Baolong Homelike Shanghai Railway Station Branch

Paid but never stayed at room

N/A

I booked this hotel under a different address and when I got booking confirmation email it was a different address. I contacted booking agency and they cancelled my stay and said they would try to reach hotel to see if I could get refunded. I followed up before my trip and they said they couldn't reach hotel. I ended up booking a different hotel and to this day have still not heard back from booking agent. I would like a refund!