partner also asked for something special for our anniversary in our room but that didn't happen unfortunately.

Ưu điểm: I loved the staff’s friendliness, location of the hotel and the overall experience of staying in such a lovely place.

Khuyết điểm: Nil

Ưu điểm: The whole stay was exceptional. The room, the facilities and the staff were all first rate. The location is unbeatable.

Ưu điểm: Splendid breakfast... lots of choice and fine quality food. wonderful service. Staff could not be more helpful

Ưu điểm: George, the front door greeter was amazing. Very helpful and friendly.

Ưu điểm: Very comfortable and a bit retro in a good sense. Staff very welcoming and friendly. Was a treat and we Hope to come back soon!!!

Ưu điểm: Location was great and about dated

Khuyết điểm: Staff service was average apart from front desk

Khuyết điểm: We asked for an additional room when we arrived as we realised that our two rooms would be too small to accommodate our children. We were told that the booking.com rate we secured the first two rooms at would be charged for the third room also but in fact we were charged much more. Our query still hasn't been resolved after over a week.

Ưu điểm: Room size, check in was easy and staff were very personable

Khuyết điểm: pool or sauna should be included in room price

Ưu điểm: Spa and room

Khuyết điểm: Service in the restaurant radii was less than acceptable. Disdainful attitude displayed by the maître de. Food was average

Ưu điểm: Love this hotel and very special to me as I was an outpatient when I had my son and he was only 2 days old. I will always go back to this place for a special weekend away. The moment you walkin the foyer you know it is an amazing hotel. Such warmth!

Khuyết điểm: Just need a milk warmer for the nespreso coffee machine. Other wise can not fault this hotel.

Ưu điểm: Our stay at the Park Hyatt hotel was luxurious. Everyone who works there was friendly and welcoming. The rooms are stylish and comfortable. The walk in wardrobe and beautiful bath were a dream. The pool is the nicest hotel pool I have ever seen.

Khuyết điểm: The only disappointing thing was the the information booklet in the hotel room suggested that the pool/spa area is open 24 hours and I was really looking forward to a post dinner swim. In fact the pool closed at 8.30pm.

Ưu điểm: excellent, great food quality and choice, very friendly staff

Khuyết điểm: The single bed is too too tiny

Ưu điểm: Location was great. Customer service on greeting us was courteous. Cleanliness in our room was a bit disappointing. We expected a higher degree of cleanliness from the Park Hyatt and spent a lot of money on a room as it was a special occasion marking our son's Wedding. The silver tray where the toiletries are kept was dirty underneath with water stains and dust. The only reason I saw this was because I wanted to place my makeup brushes on it, so I had to wipe it with a face washer. Bed was clean and comfy. The remote control was dirty with food in between the buttons. I asked for it to be replaced and was greeted with a technician to fix the TV even though there was nothing wrong with the TV. I ordered cappuccino and received a latte, which was luke warm. When ordering Eggs Benedict I asked for spinach and ham and was told I could have either as there was not enough spinach to go onto two muffins, the same applied to the ham, but the next morning when I ordered them again I received spinach and ham on both eggs. I have to say breakfast was delicious High tea being served looked great where we had drinks, but surprised that all the windows were dirty, as was the courtyard. Expected a higher level of cleanliness from this section especially as this was a focal point of entry. Otherwise the staff were courteous and polite. I have to say visitors that came to our room were surprised at the lack of cleanliness in the room.

Khuyết điểm: See above

Ưu điểm: The hotel staff are phenomenally helpful and polite

Khuyết điểm: Leaving

Ưu điểm: The room was very clean and the staff were very polite, professional and helpful.

Khuyết điểm: No.

Ưu điểm: Loved every minute, thank you.

Khuyết điểm: I loved everything

Ưu điểm: The hotel was stunning. Beautiful rooms, perfect location. Front desk were very professional. Overall very impressed with this hotel.

Khuyết điểm: The only issue I had was the restaurant experiences. The service was slow (at quieter times) and we had two meals and both times there was an error to our order. No guesture was given. Also, I felt the pool hours were too short, closed to early.

Ưu điểm: Staff were very friendly and welcoming, especially staff waiting outside. Rooms are very large and bedding very comfortable. The location of hotel is perfect - close to shops, public transport and great restaurants. This was my 4th stay and will continue to use.

Khuyết điểm: One day, staff did not clean coffee pot or glasses. Not a biggie but worth noting.

