Wyndham Grand Qingdao

Breakfast is perfect. Location is perfect for vacation, not for business trip, as it is too far from Qingdao!

The facility is old.

Our experience would have been much better if the original room that we were in met the standard of a 5 star hotel. Unfortunately it was run down, paint peeling, balcony door that would not close, water marks on the ceiling AC was not cooling, the room just looked very worn and tired. This room should not have been given to any guest expecting a 5 star experience. I have pictures to share that will explain... I am particularly critical because this was our anniversary getaway for 1 night, and was expecting a 5 star accommodation. I also hate having to waste time contacting customer service at booking and customer relations at the hotel (90 mins to get a new room). Fortunately, both booking.com and the hotel worked to provide us with a different room that was at a 5 star standard. In the end the experience was good and I appreciated that we were moved.

The original room that was not up to a 5 star standard. In general, the hotel needs to do a better job with quality control in regards to rooms that guests will be staying in.