Best Western Plus Grosvenor Airport Hotel

Holiday Inn is across the street

The staff was friendly, I couldn't hear the neighbors and my room was clean. I issued some of my complaints to the front desk and they refunded my 8 dollar parking fee.

Creaking bed, broken light switch, single night stand between two people, unpluggable bath tub, being asked to conserve water when the toilet flushed in excess of 3 to 5 gallons a pull, the closed pool, broken floor number by the elevator sitting on the floor, very minimal exercise room, paying 8 dollars for a completely full parking lot, the hotel stinking of smoke on a non smoking floor, stairs don't lead to the lobby, etc. I paid over 100 dollars for one night and left underwhelmed.

$100 a night

Didn't feel like a 3 star hotel. Maybe 2. Breakfast not good. Very bare bones room.

1 night stay

Good location. Close to the airport. Complimentary shuttle service to/from airport.

Booked a room with 1 King bed. When I arrived, I was told they any had rooms with 2 Queen beds available. They seemed more like twin beds.

reachability to the airport

the noise from the street

Location and fast check out

Check in clerk was quiet and rude, booking.com listed our room as being a smoking room, only for us to find out the whole hotel is non-smoking. Equipment outside below our window squeaked and made noises throughout the night

Check in and checkout went smoothly. Staff was helpful rooms were clean and comfortable. Affordable price for the location.