Ưu điểm: Loved the history, and character of the building

Ưu điểm: Location, exceptional staff, atmosphere, rooms and facilities. The hotel really cares about the guests. You feel welcome and valued. Breakfast is wonderful and the 4 to 6 drinks is amazingly generous.

Khuyết điểm: Nothing it was exactly what I expected and more. Some people may not like shower in bath.

Ưu điểm: Big rooms well appointed

Khuyết điểm: Shower over the bath

Ưu điểm: The staff are all excellent. They were very helpful.

Khuyết điểm: It was all good

Ưu điểm: The view was lovely at night, the bed was very comfy

Ưu điểm: Beautiful lobby, great staff, good location and great room with balcony. It felt 5 star

Ưu điểm: Friendly, efficient welcome and wonderful service in the restaurant.

Ưu điểm: Fantastic position, great staff.

Khuyết điểm: I had to eventually leave☹️.

Ưu điểm: We really enjoyed our stay. The room was awesome, very clean, presentation was great and staff were very good. Can’t wait to stay again

Ưu điểm: Extra comfy beds Very quiet Drinks vouchers for our Anniversary were appreciated

Khuyết điểm: Balcony could have had an outdoor table, not just 2 chairs, looked un inviting No shampoo or conditioner???

Ưu điểm: Outstanding location, really lovely staff who could not do enough for you!

Ưu điểm: Wonderful hotel. Absolutely lovely staff, warm and accommodating. The extras - including free mini bar items and upgrade - very welcome. Bed supremely comfortable and everything was incredibly clean.

Khuyết điểm: It’s right on a central tram line which is very convenient but it’s a decent walk to the offerings of South Yarra. Also, furnishings have been gently but clearly used, will need an update soon.

Ưu điểm: Everything about this hotel

Ưu điểm: The lobby had a great feel to it and all the staff were friendly and helpful. The room was spacious and had a great view.

Khuyết điểm: There was a bit of construction in the area but didn't affect our experience to much.

Ưu điểm: Everything except the TV

Khuyết điểm: The facilities were excellent except for one thing. The TV reception was terrible, it was extremely frustrating while watching the cricket and it would freeze for over a minute and when it came back we had missed a wicket.

Ưu điểm: Great location walking distance to Southbank. Very clean. Staff were very polite, helpful and friendly. Breakfast was really nice. Second time we’ve stayed here and we would definitely stay again.

Khuyết điểm: There is nothing that we didn’t like.

Ưu điểm: The beds were comfy. View was nice. Very pleasing stay

Khuyết điểm: Such a big named hotel having no swimming pool, and then its never mentioned while booking,that we have to pay a deposit of 200$. So it should be mentioned and the money should be deposited maybe in fair amount of 24-48 hrous to the persons account . Other than that all good

Ưu điểm: The most comfortable bed we have ever experienced! Electronic curtains was a real help in getting a good nights rest. On top of that a complimentary upgrade from a lovely staff member to make the whole experience a memorable one. Buffet breakfast in addition had a great selection of cuisine which could satisfy anyone's tastebuds.

Khuyết điểm: Fabric of the bath robes and towels could have been a little more softer to our liking.

Ưu điểm: The comfy beds & pillows

Ưu điểm: It is definitely well worth upgrading to Yarra River views as they are mesmerising! This former Hilton hotel has been renovate so it is much brighter and modern. Great buffet breakfast. Friendly and efficient staff.

Khuyết điểm: Dressing Gowns and Towels weren't very soft and felt well used!!

Ưu điểm: Clenliness, view from the room, electric blinds, breakfast buffet.

Khuyết điểm: No pool, gym small, doona was too hot couldn't sleep and no option to have a sheet.

Ưu điểm: Location

Ưu điểm: Awesome city and river view at night. Close to factory outlets and casino and nice restaurants

Khuyết điểm: The entrance looked like an art gallery but not a bad thing just different

Ưu điểm: Stayed for my anniversary, perfect location, fantastic room. All the staff were friendly and very professional. Will definitely be back.

Ưu điểm: Great location, rooms and staff. Great breakfast and pool - gym was a bit tight. Nespresso pods (6) was a great idea too

Ưu điểm: Location was excellent

Khuyết điểm: I extended the stay by one night and did not notice at check out that I had been charged 60 dollars extra for the second night leaving a bad taste. For this reason I will not use the hotel again nor will I recommend it to anyone or leave a good review on any media outlet.

