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Beautifully designed comfy rooms, breakfast was great and moroccan food main courses was great too
One of the best hotels I have ever stayed. A hotel in China which serves three kinds of Birger Muesli at breakfast is definitely topnotch. Also good croissants and great fried rice with beef (also for breakfast). Perfect beds and spotless. Reception and concierge helped me out with some small matters!
Dark hallways and tasteless hotel design. Next time they should try fresh young dutch or scandinavian designers.
The comfort of the room and the quality of the fittings
The price of extras
a luxury hotel with a rich delicious buffet
Excellent accomodation, large room with nice bathroom, friendly staff. Good food in the available hotel restaurants. Executive service is very good and value for money. (breakfast and happy hour)
The location of the Sofitel is at a prestigeous lane / square but you cannot just walk out for a meal or shopping. The nearest by shops and restaurants are a 20 minutes walk from the hotel so you need transport to go there (which is available at low prices (tuktuk type of transport). Another thing, we had looked forward to visit the Japanese "Koi " hotel restaurant, but during golden week early October they closed half of the hotel Sofitel restaurants, and Koi was not open.
The staff are very helpfull. I got ill during our stay and they arranged a doctor immediatelly and were very helpfull. They also upgraded us.Food is excellent and facilities are great and the hotel is very central.
Only that when they say the breakfast closes at 10h30 they mean it and will start cleaning and removing things around you 5 minutes before the time and clearing off the buffet.
Central to everything. Easy access. Very friendly and helpful staff. Very comfortable in every way. We stayed another night.
Swimming pool was out of order. Ladies spa was out of order. Mens Spa water was too cold. Steam room was far too hot it could not be used. Showers drains were blocked causing flooding. Poor. Hopefully this was a one off.
Quality of the hotel room. Services & Facilities.
Service in restaurant
Room Service was excellent, Room very comfortable and Hotel staff wonderful.
the hotel is form the top of the offer
poor (sound) isolation of the room
Sofitel Xian on Renmin Square ở trung tâm Tây An, cách Tường Thành Tây An và Tháp Chuông Tây An 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Tây An? khách sạn này có khu vực tổ chức rộng 2200 mét vuông, bao gồm khu hội nghị. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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