Ưu điểm: The bedroom was really comfortable. The staff were superb. The kitchen and laundry facilities were excellent. The buffet breakfast was good, with healthy options and reasonably good coffee. Proximity to the city is fantastic. Views of the city were fantastic. Valet car service was really convenient.

Khuyết điểm: The bathroom was a little unclean on arrival - hairs in the bathtub, which meant I didn’t want to take a bath! There was a weird smell coming from the street, in the mornings, I think from garbage or drains, not sure. This was a shame because having windows that open was really nice, and the view of the city was great. The gym was small, with limited but new equipment, but it was very clean.

Ưu điểm: Lovely platter for our anniversary and excellent service. Staff were so kind and helpful

Ưu điểm: Staff were exceptionally friendly and helpful. Room was clean, and excellent views for new years fireworks.

Khuyết điểm: Wasnt advertised that there was no smoking on the balconies, no information about it, was the only reason i wanted a balcony.

Ưu điểm: Location and value for money.

Ưu điểm: the bed was comfortable.

Khuyết điểm: bathroom, shower space- very tight.

Ưu điểm: Location was great for us and value for money

Ưu điểm: Loved its style

Khuyết điểm: There was nothing I didn’t like, I would stay there again in a heartbeat

Ưu điểm: Staff were lovely. Great access to trams and transport. Great value with a lovely breakfast.

Ưu điểm: Amazing room, super clean, park view, friendly staff :))

Khuyết điểm: Nothing

Ưu điểm: Flexible, friendly staff.

Khuyết điểm: We needed somewhere near by to the royal children's Hospital to stay, the only thing we didn't like was the reason for us to have to stay.

Ưu điểm: The fresh design and beautiful Larwill art made the whole hotel bright and welcoming. Wonderful room and wonderful staff.

Ưu điểm: The check in check out was quick. The people there were very friendly & helpful. Room was spacious and bed was very comfortable. Overall it's great place to stay.

Khuyết điểm: There was nothing complementary in the room. At least water should be given complementary. Rest all is fine.

Ưu điểm: The kind staff. The comfortable room.

Khuyết điểm: Nothing

Ưu điểm: Good location. Walking distance to lots of things

Khuyết điểm: Uncomfortable bed - too soft

Ưu điểm: Friendly staff.

Khuyết điểm: The food could be better especially for the price of it.

Ưu điểm: Fantastic location, friendly professional staff. Cannot fault hotel. Excellent facilities. Clean modern comfortable rooms. Highly recommended

Khuyết điểm: Nothing it was superb

Ưu điểm: Friendly staff, very comfortable room and bed. Great location.

Ưu điểm: Good location, friendly stafff

Ưu điểm: The hotel exceeded every expectation. We only booked it because of its location (and it was cheap in comparison to the alternatives). But boy, it turned out to be the best hotel we had on our round trip! This goes to show that even chain hotels can offer a great customer experience if they're managed as well as this one. Aside from location and price, we liked the clean and modern rooms, but most importantly: The service was extremely good. Super friendly and helpful. From check-in to late check-out to helping us book a taxi with a car seat. A very clear recommendation!

Khuyết điểm: We had dinner once at the hotel restaurant, which lacked a little bit in terms of service compared to the high standard of the rest of the hotel. But hey, at least there's a tiny bit of room for improvement ;)

Ưu điểm: Amazing staff so friendly and kind. We got a room upgrade, late checkout and a complementary bottle of wine to celebrate our anniversary! Room service was excellent!!

Ưu điểm: Bed was super large and comfortable.

Ưu điểm: Great location and restaurant was awesome

Khuyết điểm: Mix up with the type of beds we needed, the complementary upgrade was nice but we needed two singles not a kingsize

Ưu điểm: Easy check in (and check out) with friendly staff, a large room that met my expectations, and an excellent location to access theatres, restaurants, Federation Square and public transport.

Khuyết điểm: NA

Khuyết điểm: I gifted my colleague a night stay for new years and was made to wait 2hrs, then the dutu manager amandine complicated the paperwork tgen i was given 3 different fax numbers to fax paperwork very embarrassing situation for me as a gift given i choose a different hotel every year but i will never book here again or reccomend to anyone i was promised a returned call no one called no apologies or anything very poorly delivered customer service experience

Ưu điểm: Room design and location

Khuyết điểm: Menu of food room service

Ưu điểm: Location and view

Khuyết điểm: Rooms are extremely noisy and there are no USB ports in the room, only ethernet cables which is really dated